Property & Casualty Insurance Core Concepts Overview Flashcards
Insurance:
An economical way for an individual or group to transfer the financial risk of loss to an insurance company.
Property insurance
transfers to a property insurance company the risk of financial loss resulting from damage or destruction of the insured’s personal or commercial property.
Casualty insurance
(also called liability insurance) transfers to a casualty insurance company the risk of financial loss resulting from damage to a person or commercial property due to the insured’s words, actions or failure to take corrective action.
* Damage may be tangible (e.g. a damaged automobile) or intangible (e.g., a person or business’s reputation).
Liability Insurance
A basic Insurance that protects insureds for losses arising out of their legal liability to others
Risk
Chance of loss
Loss
Unplanned reduction in economic Value
Exposure
The state of being subject to possible loss: high exposure means high risk
Peril
The cause of loss: common covered perils- fire, explosion, windstorm, flood, theft, collision
Hazard
A condition that that Increase likelihood or severity of loss the chance of peril: moral, morale, physical
Risk Management
Process we all use to manage life’s risk
Risk Transfer
the risk management role played by insurance
Insurable risk
-loss must be definable, measurable. outside of applicant’s control, not catastrophic
-only pure risks risks are insurable
Adverse selection
Tendency of high risks to seek insurance
Law of Large Numbers
Mathematical principle of probability underlying insurance
Mutual companies
(owned by policyowners) issued participating policies which pay policy dividends to their policyowners
Stock companies
do NOT issue participating policies, and pay Stock dividends to Stockholders
County Mutual
Mutual companies that operate in a limited geographical area: originally property insurance insurance, now other types also
Reciprocal Insurers
groups of members that insure each other through contracts of indemnity
Fraternal Insurers
sell insurance to members of a fraternal benefit society
Federal and State Government Insurance Programs
-Federal: NFIP, Crop Insurance, Social Security, Medicare
-State: Workers Compensation, Unemployment, Medicaid, FAIR plans
Admitted vs. Non-admitted
Admitted companies need a Certificate of Authority from the state
Domestic, Foreign, Alien
An insurer is a domestic company in the state where it is domiciled (i.e., headquartered).
An insurer is a foreign company in every state outside of its state of domicile.
A company that is domiciled outside the United States is an alien company in every U.S. state where it is admitted.
Agent and Principal
-Agent (Producer): acts on behalf of principal (insurer)
-Exclusive (captive): represents one insurer
-Independent Producer: can represent multiple insurers
Producer’s Authority
Express Authority: Defined in contract with insurer
Implied Authority: Understood to be part of job
Apparent Authority: producer’s actions not approved by insurer
Producer’s Responsibilities to applicant and insureds
- Full disclosure of all relevant information
-Honest Representation (NO MISPRESENTATION)
-Suitable recommendations
Errors and Omissions (E&O) Insurance
Protects producer against unintentional mistakes (NOT willful misconduct)
Offer and Acceptance
-Signed application and initial premium is the applicant’s offer
-Issuance of policy as applied for is the insurer’s acceptance
Consideration
By applicant: premium payment
By insurer: Good faith promise to honor contract
Contract of Adhesion
Ambiguities in the contract are interpreted to the benefit of the policyowner
Indemnity Contracts
Reimburse loss (most property insurance)
Valued Contracts
Pay policy face amount (hard-to-value property)
Representations
Applicant’s truthful statements on application.
-Not a Misrepresentation if applicant truly believed statement was truthful
-Misrepresentations discovered within contestable period may void contract
Warranties
Insurer’s promises in contract
Fraud
Deliberate act to deceive (misrepresentation)
Real property
Land and structures attached to land (buildings, patios, fences)
Personal Property
Anything tangible that is not Real property (contents in buildings, autos, jewelry)
4 Types of Construction
Frame, Masonry, Masonry Veneer, Superior (non-combustible, masonry, fire-resistive)
Insurable Interest
-Must exist at all times (including time of loss)
-Policyowner must have financial interest in property insured
Loss Valuation
the process by which insurers, using and of several different methods, measure the value of a loss.
