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AWS Leadership Principles > Principle Questions > Flashcards

Principle Questions Flashcards

1
Q

A time you used customer feedback to drive improvement

A

Panda Entitlement
Or
Pivotal Keokuk Will Serve Letters

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2
Q

Most Difficult Customer Interaction

A

TP 106th Site Striping Plan

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3
Q

A time where you had to balance the needs of the customer with the business

A

TP 106th Site Striping Plan

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4
Q

A time you took on something significant outside your responsibility

A

TP 106th Entitlement Process
Or
Lakota Group Comprehensive Plan

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5
Q

A time you made a decision to sacrifice short term gain for long term goal

A

Lakota Group Comprehensive Plan

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6
Q

A time you saw a peer struggling and stepped in to help

A

Gabby Planning Commission Notes

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7
Q

The most innovative thing you’ve done and why it’s innovative

A

Solar Stormwater Management

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8
Q

A time where you solved a complex problem with a simple solution

A

Solar Stormwater Management

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9
Q

A creative solution you had that ended up being difficult to implement

A

Auto desk Design Review Compare
With me re-plotting added

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10
Q

A time you made a difficult decision that you knew was right

A

Pivotal Lincoln Watermain

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11
Q

A time you made a decision without data

A

Commercial Retail Harwood Heights IDOT Permit

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12
Q

A time you made a bad decision and how you learned from it

A

Pivotal Mt Prospect Lift Station

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13
Q

How you help your team members develop their career

A

Brag Sheet

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14
Q

A time you used feedback to leverage the strength of someone

A

Project and Staff Engineer Development Matrix

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15
Q

A time you were unsatisfied with the Status Quo. How did you change it?

A

DWM Water Expediting

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16
Q

Describe the most significant improvement project you’ve had

A

Chicago DWM Water Expediting

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17
Q

How do you seek feedback on performance?

A

Job Description Brag Sheet

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18
Q

A time of a radical approach to solve a big problem

A

TP 106th Slag

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19
Q

A time you took a big risk and it failed

A

Cedar Rapids FedEx Online Detention

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20
Q

A time where you took a calculated risk when speed was crucial

A

Heinen’s Naperville Permit Split
Or
Maplecrest GIS Survey

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21
Q

A time you made an important decision without consulting your manager

A

Alton IL Floodplain Proposal

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22
Q

A time you were able to remove a serious roadblock preventing progress

A

Heinen’s Detention Permit Split

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23
Q

A time you realized you needed a deeper level of subject matter expertise

A

TP 106th Shoreline Design

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24
Q

A time you took work outside your comfort area and found it rewarding

A

Pivotal Keokuk WaterGEMs
Or TP Entitlements
Or Gretna Comp Plan

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25
Q

A time you took a big risk at it failed

A

FedEx Cedar Rapids Online Detention

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26
Q

The coolest thing you learned on your own that helped you be better at your job

A

Using sheet compare in Design Review

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27
Q

A time you significantly contributed to improving morale and productivity of your team

A

Jack W Firing

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28
Q

Three things you are working on to improve overall effectiveness

A

ELP Program

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29
Q

A time you received tough critical feedback

A

Stormwater Resiliency Selling

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30
Q

A time you were trying to understand a problem on your team and had to go down several layers

A

TP 106th Shoreline Improvement Water Levels

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31
Q

A time you linked two or more problems together and identified an underlying issue

A

Sheet set lunch and learn

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32
Q

A specific measure you used to identify a need for change in your department

A

Sheet by sheet lunch and learn

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33
Q

A time you strongly disagreed with your manager

A

Cedar Rapids Online Detention

34
Q

A time you took an unpopular stance at a meeting with your peers/leaders

A

Young Staff at BD events

35
Q

A time you took an unpopular stance at a meeting with your peers/leaders

A

Young Staff at BD events

36
Q

A time you decided to go along with a group decision even though you disagreed

A

Cedar Rapids FedEx online detention

37
Q

A time you submitted a good idea to your manager and he/she did not take action

A

Younger staff at BD Events

38
Q

A time you were driving towards a goal and realized more than half way through that it may not be the best goal

A

Scannell Tinley Park Stormwater

39
Q

A goal you set that took a long time to achieve

A

Professional Engineering License

40
Q

A time you delivered a project under a tight deadline

A

LAC Lake Villa and Pivotal Algonquin
Or
Scannell Tinley Park

41
Q

A time you delivered a project under a tight deadline

A

LAC Lake Villa and Pivotal Algonquin

42
Q

Tell me about a time where you sought out perspectives other than your own to make a product/service/project better?

