Preventing And Managing Medication Errors Flashcards

1
Q

_______ is a medication reaction in which everything was done right and there was nothing wrong in the process (no gap), but there was an unexpected reaction.

A

Adverse Drug Reaction (ADR)

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2
Q

_________ is the sum of ADRs + medication variance/errors. It refers to any drug-induced adverse outcome, whether it is a result of an error or not.

A

Adverse Drug Event (ADE)

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3
Q

________ is an error that does not reach the patient (mistake most likely caught by another practitioner), but is still important to learn from.

A

Near Miss

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4
Q

True or False: more medication errors occur in the hospital setting than in the outpatient community setting.

A

False. More medication errors occur in outpatient setting than in inpatient setting.

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5
Q

Studies funded by congress discovered that 17-30% of patients have experienced at least one serious event. Of these events, the largest portion were attributed to ______.

A

Adverse Drug Events (ADEs)

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6
Q

______ is an event that happens as a result of medication use that is harmful and preventable. So there is a normal process that occurs, but something in the process went wrong. So there is a gap in the defined process.

A

Medication variance/error

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7
Q

True or False: serious medication errors increase hospital length of stay and hospital costs

A

True

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8
Q

Preventable ADEs account for _% of national health expenditures in 1996

A

4%

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9
Q

True or False: errors are rarely due to “faulty people”

A

True

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10
Q

It is important to create a _________ to show professionals that they will not be penalized for coming forward and reporting an error. It is a key component to a successful medication safety program.

A

Just culture/ non-punitive environment

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11
Q

What are the 2 types of medication errors?

A
  1. System/process errors (ones that are inherent to system error)
  2. Human errors
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12
Q

What are the 6 steps in the medication use process?

A
  1. Procuring
  2. Prescribing
  3. Transcribing
  4. Dispensing
  5. Administering
  6. Monitoring
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13
Q

Of the 6 steps in the medication use process, which step is the top source of medication errors?

A

Prescribing

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14
Q

Of the 6 steps in the medication use process, list the top 2 steps that are the sources of medication errors?

A
  1. Prescribing

2. Administration

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15
Q

Which type of error decreased and became almost non existent following the implementation of EMR?

A

Transcribing errors

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16
Q

True or False: when re-designing medication related processes, out attempts to “fix” one aspect can sometimes lead to unexpected/undesirable consequences in other areas.

A

True

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17
Q

Looking specifically at prescribing errors, the following 3 types of prescription errors decreased with the implementation of EMR.

A

Dose, rate, and route of administration

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18
Q

The goal of the pharmacy and pharmacist is to be reactive and _______ to build a safer medication use system.

A

Proactive

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19
Q

Name two examples that were used in the PowerPoint that taught us to be reactive and proactive.

A
  1. Bio-contamination of insulin pens

2. Fungal meningitis outbreak

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20
Q

What does FMEA stand for?

A

Failure Modes Effect Analysis

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21
Q

________ is a medication safety tool that allows you to talk through the process to identify what possible problems exist and what’re the consequences if a failure occurred and how frequently does this occur. From there, you rank the problems based on severity and frequency of the potential risk.

A

Failure Modes Effect Analysis (FMEA)

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22
Q

Explain the step by step approach to improve medication safety that FMEA employs.

A
  1. Systemically identify all possible failure points
  2. Study the consequences of those failure points
  3. Prioritize failures based on:
    - how serious their consequences are
    - how frequently they may occur
    - how easily they can be detected
  4. Take actions to eliminate or reduce failures, starting with the highest-priority ones.
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23
Q

List some key elements of a SAFER medication use system.

A
  • communication
  • drug labeling, packaging, and nomenclature
  • drug storage , stock, and distribution
  • device acquisition, use, and monitoring
  • environmental factors
  • staff education and competency
  • patient education
  • quality processes
24
Q

True or False: methods of communicating drug orders and other drug information are standardized and automated to minimize the risk for error.

A

True

25
Q

Methods of communicating drug orders and other drug information are standardized and _______.

A

Automated

26
Q

Methods of communicating drug orders and other drug information are _______ and automated.

A

Standardized

27
Q

True or False: prescribing by volume is recommended.

A

FALSE: you should never prescribe by volumes because say a product comes in 10mg/mL and another comes in 20mg/mL, so prescribing a 10 mL vial can be confusing because it can have a 100 mg concentration or a 200 mg concentration.

28
Q

If a verbal order is absolutely needed, you should demand a ______ to ensure the information you heard is correct.

A

“Read back”

29
Q

True or False: it is okay to use abbreviated drug names on a medication order.

A

FALSE: never use abbreviated drug names on orders

30
Q

True or False: it is okay to use generic drug names on a medication order.

A

True

31
Q

True or False: it is okay to use brand names of drugs on a medication order.

A

True

32
Q

True or False: it is important to use standard units (mEq, mg, mOsmol) on a medication order.

A

True

33
Q

True or False: it is important to use a trailing 0 on a medication order.

A

FALSE: never use trailing 0, always use leading zero.

