Promotion Mix Flashcards

1
Q

What are the five elements of the promotion mix?

A

Advertising, personal selling, sales promotion, public relations, and direct marketing.

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2
Q

Why is an integrated marketing communications (IMC) approach important?

A

It ensures a clear, consistent, and competitive message across all channels.

Coca-Cola uses IMC to align advertising, sponsorships, and social media campaigns.

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3
Q

What is the primary role of advertising in the promotion mix?

A

To build brand awareness and influence consumer attitudes.

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4
Q

Why is storytelling important in advertising?

A

It evokes emotional responses and creates a connection with the audience.

John Lewis’s Christmas ads are iconic for their emotional storytelling.

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5
Q

What is ambient advertising?

A

Using unconventional locations or settings to deliver messages.

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6
Q

Give an example of successful product placement.

A

Coca-Cola’s visibility in Stranger Things highlights its retro brand image.

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7
Q

What is sales promotion?

A

Short-term incentives to encourage purchases.

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8
Q

What are common types of consumer sales promotions?

A

Coupons, discounts, free samples, and loyalty programs.

Morrisons uses personalized discounts through its loyalty app.

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9
Q

How does public relations differ from advertising?

A

PR focuses on managing the company’s image through earned media rather than paid media.

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10
Q

What are the main goals of public relations?

A

Building credibility and maintaining a positive brand image.

Dove’s “Real Beauty” campaign generated positive PR about body positivity.

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11
Q

Why do companies use sponsorships?

A

To generate publicity and foster positive brand associations.

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12
Q

Name a successful sponsorship campaign.

A

Nike’s sponsorship of Serena Williams enhances its brand’s alignment with excellence and empowerment.

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13
Q

What is direct marketing?

A

Communicating directly with consumers to promote products or services.

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14
Q

What tools are commonly used in direct marketing?

A

Email, SMS, direct mail, and telemarketing.

Tesco’s loyalty card program uses direct marketing to target personalized offers.

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15
Q

What is personal selling?

A

Direct interaction between a salesperson and a customer to make a sale.

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16
Q

In what industries is personal selling most common?

A

Real estate, automotive, and luxury goods.

Apple Store employees use personal selling to demonstrate product features.

17
Q

What is guerrilla marketing?

A

Creative, low-cost marketing tactics aimed at grabbing attention.

18
Q

Give an example of guerrilla marketing.

A

Netflix used dramatic city displays to promote La Casa de Papel (Money Heist).

19
Q

Why is it important to evaluate promotional campaigns?

A

To measure effectiveness and ensure a return on investment.

20
Q

What metrics are used to evaluate promotions?

A

Sales lift, brand awareness, and customer engagement.