product Flashcards

1
Q

product

A

a good or service that fulfils a customer’s needs and is offered for sale

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2
Q

product portfolio

A

a mix of products a business produces and sells

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3
Q

brand

A
  • an identity that customers can recognise
  • a name that can help differentiate from competitors
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4
Q

brand advantages

A
  • create customer loyalty
  • separate product from competitors
  • increase business value
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5
Q

brand disadvantages

A
  • high advertising cost
  • invites competition
  • loss of brand value can affect all products
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6
Q

USP

A

when a product has features that separate itself from competitors

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7
Q

differentiation

A

making products different from competition
=> eco-packaging (rem beauty)
=> different looks (sheglam blush)
=> quality (rare beauty blush)

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8
Q

product life cycle

A

represents different stages in the life of a product and the sales achieved

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9
Q

introduction stage

A
  • new to the market
  • high costs, negative profits
  • advertising is essential
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10
Q

growth stage

A
  • product becoming more known
  • sales increase rapidly
  • profits low, costs need to be covered
  • advertising still essential
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11
Q

maturity stage

A
  • want to maintain this stage
  • increase competition
  • high profits, sales at peak
  • maximised profits
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12
Q

saturation stage

A
  • competitors have similar products
  • market is full
  • lower prices
  • think of extension strategies
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13
Q

decline stage

A
  • sales & profits fall fast
  • low advertising
  • business focuses on core products
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14
Q

extension strategies

A

strategies that extend the life of a product that is declining in hopes to reposition the product
=> new features
=> targeting a different market
=> ‘now with’ policy

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15
Q

product life cycle advantages

A
  • determine whether to discontinue or introduce new products
  • target markets
  • analyse its position in market
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16
Q

product life cycle disadvantages

A
  • not beneficial to all businesses
  • market conditions may vary => can’t always learn from old products
17
Q

Boston matrix

A
  • helps businesses analyse their product portfolio
  • divides products in 4 categories => star, cash cow, problem children, dogs
    based on market share & growth
18
Q

star

A
  • high market share and growth
  • strong position in portfolio
  • high sales, revenue, costs & competition
  • can’t support themselves => cash cows fun heavy promotion
    *eg. iPhone
19
Q

cash cow

A
  • high market share, low market growth
  • most profitable => low investment
  • market leader in industry
  • funds stars and problem children
    *eg. MacBook
20
Q

problem children

A
  • low market share, high market growth
  • products not selling - beaten by competition
  • has potential to be star => enough money & resources
  • cash cows fund problem children
    *eg. apple pod => 5% MS => home pods have high MG
21
Q

dogs

A
  • low market share, low market growth
  • contribute little => likely to be dropped
  • spending money isn’t worth it
    *eg. Apple TV => low MS out of big comps
22
Q

Boston matrix benefits

A
  • simple to use & understand
  • design strategies
  • manage wide ranges
  • allocate resources to right area
23
Q

Boston matrix limitations

A
  • too simplistic => MS & MG are too narrow => consider other factors
  • false assumptions => high MS