* Replacement Cost (valuing houses and commercial property)
* Functional Replacement Cost (valuing older buildings)
* Actual Cash Value (ACV) (valuing household contents and other personal property)
* Market Value (valuing cars)
* Stated Amount (values are listed in a schedule in the policy)
* Agreed Value (valuing paintings, antiques and other items that are difficult to value)
Actual Cash Value valuation
method that is replacement cost minus physical depreciation, commonly used in valuing household contents and other personal property.
Replacement Cost valuation
method that bases benefits on the cost to replace the damaged or destroyed property
Stated Amount Valuation
Method that bases an Object’s value on what is listed in a schedule that is made part
Market Value Valuation
Method that determines values of car and other personal property
Functional Replacement Cost valuation
used with older buildings that have components no longer found in modern buildings
Agree Value Valuation
A property insurance loss valuation method in which the insurer and the applicant agree on the value of the item when the policy is written, which is then listed in a schedule
Moral Hazard
Personal traits or tendencies
Morale Hazard
Bad attitude or indifference to loss
Physical Hazard
Physical Conditions
Named Perils (specified)
Policy lists perils that ARE COVERED
Policyowner has burden of proof that named peril was cause of loss
Open Perils (Special)
Policy lists perils that are NOT COVERED
Insurer has burden of proof that cause of loss was an excluded peril
Concurrent Causes of loss
If a loss involves at least one covered peril, loss is covered even if other perils not covered
Difference in Conditions (D-I-C)
Separate policy that covers perils not covered by commercial not covered property policy (earthquakes and floods)
Liability (Casualty insurance = “Lawsuit protection”
Protection against civil wrongs (involves tort law)
- Plaintive (claimant) brings suit against the defendant (insured)
Negligence
failure to use degree of care reasonably necessary to avoid causing injury
What are the 4 conditions that existed for the plaintiff to hold defendant (insured ) liable?
Duty of Care (does defendant have a duty of care?)
* Breach of Duty of Care (did defendant fail in that duty of care?)
* Causation (was the accident’s proximate cause the result of defendant’ breach of duty of care?)
* Damages (did the accident result in legally compensable injury or damage?)
* Compensatory damages (special damages and general damages)
* Punitive damages
Compensatory Damages
sum of money a defendant is required to pay to compensate an injured party for harm done by the defendant.
-special damages (tangible losses)
-general damages (“pain and suffering”)
Punitive Damages
Amounts a defendant is required to pay as punishment for committing a civil wrong in an egregious or deliberate manner
Defense to negligence
- assumption of risk
- contributory negligence
- comparative negligence
Comparative Negligence
method by which juries determine the percentage of fault each party bears in an injury-producing accident.
Strict (Absolute) Liability
Liable by nature of the cause of loss even when not careless
Vicarious Liability
Legally responsible for the actions of another
Underwriting
Insurer determines if applicant is insurable (that is, acceptable to insurer), and if so, at what premium amount.
Agency Underwriting
Binder: provides temporary coverage while supplication goes through underwriting process
Underwriter’s Risk Analysis Uses:
- application
- agency report
- loss history data and loss control report
- motor vehicle record (MVR)
- Inspection report (inc. photos) and credit information
Loss Control Report
describing what the applicant has done to reduce the possibility or severity of a major loss, usually included with every inspection report.
Agency Report
agent prepares that presents information about the applicant not contained on the application but that the underwriter may find useful.
Inspection Report
by an insurer or one of a number of inspection services available, assessing the moral, financial, and physical aspects of a risk
Monitor and Measure the Results
- loss ratio (compares insurer’s losses and premiums)
- expense ratio
- combined ratio
Rates
Cost of insurance per unit of exposure
Premium
Periodic Payment required to maintain coverage (equal to insurance rate times number of exposure units)
Insurance Rate
the price of insurance for a basic unit of exposure and the basic for determining a policy’s premium
Declarations
Information unique to the policy
* Insured name and address, premium, deductible(s), policy limits, policy period
Definitions
Key terms that relate to the policy
* Determines who or what is covered under the policy
Insuring Agreement(s)
Sets forth the insurer’s basic promise under the policy
Conditions
Requirements needed to qualify for or maintain coverage
Endorsements
Modify coverage by adding exclusions or expanding coverage
Exclusions:
Limits policy coverage
* Purposes:
* Eliminate/reduce overlapping coverage
* Remove coverage not typically needed
* Reduce incentive to create losses
* Remove coverage for uninsurable risks
* Common exclusions:
* Building ordinance or law
* Earth movement or earthquake
* Nuclear hazard
* Flood and leakage or seepage
* Maintenance wear or tear and mechanical breakdown
Building Ordinance or Law exclusion
A property insurance policy exclusion that limits or eliminates coverage for the extra expenses, over and above the cost of replacing damaged property, that might be necessary to comply with a community’s building codes.
