Problem - Performance Growth

Question 1

What is the performance problem?

Answer 1

Companies need growth in tough market, consultant performance not where it needs to be
- Hard to create high performance culture (remote, hybrid, office)
- Consultants not hitting revenue generating activity potential

Question 2

What are the 5Ps?

Answer 2

• Problem
• Primary Reason
• Pain
• Promise
• Payoff

Question 3

Primary reasons for performance problem?

Answer 3

• Hard to find effective motivation methods, WFH and office
• Teams lack competition/ambition
• Incentives manually tracked and reported, often left in dust
• Can’t benchmark vs peers

Question 4

What are the pains of the performance problem?

Answer 4

• Targets missed, FY target gaps get wider
• Revenue lost in slow pace and inaction
• Wasteful spend on incentives without expected ROI
• Managers pushing rather than consultants driving their own behaviours

Question 5

How do we fix the performance issue?

Answer 5

• Intuitive dash + performance triggers to reward success + motivate KPI hitting
• High performance culture from visible competitions - WFH/Office
• Clear visibility+accountable to stats: leaderboards, against target, key metrics

Question 6

What’s the payoff from solving the performance issue?

Answer 6

• Increased revenue generating activities
• Easier coaching, showing what good looks like
• Incentives more effective and less time consuming, justifying their expense