Programs & Functions

Question 1

Enrollment Management

Answer 1

• heavily focused on RETENTION, student learning, and college ranking
• marketing & recruitment
• concerned with characteristics and total # of all enrolled students
• be aware of enrollment gaps (i.e., not enough nigh classes for working students)

Question 2

Admissions

Answer 2

-attract and admit college students
-heavily focused on marketing
-assist in successful transition to college
-marketing techniques to track & communicate with prospective students
DUTIES:
-process apps
-conduct tours
-provide referrals to campus resources
-distribute info on admissions procedures, scholarships, and fin. aid
ROLES:
-Gatekeeper: prestigious universities; ensure most qualified encouraged to apply
-Salesperson: lesser known institutions; utilize competitive marketing strategies
-Hybrid: even in prestigious schools, need to get minority representation

Question 3

Multicultural Affairs

Answer 3

• student support
• campus education
• promote change in terms of diversity
• maintain multicultural centers and activities on campus
• provide place for students (esp. students of color, minority students, LGBT+ students, and international students) can find support, educational materials, and assistance in integrating into campus community
• provide social activities

Question 4

Academic Advising

Answer 4

• create a plan that supports student with academic and social-personal activities
• help students identify and develop career goal preparation
• help students seek enriching experiences while at college
• look at student holistically
• must build rapport
• teaching-learning activities
• stimulate personal and intellectual growth
• support students
• keep records and track student progress

Question 5

Career Services

Answer 5

• provide resources for students through all phases of career development
• to develop self-knowledge, select suitable academic programs; utilize vocational assessments, and career and life planning classes
• internships, job shadowing, campus recruiting and jobs fairs
• resume writing, mock interviews, workshops

Question 6

Student Conduct

Answer 6

• balance legal rights and educational purposes
• academic misconduct: violation of rules and academic honesty/integrity
• restorative justice community: alternative punishment that emphasizes student accountability and community healing

Question 7

Orientation

Answer 7

• influence student retention & educational and personal development
• transition
• first year and transfers
• Can exist in a day/week program OR as a first year experience course

Question 8

Student Activities

Answer 8

-student govt., student organizations, Greek life, student union programs, Multicultural affairs, leadership development, community service

Question 9

Financial Aid

Answer 9

• federal aid includes loans, grants, and work-study
• student determined by cost of attendance minus expected family contributions, minus other sources of assistance (i.e., scholarships)
• can report to SA or Enrollment Management
• must understand financial aid rules and regulations
• policies always changing!

Question 10

Residence Life

Answer 10

• provide housing and res life programs
• some issues: safety and security; availability of tech; first-year students in transition programs; living learning communities
• research shows students who live on campus persist and graduate at higher rates than those who do not

Question 11

Counseling Centers and Student Health

Answer 11

-Counseling centers: deal with adjusting to new environments, planning for future, learning time management and study skills, establish identity, and values clarification
-Health programs: strengthen health and well-being
-medical care
health education
-integrating wellness concept

Question 12

Veteran Services

Answer 12

-provide relaxing place to meet, receive latest veteran benefits info, hold workshops, meet veteran's services orgs
SERVICES:
-GI Bill processing
-Counseling
-Veterans Success on Campus
-Student Veterans Network
-Peer to peer support groups for student vets
-vet org contacts/resources

Question 13

Disabled Student Programs and Services (DSPS)

Answer 13

• support services
• specialized instruction
• educational accommodations
• offer over and above services
• empowers students by encouraging self-advocacy and independence
• Student Educational Contract (SEC): developed for each student which links goals, curriculum program, and academic accommodations to his/her disability related to educational limitation