Prepare Flashcards
project governance
management framework for project roles, responsibilities, accountability, org setup
steering committee: project control, resource matching, conflict mngmtn, cost and budget, approval of results
customer key users during implementation: learn system, complete implementation, training
customer key users after go live: incident mgmt, task assign, user auth, manage jobs
project team roles
project lead: owns and drives
business process expert: drive decisions and perform testing, perform and confirm configs
sys admin: contact for SAP, tenants, service center
config expert: fit to standard analysis, resoloves bp issues
sys architect: overal design, consistency across systems
integration implementation expert: interfaces, cross system testing
data migration expert: move data from legacy sys to cloud
testing expert
dev
output management and fors expert
education expert
customer engatgemetn
stakeholders
stakeholder identification, analysis, change impact analysis, execution, monitoring
transition scenarios
new implementation
selective data transition: specific company codes, timeslices, modules, data replatforming (some process redesign and resuse of processes that still fit)
system conversion: harmonize data, technical confersion from ECC to keep business processes the same
support from data managemne tand landscape trasf team
2 tiered ERP
- instant value, continuous innovation, lower TCO, reliable and safe
- tier 1 = fully functinal ERP, tier 2 = lighter, simpler, cheaper, flexibile for smaller needs
- corporate requirements: complex global env, custom scenarios, stable, custom apps
- subsidiary requirements: simple, fast, agile to change, scales, integrate to corp
system landscape
use: cloud app lifecycyl mgmt portal
- discovery experience trial sys
- cloud platform identitgy auth service: set up initial users in SQP systems
- Starter system: uses sample data from discover phase, expires 30 days after P sys , used for enablement of project team on sap standard processes
- Quality sys: complete bp config in central bus config app and deploy to q sys, build and test extensions, used for continued dev after golive, set up integration and data migration
- Prod sys: some config and end users run after golive, bus proc config deployed here in realize, where business will transact, plan, and run s/4 hana cloud
- test tenant: no transport path to Q/P
central business config app
- replacing mange your business app
- config, transport init, sys provisioning, activate bps, integrated with Q/P syste
master data integration
-central hub of MD, HR no longer communicates with HANA via API for better consistency
cloud
- losest TCO using saas, scalable, fast innovation and releases, standardization, replication
- close gap: workarouds, coinnovation with SAP, request enhancements in roadmap
- fit to standard vs gap: make company fit software, light extensions workarounds, use preconfigured processes
org change mgmt
framework to manage impact of new bps and changes
- stakeholder identification, impact analysis, user acceptance analysis, communication analyis, project team acceptance
- showould have communication plan, training plan, stakeholder mgmt, proj support
- delivery: need to set up change agent networks, communicate stakeholder info, providce access to end user training
- initiation: project newsletter and project charter
1. be aware of cultral barriers, 2. promote case for change to avoid fatigue, 3/ maintain robust governance structure in run phase 4, regularly collect cust feedback
measure effectiveness: gatehr info about team members satisfaction, workshop on employees perceived change, fedback from end users
analysis: media channel communication analysis, info about level of info end users have
customer center of expertise
A Customer COE is an expert team across business units that maximizes return on a customer’s SAP investment by optimizing business processes, IT applications, resources and by applying innovations and continuous improvement.
- suiness roles, IT roles dev/design/scientist, all other roles
- conduct risk based assessments to determine which new porcesses to implement, define kpis
sap activate: discovery, prepare, realize, deploy
provides innovation adoption framework, faster deployments, supports different starting points to adopt
- sap best practices: fit to standard approach
- methodology: agile
- guided config, SSCUI
use: sap best practices explorer, sap roadmap viewer (phases, deliverables, task, workstream, accelerators apps
steps:
1. setup and enablement
2. fit to standard analysis: scope, config, integrations
3. sys provisioning: org struct, coa, start Q sys
4. Config, copy to P sys
5. testing using own or sap standard scripts, regression
6. data migration stripping formatting
Activate Discover Phase
-experience trial access
app used to asses customers needs and readiness for hana in sales cycler, gaps, detailed report to validate integrations and questions, scope
Discovery assessment: app to discover gaps, customer needs readiness, documentation of all integrations, scope items selected within functional business areas generates detailed report to validate integrations questions and additional requirements
contains:
percentage of scope items for business area
individual scope items selected
integration requirements
questions
Activate Prepare Phase
Implementation portal: tool to track progress of project
project plans, schedule, and budget tracked, managem tasks automatically generated and adapted to cust scope
starter sys provisioning (used to experiment with sample data, cant change company code or org structure/coa)
fit to standard analysis with business driven config questionnaires
cloud integration automation services tool: integrate sap cloud solutions
fit to standard workshop
driven by bdcq results
define and review all process flows, backlog items, and delta requirements
Q system provisioned after this is complete, delivered in inactive Preset phase