Parties entitled to coverage
Insureds and secured creditors (mortgage holders, loss payees)
* “No Benefit to Bailee” Provision
* Bailees (who temporarily hold insured’s property) not covered
No Benefit to Bailee Provision
A condition that makes clear that there is no coverage for outside parties who are bailees
Liberalization clause
Named insured benefits from policy enhancement at next renewal
Conditions after loss
By Insurer:
* Salvage: Insurer may salvage total loss property
* Subrogation: Insurer may recover claim payment from party responsible for loss
* Appraisal: Independent appraisal when insured and insurer cannot agree on value
Salvage
property after it has been partially damaged by an insured peril.
Subrogation
A process where insurers seek to recover its claim payment from parties that were responsible for the loss
Conditions affecting property insurance coverage
- Policy limits (limit of liability)
- Deductibles
- Coinsurance (requires the insured to buy a limit of insurance at least equal to a specified percentage of the full insurable value of the covered property, e.g., 80%)
- Restoration of limits
- Policy period
Deductibles
The part of a covered loss that is the insured’s responsibility.
Conditions after loss
By Insured:
* Notify insurer of loss
* Notify police if theft or other law violation
* Protect property from further harm
* Cooperate with insurer
* Sworn proof of loss within 60 days of insurer’s request
Proof of Loss
formal statement the insured makes by to the insurer regarding a claim, which provides evidence of the loss. (must generally be provided within 60 days after the insurer requests it)
Federal Regulation
Insurance primarily State-regulated, but there are important federal regulations
Fair Credit Reporting Act (FCRA)
- Protects consumers when credit reporting agencies (CRAs) collect personal data on them
- Application includes Notice of applicant’s rights under FCRA
- If coverage denied on basis of consumer report, insurer must notify applicant
Gramm-Leach-Bliley (GLB)
- Insurers barred from disclosing consumers’ nonpublic personal information
- Insurers must provide customers with privacy notice upon application and annually thereafter
Federal Trade Commission Act (FTCA)
- Makes deceptive or unfair trade practices illegal
- Violation of insurer’s privacy policy is illegal
Health Insurance Portability and Accountability Act (HIPAA)
Enforces privacy rules regarding consumer protected health information
Terrorism Risk Insurance Act (TRIA)
Federal law that guarantess the availability of insurance coverage against acts of international terrorism
-P&C Insurers in U.S. must offer coverage for “Certified acts of terrorism”
National Flood Insurance Program (NFIP)
Makes Flood coverage available on residential and commercial buildings and personal property
Common P&C State Insurance Law Topics*:
- Mandatory P&C Policy Provisions
- Policy Cancellation and Nonrenewal Standards
- Property and Casualty Insurance Minimum Requirements
- State Property and Casualty Guaranty Association
- Federal Terrorism Insurance Program
HO 2 (Broad Form)
-Dwelling, other structures, personal property on named perils basis
-Loss of use, personal liability, medical payments
Homeowners Insurance
Package policy that combines 2 or more separate coverages (e.g., property and liability)
HO 3 (Special Form)
-Dwelling and other structures on open perils basis
-Personal property on a named perils basis (16 specified perils)
-Loss of use, personal liability, medical payments
HO 4 (Contents Broad Form)
-Tenants coverage (house or apartment)
-Personal property on named perils basis
-Loss of use, personal liability, medical payments
HO 5 (Comprehensive Form)
-Broadest homeowners coverage
-Dwelling, other structures and personal property on open perils basis
-Loss of use, personal liability, medical payments
HO 6 (Unit Owners Form)
-Condo and co-op apartment coverage
* Limited dwelling coverage
* Personal property on named perils basis
* Loss of use, personal liability, medical payments
HO 8 (Modified Form)
Insures older homes when replacement cost exceeds market value
* Dwelling and other structures coverage based on cost to repair or replace
* Loss of use, personal liability, medical payments
