Principles of effective communication Flashcards
1
Q
Make the words clear
A
Clarity
2
Q
Giving examples and being exact with the message being conveyed
A
Concreteness
3
Q
Use of politeness
A
Courtesy
4
Q
Accuracy
A
Correctness
5
Q
Looking into the audience
A
Consideration
6
Q
Play of words
A
Creativity
7
Q
Not too long, not too short
A
Conciseness
8
Q
Race, background, diversity
A
Cultural Sensitivity
9
Q
Use of rhetorics
A
Captivating