A

TP 106th Shoreline Improvements

43
Q

Tell me about a time when you had to analyze facts quickly, define key issues, and respond immediately to a situation.
What was the outcome?

A

Tinley Park Stormwater

44
Q

Give me an example of a time you used customer feedback to drive improvement or innovation.
What was the situation and what action did you take?

A

Panda Express Entitlement Lead

45
Q

Tell me about a time you wouldn’t compromise on achieving a great outcome when others felt something was good enough.
What was the situation?

A

Rolling Meadows Wedding Venue

46
Q

Who was your most difficult Customer?

A

TP 106th Site Striping

47
Q

Tell me about a time when you didn’t meet customer expectations. What happened, how did you deal with the situation?

A

Panda Express Entitlements

48
Q

How do you go about prioritizing customers needs when you are dealing with a large number of customers?

A

Do everything I can - LAC and Pivotal Double IHDA

Add if there’s absolutely no way to get the resources then be honest and firm with the timelines.

49
Q

Tell me about a time you took on a task that was beyond your job responsibilities.

A

TP 106th Entitlements

50
Q

Tell me about a time where you had to work on a task with unclear responsibilities.

A

Gretna Comp Plan

51
Q

Tell me about a time when you showed initiative on a challenging project.

A

TP 106th Entitlements
Or
Gretna Comprehensive Plan

52
Q

Describe a time when you found a simple solution to a complex problem

A

Solar Stormwater

53
Q

Tell me about a time you invented something.

A

Solar Stormwater

54
Q

Tell me about a time you tried to simplify a process but failed. What would you have done differently.

A

Design Review DWF Compare

55
Q

Tell me about a time you effectively used judgement to solve a problem.

A

Commercial Retail Harwood Heights IDOT Permit

56
Q

Tell me about a time when you had to work with insufficient information or incomplete information.

A

Commercial Retail Harwood Heights IDOT Permit

57
Q

Tell me about a time when you were wrong.

A

Mt. Prospect Lift Station

58
Q

Tell me about an important lesson you learned over the past year.

A

Pivotal Keokuk WaterGEMs

59
Q

Tell me about a situation or experience you went through that changed your way of thinking.

A

Pivotal Keokuk WaterGEMs

60
Q

Tell me about a time you made a smarter decision with the help of your curiosity.

A

Clarius Inverted Siphon

61
Q

Tell me about a time you mentored someone.

A

Intern Sarah

62
Q

Tell me about a time you made a bad hire. When did you figure it out, what did you do?

A

Evan Owen’s, wing it

63
Q

What qualities do you look for in potential candidates when making hiring decisions.

A

Intern Sarah

64
Q

Tell me about a time when you were dissatisfied with the quality of a project at work. What did you do to improve it?

A

Chicago DWM Permitting
Or
ELP PM Playbook

65
Q

Tell me about a time when you motivated others to go above and beyond.

A

ELP PM Playbook

66
Q

Describe a situation when you couldn’t meet your standards and expectations on a task.

A

Pivotal late submission

67
Q

Tell me about your most significant professional achievement.

A

TP 106th Slag

68
Q

Tell me about a time when you had to make a bold and challenging decision.

A

Cedar Rapids Online Detention and Stream Relocation

69
Q

Tell me about a time when your vision led to a great impact.

A

TP 106th Slag

70
Q

Provide an example of when you took a calculated risk

A

Heinen’s Demo Permit
Or
Maplecrest County Topo

71
Q

Describe a situation when you took the initiative to correct a problem or a mistake rather than waiting for someone else to do it.

A

Tinley Park Stormwater Correction

72
Q

Tell me about a time when you required some information from somebody else, but they weren’t responsive. What did you do?

A

Alton Proposal FEMA Levee

73
Q

Describe a time when you had to rely on yourself to complete a task.

A

CTA Blue Line Basemaps

74
Q

Tell me about a time when you had to be frugal.

A

CTA Blue Line Survey

75
Q

Tell me about a time when you had to rely on yourself to complete a project.

A

CTA Blue Line Basemap

76
Q

Describe a time when you had to speak up in a difficult or uncomfortable environment

A

Jack W Firing

77
Q

What would you do to gain the trust of your team?

A

Jack W Firing

78
Q

Tell me about a time when you had to tell a harsh truth to someone

A

Jack W Firing

79
Q

Tell me about the most complicated problem you’ve had to deal with.

A

TP Shoreline Improvements

80
Q

Give me an example when you utilized in depth data to develop a solution

A

TP 106th Shoreline

81
Q

Tell me about something you learned in this role

A

Keokuk WaterGEMs

AWS Leadership Principles (2 decks)

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