Principles of Marketing (Test) Flashcards

1
Q

What are the core principles of marketing?

A

Customer satisfaction and value creation.
Relationship marketing to build loyalty.
The 4 Ps: Product, Price, Place, Promotion.

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2
Q

What is the purpose of the BCG Matrix and its categories?

A

Purpose: Evaluate product performance and resource allocation.

Categories:
Stars: High growth, high market share.
Cash Cows: Low growth, high market share.
Question Marks: High growth, low market share.
Dogs: Low growth, low market share.

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3
Q

Name the four strategies in Ansoff’s Grid.

A

Market Penetration: Increase market share with existing products.
Product Development: Introduce new products in existing markets.
Market Development: Enter new markets with existing products.
Diversification: Launch new products in new markets.

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4
Q

What does PESTLE stand for?

A

Political
Economic
Social
Technological
Legal
Environmental

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5
Q

What are the steps in the STP process?

A

Segment the market: Identify distinct groups.
Target a market: Choose segments to serve.
Position the product: Design to appeal to the chosen market.

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6
Q

What are the stages in the consumer decision-making process?

A

Problem Recognition
Information Search
Alternative Evaluation
Purchase Decision
Post-Purchase Behavior

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7
Q

What are the stages of the PLC?

A

Introduction: Build awareness and trial.
Growth: Expand market share.
Maturity: Defend market position.
Decline: Decide on product discontinuation or repositioning.

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8
Q

What are the five forces in Porter’s framework?

A

Threat of new entrants.
Bargaining power of suppliers.
Bargaining power of buyers.
Threat of substitutes.
Competitive rivalry.

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9
Q

How does CSR impact marketing decisions?

A

Enhances brand reputation and trust.
Aligns with customer values (e.g., sustainability).
Demonstrates ethical business practices.

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10
Q

What are the modes of entry for international markets?

A

Exporting
Franchising
Joint Ventures
Direct Investment

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11
Q

How does SWOT Analysis help in marketing?

A

Strengths: Internal capabilities.
Weaknesses: Internal limitations.
Opportunities: External trends to exploit.
Threats: External challenges to mitigate.

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12
Q

What are common pricing strategies?

A

Penetration Pricing: Low price to gain market share.
Skimming Pricing: High price for early adopters.
Competitive Pricing: Align with competitors.
Value-Based Pricing: Based on perceived value.

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13
Q

What are the stages in the new product development process?

A

Idea Generation
Screening
Concept Testing
Business Analysis
Product Development
Test Marketing
Commercialization

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14
Q

How do environmental and societal factors influence marketing?

A

Diversity: Inclusive marketing strategies.
Environmental Concerns: Sustainability-focused campaigns.
Ethical Practices: Transparent and responsible marketing.

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