Priority Rules

Question 1

Persons are known to be or are suspected to be still in the building, structure, vehicle or other emergency situation.

Answer 1

Priority 1

Question 2

It is suspected that person and/or property may be threatened by the fire, incident or other emergency situation.

Answer 2

Priority 1

Question 3

Fire and incidents involving major industrial, commercial, or institutional complexes.

Answer 3

Priority 1

Question 4

Reports of grass and scrub fires where the location has a hot day table actioned or within a declared total fire ban.

Answer 4

Priority 1

Question 5

Columns of smoke where the location is within declared fire danger period, a hot day table actioned, or a declared total fire ban.

Answer 5

Priority 1

Question 6

Calls from fire towers.

Answer 6

Priority 1

Question 7

Vehicle into structure events with no entrapment, where there is a ruptured gas main or exposed live wires.

Answer 7

Priority 1

Question 8

Domestic incinerator fires.

Answer 8

Priority 3

Question 9

Alarms that have restored to normal prior to dispatch.

Answer 9

Priority 3

Question 10

Gassing, where a person is in a vehicle.

Answer 10

Priority 3

Except when chemical gassing is suspected. (Priority 1)

Question 11

Washaways.

Answer 11

Priority 3

Question 12

Late notifications (fires reported as extinguished).

Answer 12

Priority 3

Question 13

Rubbish bin fires.

Answer 13

Priority 3

Question 14

Charity bin fires.

Answer 14

Priority 3

Question 15

Electricity pole fires.

Answer 15

Priority 3

Question 16

Electricity wires arcing or sparking.

Answer 16

Priority 3

Question 17

561 and 562 event types (CFA area only).

Answer 17

Priority 3

Question 18

Persons trapped in lift where there is no threat to life.

Answer 18

Priority 3

Question 19

Animal assistance calls.

Answer 19

Priority 3

Question 20

Assistance with changing smoke detector batteries.

Answer 20

Priority 3

Question 21

A call for smoke in the area/column of smoke, except if the location is within an area that has:

• A declared fire danger period
• A hot day table actioned
• A declared total fire ban
• Or is reported by a fire tower

Answer 21

Priority 3

Question 22

Investigation of burn offs during the FDP where there is no threat to life or property, and no permit number is recorded.

Answer 22

Priority 3

Question 23

Request from SES for assistance with storm/flood damage.

Answer 23

Priority 3

Question 24

Assistance at siege/civil disturbance/domestic situations on police request only.

Answer 24

Priority 3

Question 25

Incidents involving materials hazardous to the environment only.

Answer 25

Priority 3

Question 26

Calls to a premises for smoke inside or issuing (no flames) where notification has previously been given of fumigation, and the call time is within one hour either side of the time specified.

Answer 26

Priority 3

Question 27

Calls to a premises for smoke inside or issuing (no flames) where notification of testing intruder alarm involving smoke has previously been given, and it is within one hour either side of the time specified.

Answer 27

Priority 3

Question 28

Grass and scrub fire when weather is not conducive to fire spread.

Answer 28

Priority 3

Question 29

Road rescue calls where an ESO on scene at the incident confirm that all occupants are deceased.

Answer 29

Priority 3

Question 30

Requests for the assistance of either Shepparton or Echuca-Moama search and rescue units (other than road rescue).

Answer 30

Priority 3

Question 31

Viva Energy (Geelong refinery) inspection.

Answer 31

Priority 3

Question 32

Vehicle into structure events with no entrapment (CFA area only).

Answer 32

Priority 3