professionalism and ethics Flashcards

1
Q

what are the 5 ethical theories

A
  1. consequence based theory
  2. principle based theory
  3. narrative based theory
  4. utilitarian theory
  5. virtue based theory
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2
Q

what is the consequence based theory

A

consequence of an action determines whether the action is right or wrong

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3
Q

what is the principle based theory

A

one’s principles or values will determine whether the action is right or wrong

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4
Q

what is the narrative based theory

A

different narrative/ stories used to lead to an understanding of the difference between right and wrong

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5
Q

what is the virtue based theory

A

character of a person is judged rather than their actions

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6
Q

what are business ethics

A

study of how personal values and principles are applied in a business situation

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7
Q

what are questions a manager should consider when making s business decisions

A

what does the law say and do we agree with this law

self interest vs interest of the business

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8
Q

what is neptism

A

favour family, relatives, people you know over and above people for employment, contracts tenders etc

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9
Q

what are ethical issues

A
  • conflict of interest
  • innapopriate gifts
  • sexual harassment
  • unauthorised payments
  • past moral justices
  • internet, email and cellphone issues
  • stealing from the company
  • firing an employee for whistle blowing
  • insider trading
  • piracy
  • counterfeiting and bootlegging
  • unrealistic pricing
  • tax evasion
  • unethical advertising
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10
Q

why does a business need ethics

A

1 regulate impact of actions on society
2 requirements of stakeholders
3 avoid bad publicity or situations that will disadvantage the business
4 religion might provide an incentive for a business to act in an ethical manner
5 businesses need to be able to act responsibly without law ( in context of deregulation)
6 contribution to creation of good society
7 global set of moral values shared by all businesses

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11
Q

what are the two spheres of society and how does this affect ethics

A

private sector- financial and accounting ethics, accounts need to be audited , no price fixing

public sector- anti corruption

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12
Q

what does the code of conduct for members of parliament include

A

guidance for all public servant when they experience a conflict of interest or any other ethical dilemma when making decisions

must disclose conflict of interests

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13
Q

what are the 5 levels of business ethics

A
  1. individual level
  2. organisational level
  3. professional level
  4. societal level
  5. international level
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14
Q

what is unethical on an individual level

A

cheat on expense account, call in sick when you arent actually sick, accept a bribe, plagiarism

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15
Q

what is unethical on an organisational level

A

ask employee to perform illegal or unethical act for profit

asking people to overlook wrongdoings in interest of business image

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16
Q

what is unethical on professional level

A

when a professional does something that will benefit him not his client

17
Q

what is unethical on a societal level

A

go between payments

trading on religious holiday

18
Q

what is unethical on an international level

A

companies involved in countries that violate human rights

economic sanctions on certain countries may lead to difference of opinions of ethics

19
Q

what is a code of ethics

A

should explain the values, ethics and beliefs on which the profession or organisation has based its policies, lays down standards of acceptable behaviour

20
Q

what is a professional code

A

gives customer sense of protection and confidence

21
Q

what is the difference between a code of ethics and a code of conduct

A

code of ethics is an umbrella concept about morals, principles and values

code of conduct regulates behaviour