ProjectCommunicationsMgmt_Processes

Question 1

Project Communications Management

Answer 1

Project Communications Management includes the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval, and ultimate disposition of project information. Project managers spend the majority of their time communicating with team members and other project stakeholders, whether they are internal (at all organizational levels) or external to the organization. Effective communication creates a bridge between diverse stakeholders involved in a project, connecting various cultural and organizational backgrounds, different levels of expertise, and various perspectives and interests in the project execution or outcome.

Question 2

Identify Stakeholders

Answer 2

The process of identifying all people or organizations impacted by the project, and documenting relevant information regarding their interests, involvement, and impact on project success.

Question 3

Plan Communications

Answer 3

The process of determining the project stakeholder information needs and defining a communication approach.

Question 4

Distribute Information

Answer 4

The process of making relevant information available to project stakeholders as planned.

Question 5

Manage Stakeholder Expectations

Answer 5

The process of communicating and working with stakeholders to meet their needs and addressing issues as they occur.

Question 6

Report Performance

Answer 6

The process of collecting and distributing performance information, including status reports, progress measurements, and forecasts