Printer Troubleshooting

Question 1

Laser Printer: Faded or faint prints

Answer 1

The user chose low density draft, toner cartridge

Question 2

Laser Printer: Blank pages

Answer 2

Application driver problem.
The toner cartridge was installed without the packing seals being removed.
Transfer roller damaged.

Question 3

White stripes

Answer 3

Toner poorly distributed.

Transfer roller dirty.

Question 4

Black Stripes

Answer 4

Primary charge roller dirty or damaged.
high voltage power supply malfunction.

print with a known good cartridge

Question 5

Speckling on output

Answer 5

Loose toner may be getting into the paper

clean inside of printer using toner vacuum

Question 6

Vertical or horizontal lines

Answer 6

dirty rollers, damaged photosensitive drum

Question 7

toner not fused to paper

Answer 7

Output that smudges easily means the fuser needs to be replaced.

Question 8

Double images

Answer 8

photosensitive drum not cleaned properly.

Question 9

Incorrect chroma display

Answer 9

make sure toner in the correct spot,

Question 10

color missing

Answer 10

replace cartridge

clean contacts between the printer and the cartridge