Project Leadership Flashcards

1
Q

What is the order in Gido and Clements structure of authority?

A

Project Sponsor
Project Owner
Project Customer
Project Manager
Project Team

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2
Q

What is the role of the sponsor?(5)

A

Provide resources
Make yes/no decisions
Supports
Appoint project manager
Monitors progress

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3
Q

What’s the role of the project owner?(4)

A

Project carried out for
Interested in end result
Senior stakeholder usually on steering committee
Interested in scope and functionality

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4
Q

What is the role of the project manager?(4)

A

Successfully deliver on project objectives
Select and develop project team
Organise monitor plan and control
Provide leadership

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5
Q

What is the role of the project team?(2)

A

Responsible for parts of project
Drawn from different functions

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6
Q

What is the role of the project customer?(2)

A

User of the final project
Product needs to satisfy them

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7
Q

What is the role of the steering committee?(3)

A

Oversee the project
Make high level decisions
Often chaired by sponsor

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8
Q

What is the role of the project champion?(2)

A

Informal support
High profile projects

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9
Q

Mendlows Matrix

High power high interest
High power low interest
Low power high interest
Low power low interest

A

Keep stakeholders
Keep satisfied
Keep informed
Minimal effort

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10
Q

What skills does a project manager need?

A

Negotiation
Planning and control
Technical awareness
People skills
Financial awareness
Problem solving
Communication
Change/configuration management
Delegation
Leadership

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11
Q

What are the roles of chartered management accountant in project:
Project sponsor
Project user
Project team
Project performance

A

Financial director
Change accounting function
Financial knowledge
Provide financial info

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12
Q

What are the 4 ways to resolve a dispute?

A

Negotiation
Mediation
Compromise
Partner

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13
Q

What is negotiation?
What is mediation?
What is partnering?
What is compromise?

A

Coming to an agreement
Neutral 3rd party helping a mutual agreement
Create communication between project and stakeholder
Both give up something to move forward

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14
Q

What are the stages in Tuckmans project team management?

A

Forming
Storming
Norming
Performing
Dorming (closing)

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15
Q

What is contingency?

A

Adapting style to suit circumstances

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16
Q

What is the project structure once established?

A

Consultative/democratic

17
Q

What is a problem with project structure matrix?

A

Dual responsibility-priority clashes