Processes Flashcards
What are the four stages of a linear life cycle?
1) Concept
2) Definition
3) Deployment
4) Transition
What are the stages of the tender process?
1) Research the market
2) Pre-qualify suppliers
3) Issue and invitation to tender (ITT)
4) Respond to queries from bidders
5) Receive and evaluate the bids
6) Award contract to the successful bidder
7) Enter into contract
What are the four categories of resources?
1) Human (labour)
2) Materials
3) Plant or equipment
4) Facilities (i.e. specialist test sites)
What are the different types of cost?
1) Fixed
2) Variable
3) Recurring costs
4) Non-recurring costs
5) Direct costs
6) Indirect costs
What are the six steps of a Risk Management Process?
1) Initiation
2) Identification
3) Analysis
4) Monitoring and Escalation
5) Response
6) Closure
What are the four possible responses to threats?
1) Avoid (e.g. removing a high risk supplier)
2) Reduce (e.g.. flood barrier)
3) Accept (put mitigation in place, inform stakeholders of accepted risks)
4) Transfer (insurance)
Describe the steps of an issue management process?
1) Log and analyse
2) Escalate
3) Assign actions
4) Enact change control
5) Close the issue
What are the steps of a change control process?
1) Change request
2) Initial evaluation
3) Detailed evaluation
4) Recommendation
5) Update plans
6) Implement
What should a change request include?
1) Description of the change
2) Reason for the change
3) Areas impacted
4) Change request owner
5) Date raised and unique identifier
6) Status of the change request
7) Decision, date, and justification
What are the steps in a configuration management process?
1) Planning - defining procedures/ processes to follow, with roles and responsibilities
2) Identification - breaking down the project into items and giving each a unique reference
3) Control - Ensures that any changes to items are controlled and dependencies between items are understood
4) Status Accounting - Items are under full version control so there is an audit trail of all configurable items.
5) Verification Audit - ensures that all items conform to requirements that deliverables meet what has been documented.
What does PESTLE stand for?
Political
Economic
Social
Technological
Legal
What does VUCA stand for?
Volatility
Uncertainty
Complexity
Ambiguity
What are the four main stages of an iterative life cycle?
Feasibility
Foundations
Evolutionary development
Deployment
What are the two extra stages of an Extended Project Life Cycle?
1) Adoption
2) Benefits Realisation
What are the stages of a Change Impact Analysis?
1) Define the change
2) Identify organisational areas which will be impacted
3) Evaluate the level of impact that the change will have on each area
4) Develop an action plan to address the impacts of the change which should be aligned with a common vision and regularly communicated throughout the project.
What are the four stages of progressive implementation?
1) Launch (what’s this?)
2) Experimentation (I tried it once)
3) Practicing (I sometimes use it)
4) Embedded (it’s how we do things here)
What are the four key reporting principles?
CART
Clear
Accurate
Relevant
Timely
What are the five key elements of the business case?
1) Strategic context (the compelling case for change)
2) Economic analysis (return on investment based on investment appraisal of options)
3) Commercial approach (derived from the procurement strategy)
4) Financial Case (affordability to the organisation in the time frame)
5) Management approach (Roles, governance structure, life cycle choice)
Name the five key elements of benefits management?
1) Identification
2) Definition
3) Planning
4) Tracking
4) Realisation
What does MOSCOW stand for?
1) Must have
2) Should have
3) Could have
4) Won’t have
What does BATNA stand for?
Best Alternative to a Negotiated Agreement
Used if an agreement can not be found in the zone of potential agreement
What are the main types of people outlined in the BELBIN team model?
1) Completer-finishers (likes to see a job through, engrossed in the detail)
2) Plant (likes to sow the seed of a new idea but not develop it)
3) Specialists (good at seeing through new ideas and brining them into practice)
4) Monitor evaluators (very task focused with little interest in people)
5) Implementers (focused on task based actions, often resistant to new ideas)
6) Shapers (looking towards the future and trying to move the project to the next stage)
What are the five conditions of the HACKMAN team model?
1) Team must be a real team, rather than a team in name only.
2) Direction of work must be clear
3) Structure must support teamworking
4) Organisation must be supportive
5) Coaching should be available within the team.
What are the four key steps to take when closing down the finances of a project?
1) Reallocating resources (move back into the business, ensure project is not charged for resources no longer needed)
2) Formally close contracts (including agreement of final accounts)
3) Accounting and management systems update (ensure all cost centres are closed down)
4) Surplus funding returned
What are the main stages in the Tuckman model of team development?
1) Forming
- People ‘finding their feet’
- Focused on self
- Guarding
2) Storming
- This stage requires clear leadership and direction as conflict can arise as people are searching for direction
3) Norming
- People start to bond and resolve their own problems
- Builds team spirit
4) Performing
- Team is knowledgeable and motivated, operates with little interference from the PM.
What are the four main pillars of sustainability?
1) Administrative (legislation, health and safety, resources)
2) Social (Human rights, equity, community)
3) Economic (affordability, profit, risk management)
4) Environmental (climate change, biodiversity, energy efficiency)
What are the five APM dimensions of professionalism? Bdaca
1) Breadth - APM body of knowledge
2) Depth - APM competence framework
3) Achievement - APM recognised qualifications
4) Commitment - continuous professional development
5) Accountability - APM code of professional conduct
What are the strengths of an iterative life cycle?
*
Accommodates a vague project scope.
*
Allows project objectives to evolve and change over time.
*
Allows solution to evolve and change over time.
*
More flexible/more able to integrate change.
*
Early feedback can be gained and used to improve the overall solution.
*
Parts of the solution can be delivered early, to enable some benefits earlier.
What are the weaknesses of an iterative life cycle?
*
Project duration can be uncertain.
*
Project costs/budget can be uncertain.
*
Managing resources can be more complex.
*
Business case can be difficult to justify if scope is too vague.
