Procedure Section 3 (Personnel) Flashcards
3.2 Complaints against Sheriff’s Employees-Receiving Complaints
The Internal Affairs Unit is the central controlling point for logging, assigning, investigating, and filing complaints. All formal complaints shall be forwarded immediately to Internal Affairs.
Any employee receiving a verbal complaint must decide whether to handle it informally; i.e., verbally, or document the complaint in writing. Employees may attempt to resolve the complaint, but shall never attempt to dissuade any citizen from lodging a complaint. If the employee does not believe the complaint has been handled to the complainants’ satisfaction, the employee shall notify their immediate supervisor. The supervisor will determine the next course of action.
The person receiving the verbal complaint must not handle informally those complaints of a serious nature and/or those complaints which are not resolved to the complete satisfaction of the complainant. When in doubt, the person receiving the complaint shall invite the complainant to complete a citizen’s complaint form and forward the original forthwith to Internal Affairs. For the purposes of this section, minor complaints are generally those which allege discourtesy or improper procedures.
Complaints of a minor nature, which are received 30 days or more after the date of the alleged incident, will generally not be investigated. If a complaint of this nature is received in written form it shall be the responsibility of Internal Affairs to respond to the complainant. Should the complaint be received orally, the receiving party shall merely explain our policy to the complainant. When in doubt as to the timeliness of the complaint or whether the complaint is minor or major, accept the complaint and forward it to Internal Affairs.
3.2 Complaints-Subject to Investigation
Investigations shall be conducted into the following types of allegations:
On-duty misconduct allegations
Off-duty criminal allegations
Off-duty, non-criminal conduct where the alleged conduct has a reasonable nexus to the accused employee’s position as a member of this Department.
3.2 Complaints-NOT Subject to Investigation
Complaints of off-duty conduct lacking a reasonable nexus to the employee’s position as a member of this Department.
Complaints that do not involve members of this Department.
Matters that have more appropriate methods of resolution (i.e., traffic court, employee grievance procedure, inmate grievance procedure, civil action, etc.)
Complaints that are not timely (generally 30 days for minor complaints).
3.2 Complaints-Reporting/Assignment by IA/Completion
The person receiving the complaint shall complete all applicable sections of the complaint form. The “How Complaint Received” portion should be completed to reflect how the complaint was received (i.e., in person, over the telephone, or via U.S. mail, etc.) The original shall be forwarded to the Internal Affairs Unit.
Assignment of Cases by Internal Affairs
If a complaint is initiated at the command level, the supervisor initiating the complaint shall complete a Complaint Form and fax it to the Internal Affairs Unit as soon as practical. If a citizen’s complaint is received at the command, a copy of the complaint shall be sent to Internal Affairs via fax as soon as practical. This section shall not apply to vehicle accidents where the sole charge is operation of vehicles.
Once the Internal Affairs Lieutenant authorizes the investigation of a complaint, it is assigned a case number, logged and either investigated by Internal Affairs personnel or sent to the appropriate Bureau Commander/Manager for an investigation by a supervisor under his/her command. Reserves, 960 hour Rehires, student workers, interns, contract professionals and volunteer employees are to be handled in accordance with I.A. Manual Section 2.4.
Action Upon Completion of Investigation
If the complaint is sustained or some form of misconduct is found to have been committed by an employee, appropriate disciplinary action shall be initiated from within the operational division to which the employee was assigned at the time of the misconduct. (See P & P Section 3.3). With certain exceptions, disciplinary actions against peace officers must be recommended within one year of the discovery of the conduct supporting the charges (GC 3304(c)).
3.2 Complaints-filing of reports
Filing of Reports
All complaints and relevant reports regardless of their disposition shall be forwarded to Internal Affairs for filing.
All complaints, relevant reports, and their disposition will be kept on file in Internal Affairs. (This material is confidential and maintained only at the Internal Affairs Office and shall be purged at the direction of the Sheriff.)
3.2 Complaints-Notification
Notification of Complainant
At the conclusion of the investigation, whether investigated by the operational division or Internal Affairs, it shall be the responsibility of the Internal Affairs Lieutenant to notify the complainant of the complaint conclusion.
3.2 Complaints-Conclusions
SUSTAINED: A true finding supported by facts.
NOT SUSTAINED: Facts revealed do not substantiate the allegation – insufficient evidence available.
