Product Knowledge Flashcards
What is the category of Dragon Palace Hotel?
Dragon Palace Hotel is a 4-star luxury hotel
Where is the location of Dragon Palace Hotel?
Al Warsan 1, International City, Dubai
What is the Tagline of Dragon Palace Hotel?
Stay Where the Luxury Awaits
What is the Room Inventory of DPH?
285 rooms, suites and apartments
What are the Rooms Category in DPH?
1-Deluxe Room
2-Grand Deluxe
What are the Suites Category in DPH?
-Premium Suite
-Executive Suite
-Royal Suite
What are the Apartment Categories in DPH?
-Studio
-Grand Studio
-One-Bedroom
-Two-Bedroom
How many floors do we have?
7 floors
How many room views do we have? Specify.
3 Views
-Garden
-Pool
-Garden Pool
How many Rooms (Deluxe & Grand Deluxe) do we have?
206
How many Deluxe Twin and King? How many Grand Deluxe?
Twin - 67
King - 118
Grand Deluxe - 21
How many Suites do we have?
26
How many Apartments do we have?
53
How many Connecting Rooms do we have? How many sets per floor?
14 rooms - 2 sets per floor
How many Handicapped Rooms? On which floors is it located?
5 rooms - 2nd, 3rd, 4th, 5th, 6th floors
What are the room numbers of the Handicapped Rooms?
201-301-401-501-601
How many Smoking Rooms? On what floors?
Total of 79 rooms
37 rooms - 1st
42 rooms - 2nd
What is the TV screen size in the rooms?
50”
What is special about the mini-bar in the rooms?
It is COMPLIMENTARY
How many restaurant outlets? Specify them all.
6 outlets
Pai Cube
Imperial Garden
Sakura Garden
Lobby Lounge
Shisha Lounge
Starlight KTV
What is the name of our Music Bar?
Pai Cube
What are the timings of Pai Cube All-Day Dining & Music Bar?
7AM-6PM
6PM-3AM Dinner & Music Bar
What is the operation timings of the Lobby Lounge?
8AM-12AM
Where are the restaurants located?
Podium Floor
Where is the Shisha Lounge located?
1st Floor
What is the name of our KTV Lounge?
Starlight
What are the operation timings of Sakura Garden?
Lunch - 12PM-3PM
Dinner - 6PM-2AM
Where is the location of the Lobby Lounge?
Ground Floor
Operation timings of Starlight?
6PM-3AM
How many private rooms does the Imperial Garden have? What is the seating capacity each room?
9 private rooms, up to 25 seats
What is the name of our Spa & leisure centre?
V9 Spa and Leisure Centre
What is the name of our KTV?
Starlight
How many private rooms are there in Imperial Garden?
9 private rooms
What is the operation hours of the Spa?
24-hours
Where is the putting green located?
1st Floor
Where is the swimming pool located and what is the operation timing?
1st floor / 7AM-7PM
How far is Dubai Airport from DPH?
17KM