Property Management Flashcards

1
Q

What factors impact a landlord and tenant relationship?

A

Market conditions, supply and demand, industry, behaviour

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Is MEES applicable to farmhouses?

A

This is very much a grey area in the legislation, which suggests that houses let under FBTs are outside the scope for domestic MEES. As the tenancy is non domestic, the farmhouse is not considered to be a dwelling. It would be best practice to obtain an EPC for the property in draft but this does not have to meet the requirements under MEES.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What did the Health and Safety at Work Act 1974 introduce?

A

This Act established the HSE to police health and safety and for any breaches to be considered a criminal offence under it. It set duties for employers to their employees in the workplace, confirming that employers must have safe systems at work, training and supervision.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the different levels for listed buildings?

A

Grade 1 – of exceptional interest
Grade 2* - of more than special interest
Grade 2 – of special interest

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What did the Gas Safety (Installation and Use) Regulations 1998 introduce?

A

Introduced the rule that gas appliances should be checked every 12 months by a Gas Safe Register approved installer. Tenants are to be provided with a copy of the gas safety certificate no more than 28 days after the check and they are to be told if any of the equipment is dangerous by the installer and landlord, as the landlord owes a duty of care to their occupiers. Contravention of this is a criminal offence. HSE have responsibility to enforce these regulations and can serve an Improvement Notice on the landlord or Prohibition Notice on the tenants, ensuring that the tenants do not use the appliance until remedial work has been carried out.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Who are the regulatory bodies for gas safety, electrical safety, oil boilers and EPCs?

A

Gas – Gas Safe Register, HSE
Electrical – NICEIC
Oil Boilers – OFTEC
EPC – Trading Standards
MEES – Local Authority

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What legislation governs EPCs?

A

Energy Performance of Buildings Regulations 2012

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are the exemptions for MEES?

A

If you spend up to £3,500 and cannot improve the energy performance rating to make it compliant (although you must spend £3,500 on the property before registering an exemption). If a property is under 50 sq m, if it does not have a heating/air cooling system (agricultural building). If it a listed building and making the alterations required would mean that the character of the building is unacceptably altered in a way that would detriment its overall appearance. If all improvements have been made and the EPC is still below an E.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are the MEES requirements for commercial property?

A

All commercial property should be a minimum E energy efficiency rating from 1st April 2023.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

When did MEES come into effect?

A

1st April 2018 for new residential tenancies
1st April 2020 for all existing residential properties
1st April 2023 for all commercial properties

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is outlined in Section 11 of the Landlord and Tenant Act 1985? And Section 10?

A

Section 10 covers fitness for human habitation, such as freedom from damp, repair, stability, natural light, ventilation, drainage and water supply.

Section 11 covers the basic obligations of the landlord to carry out repairs to the structure and exterior of the dwelling and keep in repair and proper working order the installations in the house, such as electricity, gas, water, space heating and water heating.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are the different methods of rent reviews?

A

Market rent review, index linked (RPI/CPI), Fair Rent, Fixed increases, turnover rents, independent expert or arbitrator.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What would you do when a tenant falls into arrears?

A

In the first instance, I would contact them to set up a repayment plan to collect the arrears. If they fall behind with this, serving a Section 8 notice (breach of tenancy) would allow the landlord to collect rent arrears at a court hearing.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are the compulsory safety checks for a property?

A

Gas safety check, asbestos management, electrical safety checks (5 yearly), carbon monoxide and smoke alarm testing, EPC, boiler servicing and legionella disease tests.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What are landlord’s requirements for legionnaires disease?

A

Legionnaire’s disease is a pneumonia type illness caused by the legionella bacteria, infection is caused when water droplets from a contaminated water source are inhaled. Under the Control of Substances Hazardous to Human Health Regulations 2002, landlords must flush out the system prior to letting the property and not allow water to stagnate in the system, which requires careful management of vacant properties. We operate a flushing regime for vacant properties and there is a clause in the tenancy agreement for tenants to ensure that water does not stagnate during the tenancy. The water system can also be tested by a plumber for legionella bacteria.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is the role of a building surveyor?

A

A building surveyor will instruct architects to prepare plans and estimates for work, advising on property law in relation to the construction of property and also building regulations. They will also oversee construction projects.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What are the main exemptions for MEES?

A

Places of worship, temporary buildings, industrial units with no heating or air cooling systems, where the tenancy is less than six months or more than 99 years, where under 50 sq m, where not feasible to increase the energy rating within a payback period of 7 years, where the property would be devalued by more than 5%, where third party consent (tenant) cannot be obtained and where £3,500 is spent but does not bring the energy rating up to at least an E rating.

18
Q

What are the roles identified under CDM?

A

Client, Principal Contractor and Principal Designer.

19
Q

When is a project notifiable under CDM to HSE?

