Prism Project Processes

Question 1

1.1

Answer 1

Solicit and enter forecast data from markets (Mitch)

Question 2

1.2

Answer 2

Collaborate with markets on design of products (Mitch)

Question 3

2.1

Answer 3

Select factories to product each style (Ling)

Question 4

2.2

Answer 4

Estimate ex-factory product costs (i.e., FOB prices) (Ling)

Question 5

2.3

Answer 5

Allocate demand to factories (including prioritization when capacity constrained) (Ling)

Question 6

3.1

Answer 6

Develop and communicate directed assortment for each market (Mitch)

Question 7

3.2

Answer 7

Calculate and communicate prices to be paid by distributor (Mitch)

Question 8

4.1

Answer 8

Manage distributor credit (Mitch)

Question 9

4.2

Answer 9

Receive and enter sales orders (confirming accuracy and matching with class of trade table) (Mitch

Question 10

4.3

Answer 10

Add value-added-services (VAS) to order based on distributor request or customs requirement (Mitch)

Question 11

4.4

Answer 11

Enter and manage Customer Profile data for distributors (Mitch)

Question 12

4.5

Answer 12

Train customers on sales order submission protocols (use of B2B website, formatting for orders, etc.) (Mitch)

Question 13

5.1

Answer 13

Verify and confirm purchase orders (quantity, timing, etc.) (Ling)

Question 14

5.2

Answer 14

Make and confirm changes to purchase orders based on market request (quantity, timing, etc.) (Ling)

Question 15

5.3

Answer 15

Update distributor when orders are changed by factories or other parties (quantity, timing, etc.) (Ling)

Question 16

5.4

Answer 16

Lookup order information and provide on-demand status updates (Ling)

Question 17

5.5

Answer 17

Troubleshoot problems with orders and negotiate settlements (Ling)

Question 18

6.1

Answer 18

Create and send pro-forma invoices (Mitch)

Question 19

6.2

Answer 19

Print physical invoice to be sent with product shipment (Mitch)

Question 20

7.1

Answer 20

Inspect sourced product (Ling)

Question 21

8.1

Answer 21

Consolidate orders from multiple factories for efficient shipment (Ling)

Question 22

8.2

Answer 22

Coordinate logistics (order pickup location/timing, shipping documentation, etc.) (Ling)

Question 23

9.1

Answer 23

Payments (tracking, matching, and sending cash) (Ling)

Question 24

10.1

Answer 24

Collections (invoicing, tracking, requesting, receipt of cash) (Ling)

Question 25

10.2

Answer 25

Manage returns (root cause analysis, product disposal / return, financial settlement) (Mitch)

Question 26

10.3

Answer 26

Collect net sales data from markets and invoice for distributor fees (Mitch)