Project economy Flashcards

1
Q

Key Performance Indicators (KPIs) - what they do

A

Key Performance Indicators (KPIs) are the critical (key) indicators of progress - see example
toward an intended result.
• Make the project in the same direction
• Follow up how the activities are conducted to fulfil objectives and goals
• Measure and adjust

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2
Q

Introduction - goals and indicators

A

• Setting goals, i.e. the desired level of performance linked to objective
• Tracking progress against goals.
• Working with leading indicators that will lead to future
success/benefits. Leading indicators are precursors of future success
and lagging indicators that show how successful the project was at
achieving the results according to set goals

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3
Q

Characteristics of a good KPI

A

• Provide objective evidence of progress towards achieving a desired goals/
results
• Measure what is intended to be measured to support communication/decision
making
• Offer a comparison of measurement of performance change over time
• Can be used for tracking of efficiency, effectiveness, quality, timeliness,
economics, project performance, personnel performance or resource utilization.
• Provide a balance between leading and lagging indicators

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4
Q

SMART

A

S - Specific e.g. what is an indicator of success?
M - Measurable e.g. can the indicator be tracked?
A - Aschievable e.g. is the KPI realistic?
R - Relevant e.g. does the KPI reflect the overall goals of the project?
T - Timeframed e.g. when should the KPI be met?

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5
Q

KPI types:

A

Leading, proactive (i.e. activities to perform), measures probably predicts future
outcome.

Lagging, reactive (i.e result of the activities performed)

Inputs - measure attributes (amount, type, quality) of resources consumed in
activities that produce outputs

Process - or activity measures focus on how the efficiency, quality, or consistency of
specific processes used to:
• produce a specific output;
• measure controls of process

Outputs - result measures that indicate how much work is done, define what is
produced i.e deliverables
• Strategic follows the organization’s overall goals linked to immediate and End
outcomes
• Operational, organization’s efficiency and processes and are linked to certain
operational functions

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6
Q

Pricing strategy

A

Pricing strategy 1
Develop a cost model and estimating
guidelines for minimum cost to meet
minimum customer requirements

Pricing strategy 2
Develop proposed project baseline
compliant with customer requirements

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7
Q

Pricing strategy - >

A
  • Estimate cost realistically
  • Squeeze out unnecessary costs
  • Determine realistic minimum cost
Pricing strategy 1
• Adjust cost estimate for risks
• Add desired margins
• Only bid if the price within
competitive range

Pricing strategy 2
• Determine “should-cost” including risk adjustment
• Compare final cost estimate to customer budget
and the “most likely” price
• Bid the lowest price or lower according to must win

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8
Q

Total pricing

A

Total pricing costs obtained from pricing out ALL activities over the scheduled
period i.e. pricing out the work break down structure (WBS) (and/or activity
schedule)
• Priced out at the lowest level
• Analyzed due the potential impact on company resources, total cost analysis

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9
Q

Total pricing - 4 components

A
  1. Labor costs
  2. Overhead (OH) costs
  3. Materials (support costs)
  4. Travel costs
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10
Q

Labour costs

A

see diagram pp

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11
Q
  1. Overhead (OH) costs - based on
A

Overhead (OH) costs estimated as a function between:
• Direct labor costs
• Direct business projections
• Projection of overhead expenses

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12
Q
  1. Overhead (OH) costs (examples)
A
Overhead expenses
• Building rent
• Clerical
• Consulting services
• Corporate auditing expenses
• Holiday
• Group insurance
• General ledger expenses
…
Business projections
• Office supplies
• Payroll taxes
• Postage
• Meetings
• Sick leave
• Supervision
• Vacation
• Telephone
3. Materials/ support costs
• Materials
• Purchased parts
• Subcontracts
• Freight
• Travel
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13
Q

Life Cycle Costing (LCC)

Life cycle cost analysis:

A

The total costs for the organization for ownership and acquisition of
the product over its full life; i.e. R&S, production, operation, support,
disposal.

Systematic analytical process of evaluating various alternatives/
courses of action early in a project – choice of scarce resources.

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14
Q

Cost control (costing)

A
  • Cost estimating
  • Project cash flow
  • Direct labor costing
  • Overhead rate costing
  • Company cash flow
  • Cost accounting
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15
Q

Purpose of cost control

A
  1. Verification of process accomplished by the comparison of actual performance
    to date
  2. Decision making
    • Project plan, schedule, and budget
    • Detailed comparison between resources expended to date (i.e. slacktime) and
    predetermined resources (i.e. needed for remaining work and impact )
    • Projection of resources to be expended through project completion
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16
Q

Cost control Problems

A
  • Poor estimating techniques
  • Out-of-sequence starting and completion of tasks and work packages
  • Inadequate WBS structure
  • No management policy on reporting and communication
  • Poor work definition at lower levels
  • Inadequate formal planning in reporting of results (e.g. deliverables)
  • Comparison of actual and planned costs at incorrect level
  • Unforeseen technical problems
  • Schedule delays that require time (slacktime) and costing
  • Poor comparison in comparison between actual and planned results
17
Q

Earned Value Measurement (EVMS): Determination of earned value (during project life cycle) example

A

Example

Project
• Total budget: € 4 Million
• Time span: 3 years
• Deliverables: Produce 12 deliverables

Reported project status
• Money spent to date: € 2,7 Million
• Time elapsed: 12 months
• Deliverables produced: 5 produced/ reported

