Problem-Solving Flashcards

1
Q

T/F - 4 STAGES OF PROBLEM-SOLVING
1.collaborative engagement and problem definition

  1. data collection and assessment
  2. planning, contracting, and intervention
  3. evaluation and termination.
A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

T/ F - general guidelines for intervention in the problem-solving model allow for the eclectic use of techniques from different theories

A

True

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

The quality of the alliance between client and practitioner can predict outcomes of the helping process - is which stage

collaborative engagement and problem definition
data collection and assessment
planning, contracting, and intervention
evaluation and termination.

A

Collaborative Engagement and Problem Definition

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

T/F - The Collaborative Engagement and Problem Definition stage does not begin prior to meeting the client (SW gets info from letter or intake assessment) so the SW can get in touch with potential feelings and concerns that the client may bring up

A

false

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

When does the SW establish a positive internal condition that can facilitate the engagement process?

A

During the Collaborative Engagement and Problem Definition stage - the intent of this process prior to initial contact with clients

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

T/F - engagement as an ongoing process that blends together with initial data collection and assessment

A

true

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

When is it important to address the issue of termination with respect to the anticipated time frame for working together

A

in the first session

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Which stage involves fact and information gathering with regard to issues that are most critical to the client’s problem situation, and should include a focus on strengths, personal resources, and one’s support network, as well as on stressors.

collaborative engagement and problem definition
data collection and assessment
planning, contracting, and intervention
evaluation and termination.

A

Data Collection, Assessment, and Generating Alternative Solutions - MORE specifically Data Collection

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Which stage involves the culmination of data collection and involves distilling the facts that are most central to the client’s worry and developing these into a succinct, coherent summary that reflects the social worker’s and client’s overall understanding of the problem situation.

collaborative engagement and problem definition
data collection and assessment
planning, contracting, and intervention
evaluation and termination.

A

Data Collection, Assessment, and Generating Alternative Solutions MORE specifically Assessment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Data collection and assessment DO WHAT TOGETHER and in some sense continue to evolve throughout the problem-solving process.

A

blend together

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Which leads to an intervention plan

A

Assessment - but carrying out the intervention plan provides new data that may build on or alter the original assessment.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

The four Ps—predisposing, precipitating, perpetuating, and protective is a useful framework for WHAT

A

data collection and assessment that integrates the historical dimension, as well as a consideration of strengths (i.e., protective factors).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Put these in order

A - If these are shared tentatively and checked out with clients, this can often lead to deeper understanding

B - use various theoretical perspectives to explore the possible impact of a wide variety of factors

C - use the 4 Ps (predisposing, precipitating, perpetuating, and protective)

D - SW develop intuitive hunches about various aspects of clients’ problem situations as they tell their stories.

A

C, B, D, A

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What stage involves:

  • clarifying & prioritizing the problems to be worked on
  • identifying realistic goals that are concrete, specific, and achievable
  • considering the pros and cons of various strategies for achieving goals
  • deciding on a course of action
  • specifying the roles and responsibilities of the worker and client and the anticipated time lines for working together.
A

Planning, Contracting, and Solution Implementation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Intervention involves carrying out the WHAT

A

plan.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Planning, contracting, and implementation of solutions should be guided by the WHAT

A

assessment

17
Q

T/F - If it becomes apparent that the intervention is not achieving the desired outcome, the plan and contract, assessment should not be revisited.

A

False

18
Q

T/F - Evaluation is not an ongoing process

A

false

19
Q

The client’s satisfaction with the helping process by asking questions like “Are you getting what you need here?” is part of which stage

collaborative engagement and problem definition
data collection and assessment
planning, contracting, and intervention
evaluation and termination.

A

Evaluation and Termination

20
Q

T/F - standardized rating scales, task achievement scaling, goal attainment scaling, outcome checklists, individualized rating scales, and client satisfaction questionnaires are informal evaluation tools

A

False - formal

21
Q

T/F - for a positive experience with termination, it is helpful to:

discuss in advance
anticipate / explore feelings about termination
review the process of the work done
articulate / compliment the client for the gains made
discuss any future difficulties / roadblocks / red flags & develop coping strategies / supports.

A