Proctor Exam Flashcards

1
Q

1/ (# of Points earned Per $1 of Coin-In)(# of Points Required to Redeem $1 of Value) (House Value) X 100

A

Percentage of Theo

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2
Q

A measure of how many of your better players are using your players club when playing.

A

Carded Coin-In

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3
Q

The concept of Lifetime Average Worth posits

A

A Player’s value to the casino will always be greater when viewed over a longer period of time

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4
Q

When a customer recommends a casino establishment to a friend or acquaintance.

A

Referral

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5
Q

ADT or 40% of Average Actual Win (Whichever is Greater).

A

ADW

Average daily worth

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6
Q

A measure of how many of your customers are using your players club when playing

A

Carded Headcount

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7
Q

A term that represents wagers made through a slot or video poker device

A

Coin-In

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8
Q

Player Theoretical X Reinvestment %

A

Offer Value

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9
Q

In Poker, the sum of money a player exchanges for chips

A

Buy-In

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10
Q

Cost of Benefit / Theoretical Win X 100

A

Player Reinvestment Percentage

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11
Q

Revenue / Cost of Goods X 100

A

ROI

REturn On Investment

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12
Q

______ are tied to reinvestment rates based on the nature of the offer, the strategy behind it, and other factors such as market stability, competitiveness, etc.

A

Direct Mail Offers

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13
Q

1/ (# of Points earned Per $1 of Coin-In)(# of Points Required to Redeem $1 of Value) X 100

A

Percentage of Coin-In

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14
Q

Mathematical winning edge that the casino gives itself by manipulating the rules of the games to ensure profitability.

A

House Advantage

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15
Q

Wager X Decisions

A

Handle

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16
Q

Coin-In - (Coin-Out + Jackpots)

A

Actual Win

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17
Q

A mathematical form that lays out all associated costs of an event, and determines the necessary revenue that needs to be generated in order to achieve an acceptable rate of return

A

Pro Forma

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18
Q

The most effective determinant of responsive to direct mail.

A

Recency

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19
Q

Provide the dollar value, based upon the length of time a player plays, the speed at which they play, the selected machine or live game and the hold percent of the game played.

A

Player Tracking

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20
Q

Actual / Theoretical Win - Cost of Goods

A

Player Profitability

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21
Q

Casinos in _____ provide more lodging facilities, various restaurants, and additional recreational amenities.

A

Pleasure Markets

22
Q

(Beginning Bank + Buy-Ins) - (Ending Bank + Credits)

A
Actual Win (Table Game)
page 4
23
Q

A theory that in order to enjoy an edge over the house, players need a game that has en even, or negative edge to the house, or a game with extremely small margins and the ability to add benefits to change the edge to a positive.

A

Advantage Play

page 21

24
Q

Which of the following is NOT a Player Utilization measurement used to determine player acceptance and response to casino marketing programs and strategies?

A

Player Worth

The Math of Player Development page 27

25
Q

The length of time a player stays at a casino

A

Retention

Hashimoto p. 93

26
Q

A term generally accustom to as casino gross revenue is:

A

WIN

27
Q

True or False
For a state casino gross-revenue taxation, markers are generally not considered part of the casino win until they have been collected.

A

True

28
Q

Which of the following is a commonly used IRS Form by casinos?

A
Form 1099 (Miscellaneous Winnings)
Form W-2G ( Gambling Winnings)
Form W-( (Request for Taxpayer Identification NUmber and Certification)
All of the Above
Answer is All of the Above
29
Q

U.S. Department responsible for Title 31 compliance is:

A

Financial Crimes Enforcement Network (FinCEN)

30
Q

Which of the following is NOT a term often used to describe a component of money laundering?

A
Integration
Credit Swap
Layering
Placement
Answer is Credit Swap in NOT in the money laundering
31
Q

The Bank Secrecy Act (1984), requires all banks and financial institutions to record and report all cash transactions that exceed ______ during a particular time period.

A

$10,000

32
Q

Title 31 related documents and logs casinos create/maintain.

A

Multiple Transaction Log (MTLs)

33
Q

Governmental gaming authorities are first and foremost concerned with the proper functioning of the casino operations. A secondary objective is proper reporting of _____.

A

Gross Gaming Revenue

34
Q

One of the purpose of casino minimum control standards (MICS) is to accommodate the large variety of gaming operations by specifying minimum standards (regulatory floor) rather than absolute standards.
True or False

A

True

35
Q

It is the responsbilty of the internal management departments of casino to act as top management’s first line of defense in maintaining the integrity of casino operations
True or False

A

True

36
Q

Coin in - (coin out + jackpots)

A

Slot win formula

37
Q

(Beginning bank + buy ins) - (ending bank + credits)

A

Table games win formula

38
Q

The difference between slot coin in and drop

A

Coin in is the amount of coins put in a coin slot or played off the credit meter. Drop is the amount of coins collected inside a slot machine’s bucket

39
Q

Types of commercial gaming facilities in the U.S.

A

Land, river and tribal

40
Q

Taxation of commercial casinos in the U.S.

A

It depends on the state

41
Q

Taxation of tribal casinos in the US

A

None

42
Q

Income (profit) divided by invesenr

A

Return on investment calculation

43
Q

Examples of aggregate economic activity measured used to forecast (predict) future business levels

A

Auto traffics counts of visitors to a city, airline passenger counts into and out of a city, hotel occupancy stats, average expenditures per visitor or admission

44
Q

Calculated dollar variance to budget for a line item on profit and loss statement

A

Expected result (budget) minus actual result

45
Q

Alternative term for casino gross revenue

A

Win

46
Q

Treatment of markers invasion gross revenue calculation

A

Markers are generally not considered part of the casino win until they have been collected

47
Q

Casino minimum internal control standards (MICS)

A

It is used to accommodate the large variety of gaming operations by specifying minimum standards rather than absolute standards

48
Q

Primary responsibilities of casino internal audit depart ta

A

Act as top management’s first line of defense in maintaining the integrity of casino operations

49
Q

Primary responsibilities of governmental gaming authorities

A

First and foremost, they are concerned with the proper function of casino operations. As secondary objective is proper reporting of gross gaming revenue

50
Q

What is ADT

A

The average win per day for a customer and is calculated by taking the theoretical win a player generates over several days of playing and averaging the results