professional conduct Flashcards
1
Q
what are the 3 Cs?
A
customer due diligence, client conflict check and client care letter.
2
Q
what are the 3 situations when you will NOT be able to act for the new client?
A
would you be breaching the law or the codes?
can you deliver the service in a competent or timely manner?
are you authorised to act on your client’s behalf?
3
Q
what are the 2 types of conflicts of interest?
A
own interest conflict
conflict of interest
4
Q
what are the two exceptions when you can act for a client when there is a conflict of interest?
A
substantially common interest
competing for the same objective
5
Q
A
