Project Leadership Flashcards
What is the order in Gido and Clements structure of authority?
Project Sponsor
Project Owner
Project Customer
Project Manager
Project Team
What is the role of the sponsor?(5)
Provide resources
Make yes/no decisions
Supports
Appoint project manager
Monitors progress
What’s the role of the project owner?(4)
Project carried out for
Interested in end result
Senior stakeholder usually on steering committee
Interested in scope and functionality
What is the role of the project manager?(4)
Successfully deliver on project objectives
Select and develop project team
Organise monitor plan and control
Provide leadership
What is the role of the project team?(2)
Responsible for parts of project
Drawn from different functions
What is the role of the project customer?(2)
User of the final project
Product needs to satisfy them
What is the role of the steering committee?(3)
Oversee the project
Make high level decisions
Often chaired by sponsor
What is the role of the project champion?(2)
Informal support
High profile projects
Mendlows Matrix
High power high interest
High power low interest
Low power high interest
Low power low interest
Keep stakeholders
Keep satisfied
Keep informed
Minimal effort
What skills does a project manager need?
Negotiation
Planning and control
Technical awareness
People skills
Financial awareness
Problem solving
Communication
Change/configuration management
Delegation
Leadership
What are the roles of chartered management accountant in project:
Project sponsor
Project user
Project team
Project performance
Financial director
Change accounting function
Financial knowledge
Provide financial info
What are the 4 ways to resolve a dispute?
Negotiation
Mediation
Compromise
Partner
What is negotiation?
What is mediation?
What is partnering?
What is compromise?
Coming to an agreement
Neutral 3rd party helping a mutual agreement
Create communication between project and stakeholder
Both give up something to move forward
What are the stages in Tuckmans project team management?
Forming
Storming
Norming
Performing
Dorming (closing)
What is contingency?
Adapting style to suit circumstances