ProfIssue Flashcards

1
Q

is more than just about qualifications, knowledge, and
skill; but is also about integrity, ethics, and trust.

A

Professionalism

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2
Q

Practicing and maintaining a high level of valued blank will
create stronger relationships with clients, employers, the team, and
the public who will use or benefit from the products and services.

A

Professionalism

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3
Q

The essence of is not just for the job but also for how
the job is done

A

Professionalism

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3
Q

The idea of professionalism and the establishment of modern
professions originated from trade guilds and the learned societies for the church, law, and medicine

A

Origin of Professionalism

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4
Q

The concepts of professionalism, profession, and professionalization
have met considerable and critical attention in sociology through
various interpretations and analyses.

A

Origin of Professionalism

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5
Q

Professional relations (PR) were cooperative and mutually supportive
in this interpretation. Relations of trust represented the employeeclient, and employee-management interactions as competence were
presumed as a guarantee through education, training, and licensing.

A

First Interpretation

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5
Q

According to initial British and American analyses, professionalism
was determined to be an occupational value for the stability and
ordinance of social systems

A

First Interpretation

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6
Q

According to this interpretation, professionalization promotes a
professional’s occupational self-interest in salary and power.

A

Second Interpretation

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7
Q

It involved the analysis of professionalism as a discourse of
occupational change and control, especially in organizations wherein
it was increasingly applied and utilized by managers.

A

Third Interpretation

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7
Q

During the 1970s-1980s, professionalism was dismissed as a
successful principle and profe

A

Second Interpretation

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8
Q

There is an important difference between the discourse of
professionalism as built “from within.”

A

Third Interpretation

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9
Q

When discourse is built from within, the benefits to the group can be
significant.

A

Third Interpretation

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10
Q

Studies in the early 21st century demonstrated that professionalism
presents advantages for both clients and employees.

A

Third Interpretation

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11
Q

These studies highlighted the importance of maintaining
professionalism and trust, competence, and discretion as the main
organizing principles for service work in modern societies.

A

Third Interpretation

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12
Q

Professionalism is knowing what is
appropriate in different situations as it avoids awkwardness or
upset, boosts credibility and helps to feel job security.

A

Appropriateness

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13
Q

relates to outward appearances, such as
dress, hygiene, and body language.

A

Appropriateness

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14
Q

It is about a professional who gets the job done
and done well. The ability must meet the role’s requirements
to produce results that exceed expectations.

A

Competence

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15
Q

Professionalism manages the expectations of others and
identifies when it is necessary to ask for support.

A

Competence

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16
Q

Reasonable confidence reassures and
motivates other people by boosting the ability to influence and
lead

A

Confidence

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17
Q

It also encourages everyone to take on new challenges
as the risk of damaging their professional reputation if things
go wrong is non-existent.

A

Confidence

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18
Q

Professionalism involves being reliable,
setting high standards, and displaying care in every aspect of
the job

A

Conscientiousness

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19
Q

should not be confused with working
longer hours than everyone else or obsessing about details.

A

Conscientiousness

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20
Q

Staying professional under pressure
is a sign of a true professional.

A

Emotional Intelligence

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21
Q

Professionalism means keeping emotions in check. But at the
same time, expressing feelings for meaningful and fruitful
conversations is necessary.

