Problem solving, initiative, written communication Flashcards
1
Q
Case closures
A
received brief, informal explanation of multiple step process for administrative case closings
2
Q
Target
A
Given a list of cases to close
3
Q
Action
A
made notes, asked questions, read the instruction manual on my own, went beyond the requirements by making a checklist document based to increase the efficiency of repetitive process, asked for feedback, incorporated feedback
4
Q
Results
A
provided the checklist tool to supervisor to assist future interns
