Proctor Exam Flashcards

1
Q

Friedman created a simple formula to describe the power of curiosity and passion in relation to intelligence. The formula is written as CQ + PQ > IQ. True or False

A

True

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2
Q

According to Friedman, when he is speaking about America and its potential to compete against other countries is - “We are a high-trust country, because we agree that we are going to be governed by a set of values ad principles reflected in our institutions and laws - which are higher and more enduring than any individual.” True or False.

A

True

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3
Q

In the final Blackboard Connect presentation, your instructor defined leadership during the opening slides as:

A

Getting things done through others.

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4
Q

In the final presentation, the two primary things a 9 box measures are the:

A

WHAT and HOW

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5
Q

According to your instructor, improvement in the WHAT areas people lead is generally achieved through REPETITION. True or False

A

True

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6
Q

According to your instructor during the last presentation, employees that are engaged in their work (according to the Hay Group) are what percent more productive than those employees who are not actively engaged?

A

48%

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7
Q

According to Friedman, the quiet crisis can best be described as:

A

“A Person sleeping on an air mattress and the air is slowly coming out - so slowly you barely feel it, until your head hits the cement.”

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8
Q

According to Friedman, Wealth will flow to countries that get certain basics right. What are the basics. (Choose the One Answer that best describes his statement).

A
Infrastructure - to connect efficiently
Right Education Programs
Right Governance - Taxes and Laws
All of the Above
Answer is All of the Above
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9
Q

According to Friedman, how many Dirty Little Secrets does America Have?

A

6

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10
Q

According to Friedman, The Numbers Gap (Dirty Little Secret #1) - demonstrates the earlier generation of scientists and engineers are retiring and not being replaced in the number required in the US. True or False

A

True

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11
Q

Which of the following Dirty Little Secrets would best describe this issues in America where American workers’ productivity is poorer than other countries such as india?

A

Dirty Little Secret #3 - The Ambition Gap

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12
Q

Burrus described a group of American workers that were born between 1946 - 1964 who represents 1/3 of the workforce and are rapidly reaching retirement age. What is the name of the group of Americans?

A

The Baby Boomers

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13
Q

According to Dychtwald, Erickson, and Morison - During the BB Connect session, Burrus indicated three demographic realities are affecting the American Workforce. They are the disproportionate size of the baby boom generation, increasing longevity of the workers, and the declining birthrates of certain groups. True or False

A

True

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14
Q

According to the presentation provided by your instructor, the concept of 20% of baby boomers having no children and declining birthrates in America is called the?

A

The Birth Dearth

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15
Q

The three groups of worker cohorts today are the young, the educated, and the old. True or False

A

False

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16
Q

This Cohort of worker is the one that has few issues with debt, and has the strengths of experience, emotional maturity, loyalty, and good team work. They are less adept at technology, but their relationship management ability is great. They have the longest tenure of employees generally, are most satisfied with their employers. Choose the one correct response.

A

Mature Worker Cohort

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17
Q

This Cohort of Worker is best described as having the lowest satisfaction with supervisors, believe their careers are stalled, may be in a midcareer crisis, are dealing with their aging parents and are looking for meaningful work, recognition, and personal progress.

A

MId-Career Cohort (middle aged workers)

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18
Q

There are several visual models for describing how one moves through a career. Burru presented a comparison between two such models in the BB Connect session. Which of the two models describes a flatter, matrixed structure, with multidirectional career paths which integrates both career and life and is based on continuing opportunity?

A

Job Lattice

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19
Q

Friedman most likely titled chapter ten, “The Virgin of Guadalupe” to highlight the fact that Mexico (supposedly a low wage manufacturing country) was importing statuettes of Mexico’s patron saint, the VIrgin of Guadalupe, from china. He highlighted that Mexico was having a real problem managing a flat world concept when China could afford to make the statuettes and ship them all the way across the Pacific for less than Mexico could make the statuettes. True or False

A

True

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20
Q

In Chapter ten of this book, there is a section called, “I can only get it for you retail.” It paints a picture of countries if they were neighborhoods in a city. He called Western Europe as assisted -living facility, the US a gated community, etc…… How did he describe India, China, and East Asia as a Group?

A

“The Other Side of the Tracks”

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21
Q

In the Chapter Titled, “How Companies Cope,” / Chapter 11 of this book, how many rules does Friedman list for companies to live by?