UNFOUNDED: Not true. Actions alleged did not occur.
EXONERATED: Allegation is true but actions were lawful.
RESOLVED: No other method available to close case.
3.3 Disciplinary Procedures-Investigations resulting in Discipline
Investigations Resulting in Discipline
Investigations into alleged employee misconduct can be initiated at any level in the chain of command.
If the investigation results in a conclusion that some form of misconduct has been committed by the employee, a recommendation for disciplinary action shall be initiated from within the operational division where the employee was assigned at the time of the misconduct.
If at any time during the investigation it becomes necessary for the accused (full-time sworn personnel) to be interviewed regarding an allegation of misconduct, the person conducting the interview shall adhere to all the procedural rights afforded the accused under the Public Safety Officers Procedural Bill of Rights (Government Code Section 3300-3311).
3.3 Disciplinary Procedures-Causes for Disciplinary Action
Causes for disciplinary action are specifically set forth in:
Sheriff’s Department Policy and Procedure Manual, Rules of Conduct (Section 2).
Rules of the Civil Service Commission (Rule VII, Section 7.2).
Personnel will be charged with violations of the Sheriff’s Department Policy and Procedure Manual, Rules of Conduct. The Internal Affairs Unit will be responsible for charging disciplined employees with appropriate sections of the Civil Service Rules.
3.3 Disciplinary Procedures-Administrative Assignment
Whenever it is deemed necessary, a member of this Department may be placed on Administrative
San Diego County Sheriff’s Department - Procedure Section
SECTION 3 Personnel_______________________________________________________
Assignment pending an investigation for an unlawful act or violation of the rules set forth above.
The supervisor placing a subordinate on Administrative Assignment shall notify the Internal Affairs Unit, via their chain of command, no later than the next working day.
Should the chain of command deem it necessary to keep an employee on Administrative Assignment for an extended period of time it shall be the responsibility of the Internal Affairs Unit to serve written notification of such fact upon the employee.
The written notification of Administrative Assignment shall be from the Assistant Sheriff, Human Resource Services Bureau, and shall elaborate on the conditions set forth below.
An employee placed on Administrative Assignment will receive notice of the following:
That they are temporarily relieved of present assignment (duty station).
Instructions to telephonically report to a specific person at a specific time on a daily basis to receive that day’s assignment.
Designations of days off.
The effective date of the assignment, anticipated duration, and reason for the action will be stated.
During the time on Administrative Assignment, the employee will not lose any vested rights as a member of this Department, and will receive full pay.
No member of this Department may be suspended without pay until he/she has been officially served a formal order imposing discipline.
The only exception to this procedure is in the event that circumstances exist in which the immediate removal of the employee is essential to avert harm to the County or the public. (Refer to Civil Service Rules, Section 7.2.1(b)).
In lieu of Administrative Assignment, an employee may be temporarily reassigned to another command, subject to the provisions of Govt. Code 3303(j).
Employees who are removed from normal job duties during the pendency of an investigation shall not be removed for longer than 45 calendar days, except where the business necessities of the Department require the removal from normal duties to extend beyond those 45 days. After 45 days, the employee may request a hearing with the Assistant Sheriff, Human Resource Services Bureau to review the continued necessity of the assignment. In any event, the assignment will be reviewed after 60 days, and every 60 days thereafter.
3.3 Disciplinary Procedures-in general
Following an investigation by the immediate supervisor or Internal Affairs concluding some form of misconduct has been committed by the employee, the package will be forwarded to the second level supervisor for a disciplinary recommendation. If the second level supervisor conducted the investigation, the recommendation should be made by someone else at the second level, or by the third level supervisor.
3.3 Disciplinary Procedures- Discipline Defined
Counseling (as a result of alleged misconduct)
Written Reprimand
Reassignment (as a result of alleged misconduct)
Pay Step Reduction
Suspension
Demotion
Termination
3.3 Disciplinary Procedures-Discipline Recommendation
Prior to recommending discipline, the second level supervisor will meet with the accused employee, outside the presence of the investigator, explain the findings, and allow the employee an opportunity to provide information which could mitigate the findings, or affect a recommendation for discipline.
The employee may be accompanied by a representative.
