Preliminary Flashcards
Leisure Travel De-Motivators/Travel Constraints
Cost of travel Lack of time Lack of interest Health Family stage Fear and Safety
Other factors that influence travel:
Age
Gender/Sex
Education
Destination Assessment
Facilities Attractions Transportation Hospitality Resources Infrastructure
Types of Traveller
Domestic
Budget
Regular
High-End
Group travel
Budget Traveler
Very strong cost considerations
Budget Traveler
Sightseeing-oriented
Budget Traveler
Not comfort-conscious
Budget Traveler
May or may not travel in groups
Regular Traveler
On the lookout for best value for money
Regular Traveler
Site or activity-oriented
Regular Traveler
Comfort important but not essential
Regular Traveler
Individual travel
High-end traveler
Willing to pay more
High End Traveler
Destination-conscious
High-end traveler
Comfort and convenience essential
High-end traveler
Internal and Inbound
Domestic Traveler
Promote resorts in
Tagaytay and Batangas
Types of ownerships in Resorts
Sole
Partnership
Corporation
Membership
Sand, Sea, Sun
Beach
Themed resort offering tropical amenities i.e. Hawaiian parties
Tropical resort
5 stars:
Has a butler Offers full service Business Center Provide Periodicals Communications
Luxury Resort
Examples of Luxury Resort:
Amanpulo Resort, Palawan
Bella Rocca, Marinduque
Balesin
Synonymous beach and luxury but differs in location
Island Resort
Spelunking, Rock Climbing, Mud Spa and Trekking. Located foot in the mountain
Mountain Resort/Ski Resort
Examples of Mountain Resort/Ski Resort
Banahaw
Mt. Makiling
Mt. Pinatubo
70% Freshwater
30% Saltwater
Lake Resort
Examples of Lake Resort
Coron Island
Bulusan, Sorsogon
Property located near nature
Resort
Place of relaxation
Resort
Offering leisure and Recreational Activities
Resort
Place for business
Resort
Indoor/enclosed located in the city
Urban Resort
Not all offers Recreational Activity
Urban Resort
Ex. of Urban Resort
Diamond Resort
Offering organic food, spa services, rooms for massage
Spa Resort
Example of Spa Resort
Wensha
Ex. Of Pet Resorts
Meow
Flora and Fauna
Garden Resorts
Leisure Travel Motivators
Physical
Interpersonal
Status and Prestige
Cultural
More recreational and adventurous
Theme park resorts
Have small stalls, food, shopping and only 21 y/o above
Casino Resorts
Ecofriendly infrastructure
Ecological resort
Part of luxury resort with a vast land
Golf resort
Passive recreational activity
Fishing resort
Extreme activities
Diving resort
For survival techniques
Campsite
Ex. Of Campsite
Taytay Falls and Mahayhay
Classifications of resorts According to DOT:
Class “AAA”
Class “AA”
Class “A”
Special Interest
Aspects under classifications of resorts
Location and Environment Parking and space Facilities and Room Accommodation Public washrooms Sports and Recreational Facilities Conference and Convention Facilities Employee Facilities Food and beverage outlets
Location is suitable area from noise, atmospheric and marine pollution and accessible
AAA
AA
A
Parking area for guests is a priority with CCTV and security
Class AAA
First class hotel accommodation
Class AAA
Standard room
Class AA
Toilet, shower room separated from male and female, hot and cold water hand towel and hand dryer
Class AAA
Not necessary H &C, Hand dryer
Class AA and A
Sports and recreational facilities at least 4
Class AAA
Sports and recreational facilities at least 3
Class AA
Sports and recreational facilities at least 2
Class A
Provided with separate public toilet in conference and convention facilities
Class AAA
Has own cafeteria and pantry
Class AAA
No cafeteria but separate locker and washrooms
Class AA and A
At least one F&B outlet
Class AAA
May or may not have accommodation but has a unique recreational activity like wake boarding in CamSur or rock climbing in Palawan
Special Interest
General rules on the operation and management of resorts
Lifeguard and security Medical services Fire fighting facilities Signboards Maintenance and Housekeeping Beach and Lakeside Resorts Designated Area Precautionary measure Prohibited acts and practices
Hire an expert for washrooms and if materials are eco-friendly
Maintenance and Housekeeping
12-24 and at least 2 lifeguards
Lifeguard and Security
First aid kit and on-calls
Medical Services
Fire extinguisher, emergency exit, evacuation plan
Fire-Fighting Facilities
Nametag, Know your name, clear enough to see, concise and direct
Logo is accredited by DOT
Signboard
Safety and security of water element
Beachside and Lakeside
“No Swimming, Slippery when wet, road signs
Precautionary Measure
Dynamite fishing
Prohibited acts and Practices
Attraction/Attribute
Orientation Spatial Configuration Authenticity Ownership Scarcity Accessibility Status Carrying capacity Market Content
Public owned-release of budget
Certain grade of qualification
Public owned
Profitability (Prediction)
Orientation
Space/size: Geographical location
Spatial configuration
Unique service that is imitated
Authenticity
Example of Authenticity
Bangkong Kahoy Valley
Limited but unique with no imitation
Scarcity
Ex. Of Scarcity
Misibis Bay
Priority to visit
Status
Number of clients/passengers
Carrying Capacity
How to get there
Accessibility
Customers (age)
Market
Time you allow your service to be given
Content
Inskeeper 1991
Resorts are a Business
Community Relations
Planning
Market analysis
Demand assessment
Match with expected market-demand
Resorts are a business
Residents living on or near the resort site
Positive and negative impacts from such developments
Community relations
Gee (1996)
Resorts differ from other parts of tourism destination:
Cater primarily on vacation or pleasure markets Length of stay (average)-longer Isolate, must be self-contained Recreational-highly seasonal Resort management=Visible management
Mill (2001)
Resorts are distinct
Resort management
Resorts are established as a business
Recreation attraction that draw the guests to the resort activities to occupy the guests during their stay
Resorts are distinct
Total hospitality
Resort management
Resorts are established as a business
Convert visitors
Attempt to hold their guests on-site
Attracts guests and hold them with superior quality facilities with superior service