18
Q

Earned Value Measurement (EVMS) is used in

A
  1. Project Progress reports: indicate the physical progress to date
  2. Project Status reports: Identify where we are today use information from
    performance reports
  3. Project Projection reports: Show where we want to end up
  4. Project Exception reports: Identify exceptions, problems or situations where
    resources have been exceeded
19
Q

Key concepts budget and budget control

A

• Budgeted Costs for Work Scheduled (BCWS)
• Budgeted Costs for Work Performed (BCWP)
• Actual costs for Work performed (ACWP)
• Estimated costs at completion; Periodic evaluation of the project status (usually
on a monthly basis)
• Budgeted costs at completion

20
Q

Cost overrun (dilemma) or budget overrun - what causes

A

Involves unexpected incurred costs caused by:
• Unplanned costs: i.e. Lack of leadership experience
• Communication breakdown: i.e. Unrealistic cost estimates
• Changes in project scope: i.e. Not involving the right team-members

21
Q

Project manager cut costs

A
Easy- to-cut
• Project (/ workpackage) scope
• Project management supervision
• Line management supervision
• Process controls
• Quality assurance
• Testing
Hard-to-cut items
• Direct labour hours
• Materials
• Equipment
• Facilities
• Other items
22
Q

Budget - example

A

see slide lecture 7

23
Q

Verification and Validation

A

Verification: acceptance of deliverables, quality control of deliverables

Validation: quality assurance process of establishing evidence that a
deliverable product, service, system accomplish intended requirements
based on acceptance criteria

24
Q

Validation criteria

A
  • Target dates (WPs, project, activities)
  • Functionality
  • Appearance
  • Performance levels
  • Ease of use
  • Capacity
  • Availability
  • Maintainability
  • Reliability
  • Operational costs
  • Security
25
Q

Project management effectiveness

A
  • Credibility
  • Priority
  • Accessibility
  • Visibility
26
Q

Credibility

A
  • Success visible
  • Credit others
  • Emphasize facts
  • Show results
27
Q

Priority

A
  • The specific importance of the project
  • Changes for success
  • “spin-offs” that may come out from the project
  • Competitive aspect
28
Q

Accessibility

A

• Communication with top management
• Logic/ clear presentation of the the project (ethos, logos, pathos/ communication
channels/ media…)
• Boost “curiosity” about the project/ project results during presentation
• Importance of the project/ project results for the organization
• Pros/ cons with the project

29
Q

Visibility

A
  • Selection of the amount/ type of information you need to communicate
  • Selection proper media/ method
  • Conduct timely “informational” meetings
  • Make good impact during presentations
30
Q

trade off analysis Basic questions

A

• “Are the project results/ deliverables that are being suggested as good as
possible, i.e., are they on the frontier?”
• “How much must the project give up (in time, money) to fulfill stakeholder
requirements?”

31
Q

Trade-off analysis attributes

A

Must be quantifiable characteristics of the problem i.e. “How could / would we
define a bad / worse; good / better outcome/ increase performance?”
• Reduce cost
• Improve timely efficiency in delivery of deliverables

32
Q

Review project objectives

A

Review project objectives

Analyze the project status
• Discuss priorities (time, cost, and performance
• Review the status of each work package focus on cost, time, and work to complete
• Review past data to assess credibility
• Meet functional managers

33
Q

Analyze alternatives

A

Time
• Is there an acceptable delay?
• What is the cause of the timely delay?
• What will the stakeholders response be?
• Will the delay affect the learning curve?

Cost
• What is causing the cost overrun?
• What can be done to reduce the
remaining costs?
• Will the stakeholder accept additional
charges? Increased costs?
• Are the budgeted costs for the reminder
of the project accurate?

Performance
• Is this the only way to satisfy performance requirements?
• How can the original requirements be met?
• What are the advantages/ disadvantages of performance changes

34
Q

Select alternatives

A

Alternative
• Prepare a formal update report (incl. minimum cost overrun, schedule overrun)
• Present several success alternatives to internal and external stakeholders
• Select a strategy to continue (or re-start) the project

Alternatively
• Re-plan the project, or
• Exit/ stop the project

Must be
• Approved by top management/
stakeholders
• Be based on audit

35
Q

Project audit

A

Performance audits:
• Used to evaluate the progress ( /performance) of a given project (EVMS, lagging/
leading indicators)
Compliance audits:
• Used to evaluate that a proper methodology/ approach is used.
Quality audits:
• Used to evaluate that quality is being met (stakeholder requirements, regulations)
Exit audits:
• Used to evaluate termination of projects (if needed).
Best practice audits
• Used in the end of the project

36
Q

Project audit - best practice

A
Best practice
• Use of Earned-Value Measurement (EVMS)
• Use standardization and consistency
• Use of templates for planning, scheduling, risk management
• Use of systems approach i
37
Q

Closing projects

Purpose:

A

• Bring the project to closure according to (contractual) agreements
• Preparing for transition of project deliverables/ knowledge into operations
• Assessment of the overall project performance based on financial data, schedules,
knowledge etc.
• Identifying follow-on activities as a result from the project (/business)

38
Q

Closing projects

Activities

A
  • Transfer responsibilities
  • Complete project records e.g. Final project report, interim reports, final budget report
  • Document results (Final project report/ interim reports)
  • Receive acceptance from the stakeholder/ financier
  • Acceptance of contractual agreements from clients
  • Release of resources i.e. team members, functional personnel, materials, equipment.
  • Closing out work-orders
  • Prepare financial payments