Professional Standard 3: Client-focused provision of service Flashcards
Communicates, collaborates and consults with…
Communicates, collaborates and consults with…
clinical: clients and other members of the health care team about the client’s care.
edu: nurses, students and others about education.
admin: nurses and other members of the health care team about the provision of health services.
research: nurses and others to plan, conduct and evaluate research.
Coordination:
clinical: Coordinates client care in a way that facilitates continuity for the client.
edu/admin: Educates students and others about the nurse’s role in the coordination of client care.
research: Articulates and supports the translation of knowledge gained from research into policy and practice.
Meeting client needs
clinical: Assigns clients and client care activities to other members of the health care team to meet client care needs.
edu: Educates nurses, students and others regarding assignment of clients and client care activities to meet client needs.
admin: Develops policies that outline the responsibility and accountability for all involved in the appropriate assignment of clients and client care activities.
Delegation:
clinical: Delegates appropriately to other members of the health care team.
edu: Educates nurses, students and others regarding appropriate delegation of nursing activities to other members of the health care team.
admin: Develops policies that provide direction for nurses on appropriate delegation of nursing activities to other members of the health care team
appropriate regulatory supervision:
clinical: Provides appropriate regulatory supervision of student activities.
edu: Educates others about appropriate regulatory supervision.
admin: Develops supporting policies for appropriate regulatory supervision.
instructs/guides:
clinical: Instructs and guides other members of the health care team to meet client care needs.
edu: Instructs, guides and directs educational staff and students to meet client care needs.
admin: guides, directs and seeks feedback from staff and others involved in the planning, delivery and evaluation of health care services as appropriate.
research: Guides and directs members of the research team as appropriate.
Makes Change:
clinical: Participates in changes that improve client care and nursing practice.
edu: Acts to implement changes that improve client care and educational practice.
admin: Directs and participates in changes to improve client care and administrative practice.
research: Participates in changes that promote evidence-based nursing practice.
Reporting
reporting
clinical: Reporting incompetent/impaired practice or unethical conduct to appropriate person or body
edu: and educates nurses and students to recognize and report such practices.
admin: Takes appropriate action in situations of incompetent or impaired practice or unethical conduct up to and including reporting to the regulatory body; guides others in reporting such practices.
research:
research: Reports incompetent or impaired practice or unethical conduct to appropriate person or body.
understands and…
Understands and communicates the role of nursing in the health of clients.
Assists in learning about the healthcare system
clinical: Assists clients to learn about the health care system and accessing appropriate health care services
edu: Assists colleagues, students and others to learn about nursing practice and health care services.
admin: Assists clients, colleagues, students, and others to learn about nursing practice and health care services.
research: Assists colleagues, students and others to learn about the influence of research on nursing practice and health care services.
