Problem Solving: Getting Started

Question 1

Thinking: System 1

Answer 1

Fast, unconscious, automatic, quotidian, error prone

Question 2

Thinking: System 2

Answer 2

Slow, conscious, deliberate, complex, reliable

Question 3

These people are best in their own domain, yet are no better or worse than most people outside of their domain

Answer 3

Experts: tend to be set in their ways; use analogies that suit their line of work; maybe attentive to things related to their domain but not attentive to unrelated things

Question 4

This trait is helpful, but not sufficient alone for problem-solving

Answer 4

Intelligence

Question 5

“All of us are better than each one of us”

Answer 5

Good process, teamwork

Question 6

FACt

Answer 6

Frame, Analyze, Communicate

Question 7

MECE

Answer 7

Mutually Exclusive, Collectively Exhaustive
No overlaps, No Gaps
Issue trees, problem-solving methods, and communications should be MECE

Question 8

Helps structure thoughts, comprehension, clarity

Answer 8

Being MECE

Question 9

Disaggregates problem into managable pieces

Answer 9

Issue trees