Principles of Effective Delivery Flashcards

1
Q

What includes voice control, articulation, pronunciation, body control, and visual aids?

A

Physical Delivery

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2
Q

The delivery of oral communications may be considered under what two general categories?

A

Physical Delivery and Verbal Delivery

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3
Q

What are the several distinguishing characteristics of voice control? There are 4.

A

Pitch, volume, duration, and quality

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4
Q

What is the characteristic of sound as it relates to the musical scale?

A

Pitch

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5
Q

What certain conditions of pitch can cause communication to suffer?

A

When the voice is pitched too high, too low, or lacks variety and is monotonous

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6
Q

Speakers may be trouble if their volume is?

A

Too high, too low, lacking variety or monotomous

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7
Q

What refers to the length of time a sound lasts?

A

Duration

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8
Q

What are the two chief problems related to duration?

A

Overlengthen of vowels and eliminating or clipping of vowels

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9
Q

Overlengthiing your vowels will result in?

A

Drawl

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10
Q

Eliminating or clipping of vowels will result in?

A

Erratic or staccato speech patterns.

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11
Q

Quality of voice has the nickname what?

A

fingerprint

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12
Q

What characteristic distinguishes one person’s voice from another?

A

Quality of voice

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13
Q

What are the 3 common faults in a quality of voice?

A

Nasality, harshness, and denasality

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14
Q

What is the joining together of constants and vowels that go to make up words?

A

Articulation

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15
Q

What is the fitting together of sounds according to commonly accepted standards?

A

Pronounciation

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16
Q

What is the difference between articulation and pronounciation?

A

Articulation is the clarity or distinctness of utterance. Pronunciation has to do with the regional or dictionary standards.

17
Q

What are the 4 common articulation problems?

A

Substitution of one sound for another.
insertion of extra sounds
Omission of certain sounds
Misplacement of accent

18
Q

What is it referred to if a person could form all of the speech sounds in a word accurately without saying the word correctly?

A

Pronunciation

19
Q

Eye contact, facial expression, and body activity are all forms of what?

A

Body Language

20
Q

True or False A speaker should make every attempt to meet the eyes in the members of the audience to achieve a feeling of directness and all-inclusiveness.

A

True

21
Q

What form of body control is used to clarify and enliven oral communication?

A

Facial Expressions

22
Q

The use of head, torso, arms, legs, hands are forms of what?

A

Body activity

23
Q

What are the 4 ways visual aids may help with oral communcation?

A

Getting attention and interest
Clarification
Impressing memory
Increasing Poise

24
Q

The words someone uses, the phrasing by which they assemble them, and manner in which they are delivered, are elements of?

A

Verbal Delivery

25
Q

In choice of langauge the speaker must consider what 4 things?

A

Consider yourself
Nature of the setting
Characteristics of the audience
The ideas you wish to express

26
Q

What is one way to use appealing langauge?

A

Use language that appeals to your senses

example color, light, texture

27
Q

What does varied techinque do?

A

Helps to sustain interest and attention, while often clarifying meaning

28
Q

What are the 3 ways to develop a good style of delivery?

A

Control of delivery rate
rhythm
phrasing

29
Q

Being controlled by the number and duration of the silent spaces between words and phrases?

A

Rate

30
Q

The use of pauses and techniques of sound production act to generate what?

A

Rhythm of speech

31
Q

What are the 4 ways to respect the dignity of others?

A

Make the other person right at something
Avoid complaining or finding fault
Avoid arguments
Admit to personal mistakes

32
Q

What are the 3 ways to develop an honest interest in people?

A

Be an interested learner
Smile honest and often
Ask questions frequently to understand others

33
Q

What are the 4 principles affecting human relations?

A

Respect the dignity of others
Develop and honest interest in people
Recognize individual uniqueness and worth
Cooperate with the wants of others

34
Q

What are the 4 ways to recognize individual uniqueness and worth?

A

Get names right and use them often
Be appreciative and quick to give approval
Assume that people will behave in a good manner
Respect the rights and opinions of others