PRELIM EXAM Flashcards

1
Q

determines the development of strategies required to define an organization’s mission and accomplish it.

A

A strategic management model

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2
Q

The process of strategic management has five components which are:

A

– situation analysis,
- strategic decision making,
- strategy formulation,
- strategy implementation, and
- strategy evaluation or control

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3
Q

is a fundamental feature of the
new economy. As the word
implies carries a note of overexcitement and agitation.

A

Hyper-competition

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4
Q

occurs when product or service offerings and technologies are so new that standards become unstable and competitive advantage not sustainable.

It is a condition where strategic maneuverings have escalated to bigger business exposure, more sophisticated marketing positioning, aggressive selling, and innovative products and services.

A

Hyper-competition

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5
Q

is a situation where both globalization and technology collaborate to create a heightened cut-throat situation. It means that businesses compete with
each other whether they have same products, similar products, substitute products, and different products. Competitors continuously strive to outplay and outsmart each other. They
need to devise ways and means to survive and deal with this super competitive and turbulent reality.

A

hyper-competition

READ FOR ADDITIONAL INFO

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6
Q

is a continuous process of strategy creation.

READ THIS :
It involves strategic processes
- like strategic analysis
and
- decision-making,
strategy
- formulation and
- implementation,
and
-strategy control

A

Strategic management

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7
Q

consists of a systematic evaluation of variables currently existing in the
external and internal environments

A

Strategic analysis

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8
Q

is deliberately bringing
together the right resources for the right markets at the right time,

A

strategic decision-making

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9
Q

is designing strategies on the business and corporate levels.

A

Strategy formulation

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10
Q

is employing these crafted strategies to achieve organizational set goals and objectives

A

Strategy implementation

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11
Q

is the application of an appropriate monitoring and feedback system.

It is defined as the science
of creating, executing, and evaluating cross-functional decisions to enable an organization to achieve its goals and objectives, the components of the strategic management process have to be effective.

A

strategic control

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12
Q

If strategic analysis is accurately conducted, organizations can develop….

is the capability of an organization to
possess relevant and related knowledge, abilities, foresight, and systems pressing
thinking, challenges such that it is able to assess its own strengths and vulnerabilities, the confronting the organization, as well as the trends and opportunities existing in the
environment.

A

Strategic Intelligence

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13
Q

is the cognitive process of competently and
analytically weighing factors and arriving at critical decisions in the context of the current milieu of which an organization is part.

A

Strategic thinking

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14
Q

pertains to the ability of any business or company to utilize its resources
optimally and sustainably for maximum performance and productivity.

A

Organizational competitiveness

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15
Q

refers to the ability of an organization
to produce a particular good or services at lower marginal and opportunity costs than its competitors.

A

Comparative advantage

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16
Q

is the accomplishment of a high level of productivity that is characterized by efficiency in the context of lean and quantifiable management.

A

Strategic performance

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17
Q

is defined as a continuous, repetitive, and competitive process of
setting the goals and objectives that an organization aims to attain, defining the means to achieve them, and assessing the best way to realize them in the context of the prevailing environment
while measuring performance set standards, and periodically but continuously conducting
reassessments.

A

strategic planning

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18
Q

prepared in the context of the coming 3 to 5, 10 or more years period. It describes the major factors or forces that affect organization’s long-term objectives, strategies, and resources required.

A

Medium/Long-range Plan

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19
Q

short term; succinctly describes the organization’s present
situation, its goals and objectives, strategies, monitoring mechanisms, and the budget for the year ahead.

A

Annual/Yearly Plan

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20
Q

is the process of working with various
teams and individuals to connect their efforts to the organization’s overall goals.

A

strategic alignment

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21
Q

refers to the factors that affects a company’s operations.

constitutes business environmental factors such as political, economic, social, and global factors.

A

The external environment

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22
Q

it is constantly changing, influenced by various external factors like
market trends, economic policies, and technological advancements.

A

Dynamic nature

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23
Q

Multiple factors and their interactions create a complex landscape for
businesses to navigate. This complexity can stem from both internal dynamics and the
external competitive landscape, requiring businesses to employ sophisticated analytical tools to understand and predict environmental impacts.

A

Complexity

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24
Q

The business environment’s dynamism and complexity continuously change its character and shape.

A

Multi-faceted

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25
Q

Different segments of the environment are interconnected, meaning changes in one area can affect others.

