Professional Driving Policy

Question 1

4 groups of non technical skills

Answer 1

1. Situational awareness
2. Personal behaviour and vigilance
3. Decision making and problem solving
4. Co-operation

Question 2

Situational awareness

Perception

Answer 2

Seeing and hearing different information.
Knowing where to look and what to look for.
Actively looking rather than waiting for something to appear

Question 3

Situational awareness

Think

Answer 3

Comprehension
Think about why you are cancelling the aws
Look at the signal, speed restriction etc

Question 4

Situational awareness

Anticipate

Answer 4

Seeing and understanding the situation means you can start to anticipate what will happen
Highest level of situational awareness
Question beliefs or anticipation will turn into what you believe will happen

Question 5

Things that can affect situational awareness

Answer 5

1. Distraction and wandering minds
2. Stress
3. Life events
4. Fatigue
5. Route knowledge

Question 6

Risk triggered commentary

Answer 6

Only hold 10 to 20 seconds so we should say it aloud to retain information
Cautionary aspects, speed restrictions, DRA set

Question 7

Consciousness and vigilance

Answer 7

Being conscious of your surroundings helps you to become more vigilant
Which helps situational awareness meaning better driving

Question 8

Raising vigilance

Answer 8

1. Open window when hot
2. Get out and walk around
3. Speak out loud

Question 9

Distraction

Answer 9

1. Mobiles off

2. Inner monologue to help you when you distract yourself, tell yourself to concentrate

Question 10

Refocusing after distraction

Answer 10

Regain conscious control by asking yourself

1. What colour was the last signal?
2. Where am I?
3. Line speed
4. Next stop

Question 11

Fatigue

Caused by

Answer 11

1. High workload
2. Lifestyle - babies, moving etc
3. Shift patterns - really early, lots of lates, inadequate breaks

Question 12

Decision making and action

Answer 12

Problem solving

Calm and methodical prevents stress and mistakes

Question 13

Lifestyle and prep for duty

Answer 13

1. Sufficient rest, eat and drink correctly
2. Managing life so not to interfere with work performance
3. Extra vigilance when returning from time off
4. Update knowledge

Question 14

Bringing trains into service

Answer 14

1. Arrive in good time
2. Taking care in yards/sidings
3. Ensuring you have the correct authority for the move - signal, hand signals

Question 15

Driver operation only

Answer 15

1. Identifying train formation
2. Understanding different dispatch methods
3. Challenge people and do not move until they obey you

Question 16

Handing over to another driver

Answer 16

Tell them

1. Train formation
2. Train performance
3. Faults
4. Stop orders
5. Tell them sat at a red

Question 17

Look professional
Act professional
Feel professional
And you will be

Answer 17

A professional driver

Question 18

Core values that make a professional driver

Answer 18

1. Workload management
2. Co-operation, working and communication with others.
3. Situational awareness
4. Consciousness and vigilance
5. Self management
6. Decision making and action

Question 19

Causes and signs of over confidence

Answer 19

Signs - reporting late for duty, poor performance, risk taking

Causes - Boredom (familiarity), repetitive task, assumptions, peer pressure