If discipline, other than counseling, is to be recommended, the second level supervisor will initiate the “Notice of Proposed Disciplinary Action” form (AS 1/3) and serve it on the employee. This process informs the employee of the proposed charges and recommended discipline as well as specifying any similarly related priors within the past five years.
The employee does not receive any reports at this time but, upon request, will be allowed to review the reports. The second level supervisor will prepare a report containing the disciplinary recommendation and rationale. The report will document the pre-recommendation discussion with the employee and include whether or not the employee was allowed to review any reports. This report, together with all reports, will be forwarded to the third level supervisor (usually station/facility commander).
If the third level supervisor elects to take action other than discipline, all documents which contain the discipline will be destroyed, and the supporting documents will be filed in the Internal Affairs investigation file.
The third level supervisor will notify the employee of any modification of the proposed discipline, and record such notification in the accompanying reports.
Upon approval of the third level supervisor, the package will be forwarded to the Internal Affairs Unit. If counseling is recommended, it may be initiated at that time.
3.3 Disciplinary Procedures-Counseling
Supervisors may make a written record of the facts leading to counseling but it is not the Department’s intention that any/all counseling be recorded. If a record is made, a copy of the report shall be placed in the individual’s division performance/training file after the counseled employee has read and initialed all the items. (Refer to Section 3.20, Policy and Procedure Manual.)
In any event where a sustained finding, resulting in either counseling or no discipline, is filed in the Internal Affairs Unit, the employee shall have the same opportunity to respond as with a written reprimand.
3.3 Disciplinary Procedures-Discipline other than counseling & Skelly Procedure
For discipline other than counseling, Internal Affairs will prepare the written reprimand or appropriate “Notice of Intent” letter. After obtaining the signature of the third level supervisor, Internal Affairs will serve the employee with the written reprimand or appropriate “Notice of Intent” letter complying with all the provisions required by Civil Service Rule VII, Section 7.2.1. Suspensions of one working day may be administered in the form of a pay step reduction. Discipline of two days or more shall be administered in the form of a suspension.
An employee may request a Skelly Conference for any proposed discipline other than a written reprimand or counseling. (For written reprimand review process, refer to procedures below).
The employee shall have five (5) working days in which to request a Skelly Conference. The Skelly Conference must take place within ten (10) working days of the request for the conference. A waiver of the ten (10) working day limit must be mutually agreeable to both the employee and the conference officer.
Failure of the employee to request a Skelly Conference within the allotted time, or failure to appear at the designated time and place without just cause, shall constitute a waiver, and the package will be forwarded to the appropriate level for final decision via Internal Affairs.
Skelly Conference officers will normally be a Sheriff’s representative, usually a third level supervisor (station/facility commander not in the employee’s chain of command). Where appropriate, due to the
employee’s rank or position, the Sheriff may be the conference officer, at his discretion
3.3 Disciplinary Procedures-After the Skelly Conference
The Skelly Conference officer will forward the disciplinary package along with a written summation and recommendation to the Internal Affairs Unit. The disciplinary package will then be forwarded to the employee’s Assistant Sheriff/Executive Director, via the chain of command. It will then be forwarded by Internal Affairs to the Undersheriff and Sheriff for final review and approval.
After a final decision has been rendered, the Internal Affairs Unit will prepare the formal final order imposing discipline complying with all the provisions of Civil Service Rule VII, Section 7.3.
The final order of discipline will be signed by the Sheriff or his designee and will be served on the employee by the Internal Affairs Unit. The employee will be advised of all appeal rights at this time.
Discipline should be carried out as soon as possible after service of the order. In the case of suspensions, the employee shall be notified by his/her supervisor of the beginning and ending dates of the suspension. The suspension shall be carried out in consecutive working days.
The employee shall not be allowed to work in any capacity during the period of the suspension.
3.3 Disciplinary Procedures-Appeals to Discipline-Written Reprimand
Written Reprimand
Written reprimands are not appealable to the Civil Service Commission. However, within thirty (30) days of receipt of the reprimand, the employee may submit to the fourth level supervisor a written response to the reprimand. After review by the fourth level supervisor, the written response will be attached to the reprimand and filed in the employee’s discipline file. The fourth level supervisor, after review of the written response may elect an alternate course of action in lieu of the written reprimand.
Further review of a written reprimand may be pursued through the grievance procedure applicable to the employee’s classification. (Refer to the Civil Service Rules, Rule VII, Section 7.3(c).)