Process Flow Diagram (PFD) Flashcards
quize
● A graphical representation of a business process
through a flowchart
● Used as a means of getting a top-down
understanding of how a process works, what steps
it consists of, what events change outcomes, and
so on
● An essential part of business process mapping
(visualization of business processes, allowing for a more
top-down view on how the business works)
Process Flow Diagram (PFD)
● Usually used for:
○ Understanding how a process works
○ Improving the Process
○ Standardizing a Process
○ Writing a Standard Operating Procedure
Process Flow Diagram (PFD)
connecting elements in the
workflows
Connectors
represent the work to be done.
Activities
shows the splits and the assembly of the
task flow
Gateways
indicates external events that influence the
process
Events
Represents the work done in the
process. You may have associated a form for data
entry
Task (Generic)
Represents the work performed by a
user of a system connected to the workflow engine
User Task
Represents a task performed by a
person who doesn’t use a workflow system
Manual Task
● It supports the management of business processes
● Provides an intuitive and easy way for non-expert
users in BPM to understand a process flow diagram
● Represents the semantics of complex processes
easily and in an intelligible form
● It reduces noise communication b/w the process
design stage & implementation, execution and
management
Business Process Model
Four Main Types of Business Process Model and Notation 2.0
Connectors
Activities
Gateways
Events
identifies the starting point of a
process (Not mandatory)
Start Events
affect the execution of a
process and are used to divert the normal flow
(exception flows) and impose constraints among
other things
Intermediate Events
determines how and when a process
ends
End Events
causes the flow to be diverted on only
one of the output paths
Exclusive
