Printer troubleshooting

Question 1

Printer paper jam

Answer 1

Power cycle, check paper tray, rollers, paper type, fuser, and entire paper path

Question 2

Blank paper

Answer 2

Check toner cartridge and transfer corona wire

Question 3

Lines or smearing

Answer 3

Check drum, primary corona wire, and replace toner cartridge

Question 4

Toner not staying on paper

Answer 4

Check fusing assembly

Question 5

Garbage printout

Answer 5

Check driver

Question 6

Ghosted image

Answer 6

Check drum and toner cartridge

Question 7

No connectivity

Answer 7

Check power, network connection, whether printer is shared, proper IP address, and whether printer is set up as default in Windows