Principles

Question 1

Name Schneidermans 8 golden rules

Answer 1

1. Strive for consistency
2. Enable frequent users to use shortcuts
3. Offer informative feedback
4. Design dialogs to yield closure
5. Offer error prevention and simple error handling
6. Permit easy reversal of actions
7. Support internal locus of control.
8. Reduce short-term memory load.

Question 2

Name Norman’s 7 principles

Answer 2

1. Use both knowledge in the world and knowledge in the n the head
2. Simplify structure of tasks
3. Make things visible
4. Get the mapping right
5. Exploit the power of constraints, both natural and artificial
6. Design for error
7. When all else fails, standardise

Question 3

Name Nielsen’s usability heuristics

Answer 3

1. Visibility of system status
2. Match between systems and real world (eg recycle bin)
3. User control and freedom (eg undo button)
4. Consistency and standards (eg magnifier glass for search)
5. Error prevention
6. Recognition rather than recall (Suggestions in dropdown)
7. Flexibility and efficiency of use (Clear UI, but shortcuts for experts)
8. Aesthetic and minimal design
9. Help users recognise, diagnose, and recover from errors
10. Help and documentation (Last resort)

Question 4

How do you achieve user centered design?

Answer 4

User research
Usability testing
Participatory design

Question 5

Name the steps of the Human Action Cycle

Answer 5

Form a goal
Intention to act
Planning to act
Execution of action
Feedback
Interpret feedback
Evaluate outcome
Repeat