34
Q

True or False: it is okay to prescribe an entire course dose to be given over a range of dates (ex “4 g/m2 x 4 days) on a medication order.

A

FALSE: for the example above, it is unclear whether 4g/m2 is intended for 4 days or if the total dose of 4g/m2 should be given 1 g/m2/day

35
Q

You should avoid easy to misinterpret abbreviations on standardized communication of medication orders. List 4 abbreviations to avoid.

A
  1. Avoid “u”, use “unit”
  2. Avoid “q.d.”, use “daily”
  3. Avoid “MS”, use “morphine”
  4. Avoid “q.o.d.”, use “q 48 hr” or “every other day”
  5. Avoid abbreviated medication names (HCTZ for hydrochlorothiazide or HCT for hydrocortisone)
36
Q

_______ medications are medications where if an error were to occur, it would be much more traumatic to the patient than with other medications.

A

High alert medications

37
Q

True or False: high alert medications should not be stored directly in patient care areas.

A

True

38
Q

This type of lettering is used with look-a-like/sound-a-like drugs, where the portion of the medication name that is different is capitalized.

A

Tallman Lettering

39
Q

True or False: patients should not be included in their care, it should be left up to the professionals.

A

FALSE: patient education is key to avert medication errors.

40
Q

What are the 2 types of reporting process for medication errors?

A
  1. Internal reporting - hospitals, community pharmacies

2. External reporting - FDA via MedWatch

41
Q

This is a program that is used by the FDA for mediation error reporting.

A

MedWatch

42
Q

There are 6 national organizations that provide guidelines and promote medication safety. List 2 of the 6 organizations.

A
  • The Joint Commission (TJC)
  • USP 797 Sterile Preparations
  • Centers for Disease Control (CDC)
  • Institute for Safe Medication Practices (ISMP)
  • Blue Cross Blue Shield Safety Initiatives
  • National Quality Forum
43
Q

There are 7 universal safety goals put out by the Joint Commission. They are:

  1. _________________
  2. Improve staff communication
  3. Use medications safely
  4. Use alarms safely
  5. Reduce the risk of health care-associated infections
  6. Identify patient safety risks
  7. Prevent mistakes in surgery
A

Identify patients correctly

44
Q

There are 7 universal safety goals put out by the Joint Commission. They are:

  1. Identify patients correctly
  2. ____________
  3. Use medications safely
  4. Use alarms safely
  5. Reduce the risk of health care-associated infections
  6. Identify patient safety risks
  7. Prevent mistakes in surgery
A

Improve staff communication

45
Q

There are 7 universal safety goals put out by the Joint Commission. They are:

  1. Identify patients correctly
  2. Improve staff communication
  3. _________________
  4. Use alarms safely
  5. Reduce the risk of health care-associated infections
  6. Identify patient safety risks
  7. Prevent mistakes in surgery
A

Use medications safely

46
Q

There are 7 universal safety goals put out by the Joint Commission. They are:

  1. Identify patients correctly
  2. Improve staff communication
  3. Use medications safely
  4. ___________________
  5. Reduce the risk of health care-associated infections
  6. Identify patient safety risks
  7. Prevent mistakes in surgery
A

Use alarms safely

47
Q

There are 7 universal safety goals put out by the Joint Commission. They are:

  1. Identify patients correctly
  2. Improve staff communication
  3. Use medications safely
  4. Use alarms safely
  5. Reduce the risk of ____________________
  6. Identify patient safety risks
  7. Prevent mistakes in surgery
A

Health care associated infections

48
Q

There are 7 universal safety goals put out by the Joint Commission. They are:

  1. Identify patients correctly
  2. Improve staff communication
  3. Use medications safely
  4. Use alarms safely
  5. Reduce the risk of health care-associated infections
  6. Identify _________ risks
  7. Prevent mistakes in surgery
A

Patient safety risks

49
Q

There are 7 universal safety goals put out by the Joint Commission. They are:

  1. Identify patients correctly
  2. Improve staff communication
  3. Use medications safely
  4. Use alarms safely
  5. Reduce the risk of health care-associated infections
  6. Identify patient safety risks
  7. Prevent mistakes in ________
A

Surgery

50
Q

What do we know about medication errors? They are:

  • _______
  • costly
  • deadly
  • more frequent than you think
  • often preventable
A

Common

51
Q

What do we know about medication errors? They are:

  • common
  • ________
  • deadly
  • more frequent than you think
  • often preventable
A

Costly

52
Q

What do we know about medication errors? They are:

  • common
  • costly
  • _______
  • more frequent than you think
  • often preventable
A

Deadly

53
Q

What do we know about medication errors? They are:

  • common
  • costly
  • deadly
  • more _______ than you think
  • often preventable
A

Frequent

54
Q

What do we know about medication errors? They are:

  • common
  • costly
  • deadly
  • more frequent than you think
  • often __________
A

Preventable

55
Q

True or False: near misses don’t have to be reported.

A

False: all errors and near misses should be reported.