Principles Of Communication Flashcards
1
Q
Clarity
A
The purpose of communication should be clear to the communicator
2
Q
Completeness
A
It should convey all the required facts and information, it is cost saving
3
Q
Conciseness
A
Wordiness , to convey in least possible words
4
Q
Consideration/ coherence
A
The sender must think and look from the receiver angle
5
Q
Concreteness
A
Being particular and clear rather than fuzzy and jumble
6
Q
Correctness
A
Correct language, no grammatical errors
7
Q
Courtesy
A
Means friendly and helpful behaviour , use of magical words like please
8
Q
Concreteness supports -
A
Facts and figure , to the point information