A

9 Rules

22
Q

The Rule #8 in Chapter 11, “HOW you do things as a company matters more today than ever,” describes the difference in companies in how they treat colleagues, customers, suppliers, and investors as part of their success. True or False

A

True

23
Q

According to Friedman, in the beginning of Chapter 12, the initial backlash against globalization as it was unfolding was because it was viewed as a form of “American cultural imperialism.” True or False

A

True

24
Q

In Chapter 7, The Right Stuff under the heading “Which class do I take the learn How to Learn?” What is the first and most important ability you can develop in a flat world?

A

The ability to “learn how to learn.”

25
Q

Throughout this course, your instructor has repeatedly brought up an old African tale that Friedman uses as a metaphor for competing in a flat world. It involves two animals trying to live and not be eaten or starve to death and there is no middle ground - someone will win and someone will lose, it just depends on how fast they can run. So just to see who has been listening (its in the book and its in the power points). What are the two animals represented in the African folktale?

A

The lion and the gazelle

26
Q

According to Friedman, The World is _____?

A

Flat

27
Q

During a visit to what country does Friedman first discover the world is flat?

A

India

28
Q

How many periods of eras of globalization does Friedman list?

A

Three

29
Q

What era of globalization does Friedman state we are currently in?

A

Globalization 3.0

30
Q

Flatteners are forces that flattened the world, how many flatterners does Friedman state.

A

Ten

31
Q

According to Friedman, “Outsourcing” is which flatteners?

A

Flattener Five

32
Q

The fall of the Berlin Wall is which specific flattener according to Friedman?

A

Flattener One

33
Q

Friedman describes the way the ten flatteners converged to create an even flatter global playing field. What is the name of this convergence?

A

Triple Convergence

34
Q

Jobs that have a disproportionate impact on a firm’s ability to execute business strategy are called:

A

A Level (Strategic) Positions

35
Q

The positions are primarily support roles, which support the wealth-creating positions:

A

B Level (Important) Positions

36
Q

According to the BB Connect presentation by instructor Burrus (week 6), a “9 box review” measures leadership on?

A

Both the HOW and WHAT

37
Q

Based on the choice of book, the extra reading assignments, the videos, and the BB Connect session - the then competencies required in the gaming industry and preparing students to be competitive in the industry. True or False

A

True

38
Q

Becker, Huselid, and Beaty encourage organizations to put strategy first and not people. True or False.

A

True

39
Q

The goal of the differentiated workforce is to put
A players in A positions, for A customers
B players must be managed up
C players must be removed from A position
True or False

A

True

40
Q

According to your instructor Gary Burrus, during the very first online orientation / Bb Connect session between the leadership competencies from the 1990’s and 2000’s. Which of the following competencies are

A

Talent Magnets
Analytical Rigor
Appetite of Experiment

41
Q

According to your instructor in the first Bb Connection session: Towards the end of the class, he explains that each student to have the global competencies required in the gaming industry, a mindset of competition, and
True or False

A

True

42
Q

According to Friedman, Work that can be easily digitized, automated, or transferred or outsourced. You need to become untouchable is?

A

Fungible

43
Q

When Friedman states, “The playing field is being leveled” he means that it is now possible for others to compete in real time from different corners of the planet such as computers, internet, email, and search engines like google. True or False

A

True

44
Q

According to Friedman, the entrance of several billion people from places such as China, India, and the Soviet Empire onto the playing field by just plug in and play.

A

Convergence III

Third Convergence

45
Q

Friedman identified several categories of jobs that the new middle will fall into including Great Collaborators, Great Synthesizers, Great explainers, Great Leveragers, Great Adapters, and the Green People…. True or False

A

True

46
Q

This category of “New Middler” is occupied by people who are able to combine disparate parts around consumer demand to create search engine. example put disparate things that you would not think of as going together.

A

The Great Synthesizers

47
Q

We discussed in a blackboard collaborate class how changes in technology impacted the casino industry. Specifically, what functions the Netscape and the internet effect in the casino industry?

A

Changed the way the industry markets.

48
Q
True or False.
During the Bb Connection session on technology, some of the ways the class was advised to stay competitive included ongoing education, accepting every opportunity to work or performance in other jurisdiction, and learn as much as you can.
A

True

49
Q

According to Becker, Huselid, and Beatty - Chapter 3, what three levels of positions do they identify in a differentiated workforce?

A

A, B, and C Levels

50
Q

True or False
In the Bb Connect presentation on technology and the gaming industry, Flattener #10 ( The Steroids) the single greatest enhancement and complication to the marketing process and the slide on this subject listed smart phones, Twitter, Facebook, and guest feedback sites such as Trip Advisor.

A

True