Principles Flashcards
Principle 1
3 C’s
Dont criticize, condemn or complain.
Principle 2
Zoo - Gorilla tirando flores
Give honest and sincere appreciation
Principle 3
Tree - Manzana del deseo
Arouse in the other person and eager want.
Principle 4
Door - Carta banco Interes del 10% debajo de puerta
Become genuinely interested in other people.
Principle 5
Hive - Winnie pooh Bee hive
Smile
Principle 6
Sick - enfermo susurrandole nombre en su oido
Remember that a person’s name is to that person the sweetest and most important sound in any language.
Principle 7
Heaven - many earbuds on the stairs to heaven
Be a good listener. Encourage others to talk about themselves.
Principle 8
Ocho - Colocho hablando de interes
Talk in terms of the other person’s interest.
Principle 9
Wine - Regalando botella de vino con etiqueta “You’re important”. Nuevecito.
Make the other person feel important - and do it sincerely.
Principle 10
Juez - Parado enfrente de un juez
The only way to get the best of an argument is to avoid it.
Principle 11
Bronce - Podium mostrando RESPETO al ganador bronce
Show respect for the other person’s opinion. Never say, “you’re wrong”.
Principle 12
Reconoce - … si esta equivocado
If you’re wrong, admit it quickly and emphatically.
Principle 13
Mara 13 - Enfrente de marero - amigable
Begin in a friendly matter.
Principle 14
K torce - oK oK
Get the other person saying yes, yes.
Principle 15
Quinceanera con microfono todo el tiempo
Let the other person do a great deal of the talking.