A

Either when the project lasts for 30 or more construction days and there are 20 or more people simultaneously on site or if there are more than 500 working days.

20
Q

What does COSHH stand for?

A

Control of Substances Hazardous to Human Health Regulations 2002.

21
Q

What does RIDDOR stand for?

A

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013.

22
Q

What are your options for when a tenant falls into arrears and does not stick to the subsequent payment plan?

A

Section 8 notice, as the tenant is at fault and has breached one of their obligations. Furthermore, the service of this (valid) will allow the landlord to attempt to reclaim the rent arrears.

23
Q

What is the Housing Health and Safety Rating System?

A

This is a rating system used by Local Authorities (brought in under Homes (Fitness for Human Habitation) Act 2018) to assess the hazards in a property, categorised into immediate risk and less serious risk. There are 29 different hazards set out that the property is rated against, to include damp, asbestos, crowding and space, falls, lighting, noise, electrical hazards, fire, water supply, sanitation and entrapment.

24
Q

What are the requirements for smoke alarms and carbon monoxide alarms in residential property and their corresponding legislation?

A

Carbon monoxide alarms should be placed in every room where there is a fixed combustion appliance approximately 1 metre away at head height. Smoke alarms should be placed on every storey of the living accommodation. The legislation that covers this is the Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022.

25
Q

What is a method statement/risk assessment?

A

A risk assessment will describe the activity being undertaken, identify any hazards, outline control measures and name who is at risk. A method statement will describe the activity and measures in place to reduce risk, to include information on supervision, training, emergency procedures, welfare, first aid, PPE requirements, working at height rules, legislation and training.

26
Q

What are the arboriculture accreditations?

A

ISA Certified Arborist – International Society of Arboriculture
AA Tech Cert – Arboricultural Association
RFS Cert Arb – Royal Forestry Society
Chainsaw use – Lantra award/NPTC

27
Q

Outline what is covered in the occupiers liability acts?

A

1957 – duty on the occupier of a property to take reasonable care in ensuring visitors are safe
1984 – owner of the premises are usually liable for any loss or damage, also gives protection to trespassers.

28
Q

What are the different types of tree survey?

A

H&S tree survey, QTRA, pre-purchase survey, planning survey, TPO survey, survey for litigation reasons

29
Q

What is a QTRA?

A

Quantified Tree Risk Assessment quantifies the risk of significant harm from tree failure allowing management of risk in accordance with internationally recognised levels of risk tolerance.
Removes subjectivity and the labelling or trees as safe and unsafe

30
Q

How did you divert the PROW while the works were being done?

A

The works along the PROW took one day in total, so I had to apply to the South Downs National Park authority to gain permission to shut the path. As this was only a temporary diversion I did not need to complete a full consultation however it was best practice to inform the council of the temporary diversion.

31
Q

What relevant licences did you check?

A

Arbroicultural accreditations, insurance (employers, public etc), felling licences, chainsaw licences.

32
Q

When is a felling licence required?

A

When more than 5m3 of timber is being felled in one calendar quarter, they last 5 years and can be obtained online through the government website or forestry commission.

33
Q

Why would you choose a qualified arborist?

A

They are regularly assessed for their health and safety procedures, business practices and quality of tree work. It provides an increased level of reassurance to the client that the contractor is competent.

34
Q

Why did you advise your client to proceed with an ASHP?

A

As the property was being refurbished anyway this was an appropriate time. With increased changes to MEES and the UK drive to become carbon neutral it would provide long term benefit. The initial upfront cost is not cheap and they currently only suit a certain type of property, but there are government grants currently available of up to £7,500. However these grants are limited.

35
Q

What types of property suit an ASHP?

A

The property must not be old or listed, must have good insulation and the correct pipework and radiators already in place for an ASHP to work effectively. If these are not in place this could result in further costs.

36
Q

What are the benefits of an ASHP?

A

An ASHP helps reach sustainability and net zero goals due to being more energy efficient. They have a longer lifespan and required lower maintenance than gas boilers.

37
Q

How often must you get a new EPC done and in what cases are you not required to have one?

A

New EPC:
- Sell the property
- After 10 years
- Extension to property
Not required:
- Under 50sqm
- Places of worship
- Temporary buildings

38
Q

Please could you provide me with 2 advantages and 2 disadvantages of an Air Source Heat Pump?

A

Advantages – more sustainable
- Grants available to have them installed
Disadvantages – expensive/high electricity costs
- Requires the appropriate property to be effective (e.g. insulation, small rooms, large radiators)

39
Q

What is a CD11 and a CD12 form?

A

CD11 – Oil Firing Servicing & Commissioning Report Certificate
CD12 – Landlord Oil Installation Check Form

40
Q

What are the four codes that can be seen on an EICR and can you tell me what they mean?

A

C1 – indicates danger is immediately present
C2 – potentially dangerous situation present