Preparing fo Change Flashcards
When defining scope what are the triple constraints related to it?
Time
Cost
Quality
What is the goal of portfolio management?
To balance change initiatives and BAU while optimising return on investment
What are the primary focuses for projects/programmes?
Outputs
Outcomes
Benefits
What are the three main benefits of a PMO?
Deployment Support
Process Improvement
Resource Flexibility
What are the three ways that PMOs are organised?
Embedded PMO
Central PMO
Hub & Smoke PMO
Describe an embedded PMO
Where the majority of functions are delivered under the control of the project/programme/portfolio manager, and organisation wide elements like processes defined at a higher level.
Describe a central PMO
Where the majority of functions sit outside of the teams providing a service to multiple projects. Effective for a portfolio of small projects.
What are the the main questions at a decision gate?
What has been achieved?
What is required for the next stage?
What are the key decisions to be made?
Is the business case still viable e.g Can benefits be achieved within risk/cost tolerance?
Name the 6 stages of information management
Collection
Storage
Curation
Dissemination
Archiving
Destruction
What is the purpose of assurance?
To ensure that governance, processes and controls are planned and fit for purpose
What are four methods of increasing knowledge management
Peer assists/reviews
Facilitated problem solving workshops
Idea generation sessions
Communities of practive
What are the three factors that distinguish a community of practice?
Domain - A focus on specific knowledge
Community - Regular interaction
Practice - Shared experiences, languages, stories
What does CMM stand for?
Capability Maturity Model
What are the 7 stages of the CMM?
Initial - Ad hoc
Repeatable - Written down, sometimes followed
Defined - Documented, consistently followed
Managed - Info collected to improve processes
Optimised - Processes are continually optimised
What is one way of determining if a project should continue?
The use of decision gates