Professional Discussion Questions Flashcards
What is my role?
Provide immediate medical care
Assessing patients
Administering medication and treatments
Managing injuries
Safe transportation to hospital
Communicate with other medical professionals to ensure continuity of care.
Collaborate with other emergency services
What does duty of care mean to me?
Ensure safety of others
Work with my scope of practice to my best abilities
Utilise correct pathways and referrals.
Know how to deal with complaints and confrontations
To know LAS policies and procedures
Who do we have a duty of care to?
Ourselves, colleagues, patients, patients families.
What are the 6 Cs?
Care - giving someone attention, support (emotional or physically), empathy and understanding towards others, assistance.
Compassion - ability to understand and empathise with the suffering towards others.
Competence - my ability to be able to use my skills, knowledge with effectiveness and confidence.
Communication - to be able to have good communication skills with patients, other healthcare professionals and other emergency services.
Courage - mental strength to confront difficulties, difficult situations, willingness to face challenging situations.
Commitment - refers to dedication, responsibility and loyalty.
Tell me what a near miss is?
An event that may have resulted in harm (Wrong drug or dose, out of date drug) but didn’t happen because someone intervened.
How would you report this?
It is my duty of candour to be open and honest.
Datix
Discuss with CTM
What makes a person unique?
Genetics
Physical characteristics
Personality
Experiences
Likes and dislikes
What does privacy and dignity mean to me?
Keep important parts of yourself to yourself
Keeping information about a patient confidential
Valuing patients as unique individuals and respecting their opinions even if I don’t agree.
When can privacy and dignity be most commonly compromised?
Hospital handover
MDT in the truck
Leaving iPad open and on display
Attending someone in a public place
Applying ECG leads (curtains left open or family members and friends are in the same room)
How can I support an individual to make informed choices?
Giving them correct information that they understand.
Help them understand any percussions of their choices
Discuss benefits of treatment pathways.
Speak to patients GP and family members to make them aware.
What barriers to communicate may we come across?
Substance misuse
noisy environment
language
poor hearing
cognitive difficulties and disabilities
High level of emotion
How do we over come communication barriers?
Take patient to a quiet area
Talk clearly
Calm voice
No medical terminology or words they might not understand
Short sentences
Use gestures
Facial expression
Visual prompts
Write it down on paper
Use language line or translate app
Where can I access sources of support for my own leaning?
Online leaning
Going to training days with LAS
Asking colleagues
JRCALC
NICE
CQC
Why is feedback important to help me develop and improve?
Helps develop skills and knowledge
Highlights areas of for improvement
Positive feedback can help with confidence
How would I record in relation to your personal development?
Portfolio work
Sign off pad
Any training I’ve attended
Appreciation letters
Cardiac survivor letters
Reflections of jobs I’ve attended
