Prep for exam 1 Flashcards

1
Q

Being an exceptional manager is an are that can __________.

A

Learned

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2
Q

What is management??

A

Management is the art of getting things done through people.

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3
Q

What are managers???

A

Managers are task-oriented, achievement-oriented, and people-oriented.

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4
Q

What are good managers trying to achieve??

A

Good managers are concerned with trying to achieve both efficiency and effectiveness.

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5
Q

What do managers create and do???

A

Good managers create value. And As a manager you have a multiplier effect: your influence on the organization is multiplied far beyond the results that can be achieved by just one person acting alone.

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6
Q

What managers do: the four principal functions??

A

Planning
Organizing
Leading
Controlling

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7
Q

What is the management process?? (in detail)

A

Planning- You set goals and decide how to achieve them.

Organizing- You arrange tasks, people, other resources to accomplish the work.

Leading- You motivate, direct, and otherwise influence people to work ward to achieve the organization’s goals.

Controlling- You monitor performance, compare it with goals, and take corrective action as needed.

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8
Q
A
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9
Q

What does it mean to be a manager??

A

Being an exceptional manager is an art that can be learned.

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10
Q

What does management do??

A

Management is the art of getting things done through people.

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11
Q

What are managers?

A

Managers are task-oriented, achievement-oriented, and people-oriented.

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12
Q

What do good managers do??

A

Good managers are concerned with trying to achieve both efficiency and effectiveness.

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13
Q

What is the multiplier effect??

A

-Good managers create value.
- As a manager you have a multiplier effect
- your influence on the organization is multiplied far beyond the results that can be achieved by just one person acting alone.

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14
Q

What are the four principal functions??

A

-Planning
-Organizing
-Leading
-Controlling

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15
Q

What is the management process??

A

-Planning, you set goals and decide how to achieve them.
-Organizing, you arrange tasks, people, and other resources to accomplish the work.
-Leading, you motivate, direct, and otherwise influence people to work hard to achieve the organization’s goals.
-Controlling, you monitor performance, compare it with goals, and take corrective action as needed.

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16
Q

What are the four/five levels of management???

A

-Top managers
-Middle managers
-First-line managers
-Team leader
-Non managerial employees

17
Q

What do top managers do??

A

Top managers make long-term decisions,

18
Q

What do middle managers do??

A

Middle managers implement the policies and plans of the top managers above them.

19
Q

What are first-line managers???

A

First-line managers make short-term operating decisions.

20
Q

What are team leaders??

A

Team leader is responsible for facilitating team activities.

21
Q

What are non managerial employees??

A

Non managerial employees either work alone on tasks or with others on a variety of teams.

22
Q

What are the levels of management??

A

-Top managers
-Middle managers
-First-line managers
-Team leaders
-Non mangerial employees

23
Q

What are functional managers??

A

Functional manager are responsible for just one organizational activity.

24
Q

What are general managers??

A

General managers are responsible for serveral organizational activities.

25
What are the three types of managerial roles??
-Interpersonal -Informational -Decisional
26
Who do interpersonal roles interact with???
-Interact with people in company -Figurehead, leader, and liaison
27
Who do informational roles interact with???
-Receive and communicate information -Monitor, disseminator, and spokesperson
28
Who do decisional roles interact with???
-Solve problems and take advantage of opportunities -Entrepreneur, disturbance handler, resource allocator, and negotiator.
29
What skills do exceptional managers need??
-Technical skills -Conceptual skills -Human skills
30
What are technical skills??
-The ability to perform a specific job
31
What are conceptual skills??
-The ability to think analytically
32
What are human skills??
-"Soft skills", the ability to interact well with people
33
What are progression of management perspective???
Classical Behavioral Quantitative Systems Contingency contemporary
34