Professional in Human Resources: Organizational Relations

Question 1

What are two characteristics that would describe an employee who is not engaged?

Answer 1

Works with little passion
Is putting in their time

Question 2

Which employee involvement strategy involves a group of workers meeting periodically to discuss of increasing productivity?

Answer 2

Quality circles

Question 3

In the multigenerational workforce, which group’s career paths would be most likely to switch frequently and fast?

Answer 3

Millennials

Question 4

Under which functional area of a PHR exam does organizational relations reside?

Answer 4

Employee and Labor Relations

Question 5

Branches on the culture tree represent which element of the organizational culture?

Answer 5

Climate

Question 6

Background: Several employees on a team have an issue with how their supervisor manages time off. A week after they file a complaint, each team member has a scheduled interview with the supervisor’s boss.

Question: What type of interview is this?

Answer 6

Skill level interview

Question 7

What is not one of the benefits of diversity and inclusion programs?

Answer 7

Total consensus on all issues

Question 8

What are some of the keys to effective organizational communication?

Answer 8

Focus on problem-solving
Share knowledge
Engage employees

Question 9

Which type of cultural development program has a $400 dollar limit?

Answer 9

Service Award

Question 10

Which leadership level has the highest percentage of women?

Answer 10

First and mid-level officials and managers

Question 11

Which type of reward includes meals, cash, trips, or plaques?

Answer 11

Recognition rewards

Question 12

Which characteristic is a sign of an engaged employee?

Answer 12

Actively participating and helping others

Question 13

What is not one of the keys to effective organizational communication?

Answer 13

Reduced disagreement

Question 14

Which employee involvement strategy modifies the job to change the nature and psychological reactions of the worker and produce better work circles?

Answer 14

Job enrichment

Question 15

What are the human relations influences in organizational behavior?

Answer 15

Company Culture
Power dynamics

Question 16

An employee who is planning to leave their company is interviewed to get their options and views on the job and organization. What is this kind of meeting commonly known as?

Answer 16

Exit interview

Question 17

What are the benefits of workplace diversity and inclusion programs?

Answer 17

Increased engagement
Increased revenue and profits
Increased innovation

Question 18

Which part of the organizational culture tree represents corporate results?

Answer 18

Fruit

Question 19

Branches on the culture tree represent which element of the organizational culture?

Answer 19

Climate

Question 20

In the multigenerational workforce, which groups’ career paths would likely switch frequently and fast?

Answer 20

Millennials

Question 21

which type of cultural development program has a $400 dollar limit?

Answer 21

Service Award

Question 22

What are two characteristics that would describe an employee who is not engaged?

Answer 22

Works with little passion
Is putting in their time

Question 23

Background: Several employees on a team have an issue with how their supervisor manages time off. A week after they file a complaint, each team member has a scheduled interview with the supervisor’s boss.
Question: What type of interview is this?

Answer 23

Skip level interview