principles tools and techniques Flashcards

1
Q

is the capacity of a system, network or process to handle a growing amount of work, or its potential to be enlarged in order to accommodate that growth.

A

scalability

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2
Q

Seven Steps in Effective Decision-Making

A

Identify the Decision to be Made

Gather Relevant Information

Identify Alternatives

Weigh Evidence

Choose among Alternatives

Take Action

Review Decision and Consequences

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3
Q

Used to evaluate all the options of a decision

A

decision matrix

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4
Q

Used when weighing the plusses and minuses of the options.

A

t-chart

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5
Q

What is decision tree?

A

A graph or model that involves contemplating each option and the outcomes of each.

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6
Q

Used when multiple people are involved in making a decision.

A

multivoting

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7
Q

What is pareto analysis?

A

A technique used when a large number of decisions need to be made.

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8
Q

Used when weighing the financial ramifications of each possible alternative as a way to come to a final decision that makes the most sense from an economic perspective.

A

cost benefit

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9
Q

Used by business leaders to determine consumer preferences when
making decisions.

A

conjoint analysis

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10
Q

When a business is able to offer the same quality product as its competitors but at a lower price.

A

cost leadership

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11
Q

Low cost is only one of many possible factors that
may set aside a business from others.

A

differentiation

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12
Q

It allows the business to further distance itself from its competition by, in some sense maintaining a competitive
advantage it has gained.

A

defensive strategies

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13
Q

Seek strategic alliances with other businesses in related
industries or within the same industry.

A

alliances

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14
Q

Types of Business Competition

A

Performance Competition

Head to Head Competition

Controlling Supplies

Advertising

Distribution

Predatory Competition

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15
Q

Are individuals or businesses that provide goods and
services to vendors in return for the agreed upon
compensation.

A

supplier

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16
Q

Business creates its own plan to expand its economic growth.

17
Q

all parts contribute to the success or failure of the whole.

18
Q

must be dynamic able to thrive
through all economic conditions, in all markets, providing meaningful highly differentiated results to all of its customers.

A

sustainability

19
Q
  • is essential in business. Without continued growth, operations will stagnate.
20
Q

A business must manifest the
higher purpose upon which it
was seeded

21
Q

A business is the fruit of a
Higher Aim in the mind of the
person who conceived it.

22
Q

What is autonomy?

A

A business is not part of the owner’s life, but is, in fact, its
own entity.

23
Q

A small business creates a standard against which all
small businesses are measured as either successful, or not. All small businesses should aim to thrive beyond the standards that formerly existed.

24
Q

A business is an economic
entity, driving an economic
reality, creating an economic
certainty for the communities
in which it thrives.

A

profitability

25
what are the key principles?
Scalability purpose big ideas growth autonomy vision purpose sustainability profitability system
26
what are the methods of competitive advantage?
Cost leadership differentiation defensive strategies alliances
27
Individuals or companies who desires to possess or make use of products and services.
customers
28
Goods/services that can be used in place for another.
substitutes