Principles of Effective Delivery

Question 1

What includes voice control, articulation, pronunciation, body control, and visual aids?

Answer 1

Physical Delivery

Question 2

The delivery of oral communications may be considered under what two general categories?

Answer 2

Physical Delivery and Verbal Delivery

Question 3

What are the several distinguishing characteristics of voice control? There are 4.

Answer 3

Pitch, volume, duration, and quality

Question 4

What is the characteristic of sound as it relates to the musical scale?

Answer 4

Pitch

Question 5

What certain conditions of pitch can cause communication to suffer?

Answer 5

When the voice is pitched too high, too low, or lacks variety and is monotonous

Question 6

Speakers may be trouble if their volume is?

Answer 6

Too high, too low, lacking variety or monotomous

Question 7

What refers to the length of time a sound lasts?

Answer 7

Duration

Question 8

What are the two chief problems related to duration?

Answer 8

Overlengthen of vowels and eliminating or clipping of vowels

Question 9

Overlengthiing your vowels will result in?

Answer 9

Drawl

Question 10

Eliminating or clipping of vowels will result in?

Answer 10

Erratic or staccato speech patterns.

Question 11

Quality of voice has the nickname what?

Answer 11

fingerprint

Question 12

What characteristic distinguishes one person’s voice from another?

Answer 12

Quality of voice

Question 13

What are the 3 common faults in a quality of voice?

Answer 13

Nasality, harshness, and denasality

Question 14

What is the joining together of constants and vowels that go to make up words?

Answer 14

Articulation

Question 15

What is the fitting together of sounds according to commonly accepted standards?

Answer 15

Pronounciation

Question 16

What is the difference between articulation and pronounciation?

Answer 16

Articulation is the clarity or distinctness of utterance. Pronunciation has to do with the regional or dictionary standards.

Question 17

What are the 4 common articulation problems?

Answer 17

Substitution of one sound for another.
insertion of extra sounds
Omission of certain sounds
Misplacement of accent

Question 18

What is it referred to if a person could form all of the speech sounds in a word accurately without saying the word correctly?

Answer 18

Pronunciation

Question 19

Eye contact, facial expression, and body activity are all forms of what?

Answer 19

Body Language

Question 20

True or False A speaker should make every attempt to meet the eyes in the members of the audience to achieve a feeling of directness and all-inclusiveness.

Answer 20

True

Question 21

What form of body control is used to clarify and enliven oral communication?

Answer 21

Facial Expressions

Question 22

The use of head, torso, arms, legs, hands are forms of what?

Answer 22

Body activity

Question 23

What are the 4 ways visual aids may help with oral communcation?

Answer 23

Getting attention and interest
Clarification
Impressing memory
Increasing Poise

Question 24

The words someone uses, the phrasing by which they assemble them, and manner in which they are delivered, are elements of?

Answer 24

Verbal Delivery

Question 25

In choice of langauge the speaker must consider what 4 things?

Answer 25

Consider yourself Nature of the setting Characteristics of the audience The ideas you wish to express

Question 26

What is one way to use appealing langauge?

Answer 26

Use language that appeals to your senses example color, light, texture

Question 27

What does varied techinque do?

Answer 27

Helps to sustain interest and attention, while often clarifying meaning

Question 28

What are the 3 ways to develop a good style of delivery?

Answer 28

Control of delivery rate rhythm phrasing

Question 29

Being controlled by the number and duration of the silent spaces between words and phrases?

Answer 29

Rate

Question 30

The use of pauses and techniques of sound production act to generate what?

Answer 30

Rhythm of speech

Question 31

What are the 4 ways to respect the dignity of others?

Answer 31

Make the other person right at something Avoid complaining or finding fault Avoid arguments Admit to personal mistakes

Question 32

What are the 3 ways to develop an honest interest in people?

Answer 32

Be an interested learner Smile honest and often Ask questions frequently to understand others

Question 33

What are the 4 principles affecting human relations?

Answer 33

Respect the dignity of others Develop and honest interest in people Recognize individual uniqueness and worth Cooperate with the wants of others

Question 34

What are the 4 ways to recognize individual uniqueness and worth?

Answer 34

Get names right and use them often Be appreciative and quick to give approval Assume that people will behave in a good manner Respect the rights and opinions of others