Homeowners Property Coverage: Section I of the HO Policy: Coverage A (Dwelling)
- Insured’s house and attached structures
- Attached garage and toolshed
- Construction materials on or next to dwelling
Homeowners Property Coverage: Section I of the HO Policy: Coverage B (Other Structures)
- Structures not attached to dwelling
- Detached garage, gazebo, driveway, swimming pool, fence
- Excludes structures rented to non-tenant; business structure
Homeowners Property Coverage: Section I of the HO Policy: Coverage C (Personal Property)
- Covers all ‘stuff’ owned by insured
- Coverage applies anywhere in the world (including hotels)
- Excludes animals, motor vehicles, tenants property, separately scheduled property
Homeowners Property Coverage: Section I of the HO Policy: Coverage D (Loss of Use)
- Three Benefits:
- Additional living expenses
- Fair rental value
- Prohibited use (civil authorities)
Additional Coverages
Provided through HO 3 property section
Homeowners Liability Coverage: Section II of the HO Policy: Coverage E (Personal Liability)
- Insurer provides defense, regardless of lawsuit’s merit
- Policy will pay up to the limit of the policy’s liability coverage
- Coverage provided only when insured is legally responsible for damages
Homeowners Liability Coverage: Section II of the HO Policy: Coverage F (Medical Payments to Others)
- Goodwill Coverage: Medical payments made due to moral obligation
- Pays reasonable and necessary medical expenses within three years from the date of the accident
- Covered Persons: Does NOT cover the insured or regular residents of the insured
Liability Exclusions
- 12 exclusions applicable to both personal liability and medical payments
- 6 exclusions applicable only to personal liability
- 4 exclusions applicable only to medical payments coverage
3 common endorsements:
- Home business insurance coverage
- Permitted incidental occupancies
- Home day care coverage
Dwelling Policy: When an HO Policy is inappropriate or too much
Property Coverage Only (no liability, except as supplemental coverage)
Dwelling Property 1 (DP 1)
- Basic form
- Coverages A, B, C , D
- Coverage E by endorsement
- 3 covered (named) perils: fire, lightening, internal explosion
- other perils optional
Dwelling Property 2 (DP 2)
Broad form
* Coverages A, B, C , D, E
* 10 covered perils
Dwelling Property 3 (DP 3)
Special form
* Coverages A, B, C , D, E
* Open perils for Dwelling and Structures; 10 named perils for Personal Property
Coverages
- Coverage A – Dwelling
- Coverage B – Other Structures (10-20% of Coverage A)
- Coverage C – Personal Property (50-70% of Coverage A)
- Coverage D – Fair Rental Value (20% of Coverage A)
- Coverage E – Additional Living Expense (20% of Coverage A)
Key Commercial Property (CP) policy forms:
Insurance to cover business and commercial buildings and contents
Common Policy Conditions form (IL 00 17)
Standard policy conditions (e.g., cancellation, changes, premiums, etc.)
Commercial Property Conditions form (CP 00 90)
Standard property conditions (e.g., misrepresentation, control of property,
liberalization, no benefit to bailee, policy period, etc.)
Coverage Forms
- Describe property that is insured, plus limitations or exclusions
- Different forms for different types of property (e.g., Building and Personal
Property, Condominium Association, Builders Risk, etc.)
The Businessowners Policy (BOP)
Package policy provides both property and general liability coverage
* Designed for small to medium-sized businesses
* Business cannot exceed 35,000 sq.ft. and $6 million in annual gross sales
BOP Eligibility Conditions
Size of Business (square footage and revenue)
Type of Business
* 11 Eligible Types
* Excludes:
* manufacturers
* auto repair or service stations
* auto and motorized vehicle dealers
* parking lots, garages or motorized vehicle self-storage facilities
* bars and pubs
* places of amusement
* banks and other financial institutions
Three Sections to BOP Form
- Section 1 – Property
- Section II – Liability
- Section III – Common Policy Conditions
The Businessowners Policy (BOP) – Property Provisions
Property Coverage for Buildings, Business Personal Property, or Both
Building Coverage in BOP
Applies to building or structures identified in declarations