Principle Questions Flashcards by Matt Eagle

A time you used customer feedback to drive improvement

Panda Entitlement
Or
Pivotal Keokuk Will Serve Letters

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Most Difficult Customer Interaction

TP 106th Site Striping Plan

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A time where you had to balance the needs of the customer with the business

TP 106th Site Striping Plan

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A time you took on something significant outside your responsibility

TP 106th Entitlement Process
Or
Lakota Group Comprehensive Plan

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A time you made a decision to sacrifice short term gain for long term goal

Lakota Group Comprehensive Plan

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A time you saw a peer struggling and stepped in to help

Gabby Planning Commission Notes

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The most innovative thing you’ve done and why it’s innovative

Solar Stormwater Management

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A time where you solved a complex problem with a simple solution

Solar Stormwater Management

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A creative solution you had that ended up being difficult to implement

Auto desk Design Review Compare
With me re-plotting added

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A time you made a difficult decision that you knew was right

Pivotal Lincoln Watermain

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A time you made a decision without data

Commercial Retail Harwood Heights IDOT Permit

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A time you made a bad decision and how you learned from it

Pivotal Mt Prospect Lift Station

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How you help your team members develop their career

Brag Sheet

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A time you used feedback to leverage the strength of someone

Project and Staff Engineer Development Matrix

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A time you were unsatisfied with the Status Quo. How did you change it?

DWM Water Expediting

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Describe the most significant improvement project you’ve had

Chicago DWM Water Expediting

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How do you seek feedback on performance?

Job Description Brag Sheet

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A time of a radical approach to solve a big problem

TP 106th Slag

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A time you took a big risk and it failed

Cedar Rapids FedEx Online Detention

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A time where you took a calculated risk when speed was crucial

Heinen’s Naperville Permit Split
Or
Maplecrest GIS Survey

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A time you made an important decision without consulting your manager

Alton IL Floodplain Proposal

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A time you were able to remove a serious roadblock preventing progress

Heinen’s Detention Permit Split

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A time you realized you needed a deeper level of subject matter expertise

TP 106th Shoreline Design

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A time you took work outside your comfort area and found it rewarding

Pivotal Keokuk WaterGEMs
Or TP Entitlements
Or Gretna Comp Plan

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A time you took a big risk at it failed

FedEx Cedar Rapids Online Detention

The coolest thing you learned on your own that helped you be better at your job

Using sheet compare in Design Review

A time you significantly contributed to improving morale and productivity of your team

Jack W Firing

Three things you are working on to improve overall effectiveness

ELP Program

A time you received tough critical feedback

Stormwater Resiliency Selling

A time you were trying to understand a problem on your team and had to go down several layers

TP 106th Shoreline Improvement Water Levels

A time you linked two or more problems together and identified an underlying issue

Sheet set lunch and learn

A specific measure you used to identify a need for change in your department

Sheet by sheet lunch and learn

A time you strongly disagreed with your manager

Cedar Rapids Online Detention

A time you took an unpopular stance at a meeting with your peers/leaders

Young Staff at BD events

A time you took an unpopular stance at a meeting with your peers/leaders

Young Staff at BD events

A time you decided to go along with a group decision even though you disagreed

Cedar Rapids FedEx online detention

A time you submitted a good idea to your manager and he/she did not take action

Younger staff at BD Events

A time you were driving towards a goal and realized more than half way through that it may not be the best goal

Scannell Tinley Park Stormwater

A goal you set that took a long time to achieve

Professional Engineering License

A time you delivered a project under a tight deadline

LAC Lake Villa and Pivotal Algonquin Or Scannell Tinley Park

A time you delivered a project under a tight deadline

LAC Lake Villa and Pivotal Algonquin

Tell me about a time where you sought out perspectives other than your own to make a product/service/project better?

TP 106th Shoreline Improvements

Tell me about a time when you had to analyze facts quickly, define key issues, and respond immediately to a situation. What was the outcome?

Tinley Park Stormwater

Give me an example of a time you used customer feedback to drive improvement or innovation. What was the situation and what action did you take?

Panda Express Entitlement Lead

Tell me about a time you wouldn't compromise on achieving a great outcome when others felt something was good enough. What was the situation?

Rolling Meadows Wedding Venue

Who was your most difficult Customer?

TP 106th Site Striping

Tell me about a time when you didn’t meet customer expectations. What happened, how did you deal with the situation?

Panda Express Entitlements

How do you go about prioritizing customers needs when you are dealing with a large number of customers?

Do everything I can - LAC and Pivotal Double IHDA Add if there’s absolutely no way to get the resources then be honest and firm with the timelines.

Tell me about a time you took on a task that was beyond your job responsibilities.

TP 106th Entitlements

Tell me about a time where you had to work on a task with unclear responsibilities.

Gretna Comp Plan

Tell me about a time when you showed initiative on a challenging project.

TP 106th Entitlements Or Gretna Comprehensive Plan

Describe a time when you found a simple solution to a complex problem

Solar Stormwater

Tell me about a time you invented something.

Solar Stormwater

Tell me about a time you tried to simplify a process but failed. What would you have done differently.

Design Review DWF Compare

Tell me about a time you effectively used judgement to solve a problem.

Commercial Retail Harwood Heights IDOT Permit

Tell me about a time when you had to work with insufficient information or incomplete information.

Commercial Retail Harwood Heights IDOT Permit

Tell me about a time when you were wrong.

Mt. Prospect Lift Station

Tell me about an important lesson you learned over the past year.

Pivotal Keokuk WaterGEMs

Tell me about a situation or experience you went through that changed your way of thinking.

Pivotal Keokuk WaterGEMs

Tell me about a time you made a smarter decision with the help of your curiosity.

Clarius Inverted Siphon

Tell me about a time you mentored someone.

Intern Sarah

Tell me about a time you made a bad hire. When did you figure it out, what did you do?

Evan Owen’s, wing it

What qualities do you look for in potential candidates when making hiring decisions.

Intern Sarah

Tell me about a time when you were dissatisfied with the quality of a project at work. What did you do to improve it?

Chicago DWM Permitting Or ELP PM Playbook

Tell me about a time when you motivated others to go above and beyond.

ELP PM Playbook

Describe a situation when you couldn't meet your standards and expectations on a task.

Pivotal late submission

Tell me about your most significant professional achievement.

TP 106th Slag

Tell me about a time when you had to make a bold and challenging decision.

Cedar Rapids Online Detention and Stream Relocation

Tell me about a time when your vision led to a great impact.

TP 106th Slag

Provide an example of when you took a calculated risk

Heinen’s Demo Permit Or Maplecrest County Topo

Describe a situation when you took the initiative to correct a problem or a mistake rather than waiting for someone else to do it.

Tinley Park Stormwater Correction

Tell me about a time when you required some information from somebody else, but they weren't responsive. What did you do?

Alton Proposal FEMA Levee

Describe a time when you had to rely on yourself to complete a task.

CTA Blue Line Basemaps

Tell me about a time when you had to be frugal.

CTA Blue Line Survey

Tell me about a time when you had to rely on yourself to complete a project.

CTA Blue Line Basemap

Describe a time when you had to speak up in a difficult or uncomfortable environment

Jack W Firing

What would you do to gain the trust of your team?

Jack W Firing

Tell me about a time when you had to tell a harsh truth to someone

Jack W Firing

Tell me about the most complicated problem you've had to deal with.

TP Shoreline Improvements

Give me an example when you utilized in depth data to develop a solution

TP 106th Shoreline

Tell me about something you learned in this role

Keokuk WaterGEMs