Pricing, Billing, and Governance Flashcards

1
Q

A company is considering migrating its applications to AWS. Which costs should the company consider when comparing its on-premises total cost of ownership (TCO) to the TCO when running on AWS?

A

Data center cooling, power, and space requirements: The company should consider how much it costs to power its data center.

Software license costs: The company should consider the number of licenses and the cost of the licenses.

Hardware and infrastructure: The company should consider the cost of the hardware, like physical servers.

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2
Q

How can a customer with the Enterprise Support plan get help with billing and account questions?

A

Use the AWS Support API to programmatically open a case with AWS Support: Customers on the Enterprise Support plan have access to the AWS Support API to create, manage, and close support cases.

Contact the Support Concierge team: The Concierge agent is the primary point of contact for billing or account inquiries.

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