A

Emotional Intelligence

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22
is committed to being honest – to oneself and others. When beliefs and behaviors are aligned, genuineness reflects.
Integrity
23
This keeps professional people true to their word. It also stops them from compromising their values, even if that means taking a bigger risk.
Integrity
24
Knowledge: Professionalism involves detailed and up-todate knowledge which is highly specialized
Knowledge
25
Professionalism means being a role model for politeness and displaying good manners to everyone, not just to impress specific people.
Respect
25
It is also vital to put knowledge into action. Being professional means being confident to show that knowledge is not for selfpromotion but for helping others succeed.
Knowledge
26
To show proper respect, take others’ needs into account, and help uphold their rights.
Respect:
27
is about having an informed, ethical and strategic approach to work for the greater good and the wider benefit
Professionalism
28
From verbal and body language to e-Etiquette, employees must know the expectations in how they communicate.
Communication
29
Quality communication can eliminate unnecessary problems and promote better productivity in the workplace.
Communication
30
This builds a strong employee relationship as the more they work closely, the more they get to know and develop a liking for each other
Teamwork
31
is reduced toxic work culture. Toxic work culture is driven by drama, low morale at work, lack of communication, and the fear of a boss.
Teamwork
32
This allows a professional to analyze information, arrive at conclusions, and make sound decisions.
Critical Thinking
33
skills are valuable in any role in an organization
Critical Thinking
34
Prioritize taking on high-risk problems that need immediate action to practice blank skills while ensuring the correctness and quality of the output.
Critical Thinking
35
Code of ethics aligns the behavior of employees to the company’s visions
Ethics
36
Always mind the stakes involved in any aspect of the job to ensure actions are bounded by what is morally correct and acceptable.
Ethics
37
Recognizing the importance of ethics helps employees feel secure as threats such as harassment and bullying are absent, and respect is thriving.
Ethics
38
This is expressed through natural human values and unique talents and perspectives that employees contribute.
Humanness
39
Practicing being kind, accepting, and emotionally available is a massive step towards achieving humanness in the workplace
Humanness
40
is the analysis of human actions from the perspective of “good” and “evil” or of “morally correct” and “morally wrong.”
Ethics
41
It is one of the methods to navigate new ethical issues in an organization.
Code of Ethics
42
It deals with protecting fundamental human rights and one’s right to autonomy.
Contribute to society and human well-being
43
Acquiring new technology can have a powerful effect on human behavior as it offers new and advanced capabilities.
General Ethical Responsibilities
44
Systems should respect diversity, meet social needs, be used in socially responsible ways, and be broadly accessible.
45
starts with careful consideration of potential impacts on those likely to be affected.
Avoid harm
46
means causing adverse consequences, such as undesirable loss of information, physical or mental injury, loss of property, and unjustified damage to property, reputation, and the environment.
Avoid harm
47
To minimize harm, follow generally accepted protocols unless there is a justified ethical reason to do so otherwise.
Avoid harm
48
Discrimination based on race, sex, religion, age, disability, and other related factors concerns this ethical responsibility
Be fair and act not to discriminate
48
Transparency and disclosing a system’s relevant capabilities, limitations, and potential risks of a system to the appropriate person is important
Be honest and trustworthy
49
The workplace should be as inclusive and as accessible as possible to avoid developing systems or technologies that disenfranchise or oppress people.
Be fair and act not to discriminate
49
A professional must appropriately represent an organization's policies or procedures and should not speak on their behalf unless authorized to do so.
Be honest and trustworthy
50
Harassment, such as sexual harassment, bullying, and forms of abuse of power and authority, is a form of discrimination that limits fair access to the virtual and physical spaces in the workplace.
Be fair and act not to discriminate
51
Respect privacy: Communication technology enables the collection and exchange of personal information resulting in an increased potential forprivacy violationsof individuals and groups
Respect privacy
52
Maintaining the privacy and integrity of personal data is necessary, including taking precautions to ensure data accuracy and protection from unauthorized access or disclosure to inappropriate individuals.
Respect privacy
53
only the necessary amount of personal information should be collected; retention and disposal periods must be clearly defined and enforced, and only collect information for a specific purpose with the consent of the individual.
Respect privacy
54
The dignity of everyone at work, including the clients and users, should be respected throughout the process.
Strive to achieve the highest quality, effectiveness, and dignity
54
Protection of confidential information such as trade secrets, client data, financial information, and research data is an ethical responsibility
Honor Confidentiality
54
Excellence is one of the most important obligations of a professional
Strive to achieve the highest quality, effectiveness, and dignity
55
Professional responsibilities deal with how to act and behave within the bounds of an organization, including the relationship with their coworkers.
General Professional Responsibilities
56
It is best to participate in setting appropriate levels of competence to achieve high standards.
Acquire and maintain professional competence
57
Sharing technical knowledge with the public by encouraging the understanding of computing is a responsibility that shows the impacts of information systems and their limitations.
