Professor Messer Flashcards
A user has powered on their computer and received the message
“Operating system not found.” A check of the system shows that the
SATA drive cables are properly connected. Which of the following would
be the NEXT best troubleshooting step?
❍ A. Boot to Safe Mode
❍ B. Replace the boot drive
❍ C. Restore from a known good backup
❍ D. Check for removable drives
Check for removable drives
A13. A client’s laptop appears to boot normally, but nothing ever appears on
the LCD. After closer inspection, you notice the output is visible but it’s
too faint to clearly see anything. What is the MOST likely cause of
this issue?
❍ A. Video card
❍ B. Inverter
❍ C. Video driver
❍ D. Power adapter
Inverter
. A graphics designer is experiencing increasing delays when accessing files
on her hard drive. The user maintains a daily backup of all data on the
drive. Which of these would be the BEST next troubleshooting step for
this issue?
❍ A. Reinstall Windows
❍ B. Perform a hard drive diagnostic
❍ C. Restore from the daily backup
❍ D. Boot to Safe mode
Perform a hard drive diagnostic
Which of the following would be MOST likely found on an optical disc?
❍ A. Document archive
❍ B. Operating system boot files
❍ C. RAID parity files
❍ D. BIOS configurations
Document archive
A firewall is configured to block email transfers from a remote server.
Which of the following ports is the firewall blocking?
❍ A. 443
❍ B. 22
❍ C. 23
❍ D. 25
25
. A technician is connecting a laptop to an LCD projector in a conference
room. The display on the laptop works properly, but the projector image
is constantly flickering and pixelating. The technician has modified the
resolution and refresh rates, but the projector image continues to flicker.
Which of the following would be the BEST next troubleshooting step?
❍ A. Replace the video cable
❍ B. Disable the laptop display
❍ C. Replace the projector bulb
D. Power cycle the projetor
Replace the video cable
