Program Procedures Flashcards
What time does the program start on Thursday?
At 1:10 with the General Secretary Treasurer
What time do participants need to sign in and be in their seats for class?
Sign in is at 6:30, in their seats by 7:30.
Who do we contact if a participant is an issue?
Our first point of contact is the Lead instructor for the program, if they are not available contact their point person. Make sure everyone is aware of the issue and keep notes if needed.
While in session, can participants wear shorts, sandals, sunglasses?
Absolutley not. Participants should be wearing pants, shoes (no open toe), Shirts (no tank tops). This is a professional environment and we expect this from our members.
Who’s responsibility is it to be up to date on all material?
It is on you to make sure you have the most up to date participant guides, instructor guides, and anything else to be current. We will do our best to make sure you have the info but be aware we are always updating and changing.
What time is our instructor meeting on Wednesday?
The instructor meeting is at 4:00 pm. Be sure to always check with your lead for location as we tend to blend our program meetings. Also, if for some reason you can not be there contact your lead or Alysia with that info.
In the event of an actual emergency in your breakout room or onsite who do we contact?
Your lead.
Where can you find the instructor guides?
You can find instructor guides on Box.com. If you do not have access, contact your lead or Alysia.
When should I check for new instructor guides?
Before you come out to the ITC for your next class. Always be prepared.
Who helps with meet and greet?
Everyone
If you are struggling with a section who should you contact?
Contact your lead. They can help or set you up with someone. We are all her to help each other.
Should you you let your lead know when you have arrived at the ITC?
You betcha. A simple text or call is always appreciated.
When do we receive dongles and material for the upcoming session?
At the 4 oclock meeting.
If a participant is continually tardy or is becoming an issue who should you contact?
Contact your lead with all the details. They can decide how to handle it with the point person.