Improve public understanding of computing and its consequences:
58
Honoring one’s commitments is aligned with integrity and honesty.
Honor contracts, agreements, and assigned responsibilities
59
This includes ensuring that system elements function as intended.
Honor contracts, agreements, and assigned responsibilities:
60
The principle here is the acceptance of personal accountability for professional work no matter the results.
Honor contracts, agreements, and assigned responsibilities:
61
Trespassing and unauthorized use of a computer or communication systems are prohibited.
Access computing and communication resources only when authorized to do so
62
Organizations have the right to restrict access to their systems forbidding one’s use of someone’s computer system, software, or data files.
Access computing and communication resources only when authorized to do so
63
Employees communicate differently. Some may tend to respond to emails and messages in a matter of minutes, while others take days
Communication challenges
64
This lack of communication and the absence of coordination between employees can pose a challenge to an organization’s harmony and success.
Communication challenges
65
These can be avoided when the willingness to drop personal pride and ego to address the problem is present and setting aside personal problems to achieve the common goal of the company is apparent.
Communication challenges
66
The chance of feeling demotivated is always present despite the desire to work.
Low employee motivation
67
In a desk job, the need for motivation is always reoccurring as people get tired of doing the same work every day
Low employee motivation
68
To address this challenge, it is advised to reach out to HR or anyone in charge to create activities and seminars to boost workplace morale.
Low employee motivation
69
In almost every workplace, there are always unhappy employees that feel frustrated or those that are unwilling to welcome change and new activities.
Difficult people
70
Once the conflict intensifies, reaching out to HR or anyone in charge is ideal.
Difficult people
71
Skill enhancement is too essential to be ignored
Lack of skill development and professional growth:
72
Seeking out seminars and training is encouraged even if they are not initiated by the company to avoid the feeling of becoming stagnant.
Lack of skill development and professional growth:
73
Work is good for mental health, but a poor workplace can lead to physical and mental health problems.
Mental health challenges
74
Taking time off work is valid when dealing with mental health challenges.
Mental health challenges
75
It is a condition where moral conflict arises in the workplace where moral standards are challenged.
Ethical Issue
76
Having issues with a superior is one thing and reporting it is another. Issues can come in any form, from manipulating numbers in a report to spending company money on inappropriate activities.
Unethical Leadership
77
these can occur subtly in the form of bullying and accepting inappropriate gifts from suppliers.
Unethical Leadership
78
The best way to address this is by dealing with the superior and how it affects the team’s productivity. If it escalates, HR should be involved to mitigate it.
Unethical Leadership
79
Superiors who easily dismiss bribery or data manipulation are at risk of disrespecting and putting their employees at risk.
Toxic Workplace Culture
80
With the mindset of hiring someone “culturally fit,” a toxic culture can be worsened by repopulating the company with like-minded personalities with toxic mentalities.
Toxic Workplace Culture
81
It is encouraged to lead with respect to the code of ethics as well as taking into consideration of everyone’s mental and physical wellness.
Toxic Workplace Culture
82
Discrimination based on race, sex, religion, age, disability, and other related factors has not just credoss an ethical line but also a legal one.
Discrimination and Harassment
83
Companies are vigilant in avoiding costly legal and public backlash related to discrimination and harassment.
Discrimination and Harassment
84
Disengaging conversations that lead to discrimination and harassing territory is a good start.
Discrimination and Harassment
85
Companies often set goals that are unrealistic, even unattainable, to motivate employees
Unrealistic and Conflicting Goals
86
objectives can put heightened pressure on their employees, causing them to cut corners or breach ethical or legal guidelines just to obtain them.
Unrealistic and Conflicting Goals
87
Making sure that a goal is attainable should be practiced as well as setting up a good timetable and plan for its execution.
Unrealistic and Conflicting Goals
88
Problems can be viewed through a different lens, resulting in alternative solutions
Find alternative solutions
88
It is a problem between two (2) feasible options wherein neither is acceptable from an ethical perspective.
Ethical Dilemma
88
The biggest challenge here is that it never offers an obvious solution that would comply with ethical norms.The biggest challenge here is that it never offers an obvious solution that would comply with ethical norms.
Ways to Solve an Ethical Dilemma
89
are complicated challenges that cannot easily be solved, making the ability to find the ideal solution critical to everyone.
Ethical Dilemma
90
Situations must be carefully analyzed as in some cases; ethical dilemmas can be logically refuted.
Reject the dilemma
90
An ethical issue can be addressed based on simply adhering to the provided code of ethics
Ethical Issue
90
Here are some approaches to solving ethical dilemmas:
Reject the dilemma / Value theory approach / Find alternative solutions
91
Determine an alternative that offers the greater good or the lesser evil than the other.
Value theory approach
92
exists when two (2) or more ethical principles or standards conflict with each other.
Ethical Dilemma
93
is when an employee purposely deceives the company by not disclosing all relevant capabilities, limitations, and potential problems of a system. T
Ethical Issue
94
a for the employee if his transparency leads other involved co-workers taken down with him.