A

Interrelatedness

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26
Q

It varies from region to region and country to country, influenced by local
conditions and cultural aspects.

A

Relativity

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27
Q

refers to the process of collecting data about the business environment (e.g., customers, competitors, or market trends) using various technologies and tools.

This technique aims to
provide information that
will let companies make
better strategic decisions
and adapt to changing
market conditions.

A

ENVIRONMENTAL SCANNING

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28
Q

refers to the external elements and conditions that affect the tasks,
operations, and performance of the company. It includes financial, mechanical, political, legal, social, and ecological components.

A

business environment

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29
Q

Micro external forces have an important effect on business operations of a firm. Components of micro environment are:

A

Suppliers,
Customers,
Marketing Intermediaries,
and Competitors.

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30
Q
A

Suppliers:

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31
Q

An important factor in the external environment of a firm is the suppliers of its
inputs such as raw materials and components.

A

firms adopt a strategy of backward integration and set up captive production plants for producing raw materials themselves.

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32
Q

The people who buy and use a firm’s product and services are an important
part of external micro-environment.

A

Customers:

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33
Q

In a firm’s external environment ____________
play an essential role of selling and distributing its products to the final buyers. __________ include agents and merchants such as distribution firms, wholesalers,
retailers.

are responsible for stocking and transporting goods
from their production site to their destination, that is, ultimate buyers.

A

Marketing Intermediaries:

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34
Q

Business firms compete with each other not only for sale of their products
but also in other areas.

A

Competitors:

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35
Q

determines the opportunities for a firm to exploit for promoting its
business and also presents threats to it in the sense that it can put restrictions on the expansion of business activities.

A

external macro environment

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36
Q

important fact about external macro-environmental forces

A

they are uncontrollable by the
management of a firm.

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37
Q

Because of the uncontrollable nature of macro forces, a firm has to adjust
or adapt itself to these external forces. External macro-environmental factors are classified into: Economic environment, Social environment, Political and legal, Technological and
Demographic environments.

A

READ THE QUESTION AND UNDERSTAND

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38
Q

includes factors such as economic growth, inflation, unemployment rates, exchange rates, and market demand.
These factors deeply affect various aspects of business operations such as costs,
consumer behavior and profitability.

A

Economic Environment:

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39
Q

Consumer behavior, preferences and demographics in the market are influenced by the ________ of business. This environment provides insights that aid in creating personalized marketing plans for specific customers.

A

Social Environment:

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40
Q

Environment include government initiatives and policies that affect the business sector, such as political transformations and public cohesion. It influences the business’s productivity and includes regulations, import/export policies,
and investment rules.

A

Political Environment:

41
Q

encompasses the legislation, rules, and procedures that organizations must adhere to. Moreover, avoiding penalties and protecting one’s reputation and finances is crucial when communicating these changes.

A

Legal and Regulatory Environment:

42
Q

Technology in business encompasses the constantly evolving technological advancements that influence operating procedures and customer communication. This includes the integration of new technologies such as artificial
intelligence and digital platforms, which have the potential to streamline processes and increase customer engagement.

A

Technological Environment:

43
Q

environment includes the size and growth of population, life expectancy of the people, rural-urban distribution of population, the technological skills and educational levels of labor force.

A

Demographic Environment:

44
Q

is a tool that can help you to analyze what your company does best now, and to devise a successful strategy for the future.
examines both internal and external factors – that is, what’s going on inside and outside your organization.

instrumental in strategy formulation and selection. It is a strong tool, but it
involves a great subjective element. It is best when used as a guide, and not as a prescription.

A

SWOT Analysis

45
Q

are features that organizations possess, thus, giving it significant advantage
over others.

A

Strengths

46
Q

are characteristics that plays organizations at the advantage relative to
others and may just be limitations or vulnerabilities of organizations.

A

Weaknesses

47
Q

are possibilities in the external environment that organizations can exploit
to their advantage.

A

Opportunities

48
Q

are challenges in the external environment that can cause problems
organizations.

A

Threats

49
Q

called as a PEST studies the key external factors (Political, Economic, Sociological, Technological, Legal and Environmental) that influence an organization.

It can be used in a range of different scenarios, and can guide people professionals and senior
managers in strategic decision-making.

consists of various factors that affect the business environment. It is a macro-
economic tool used to understand specifically the external environment of the greater environmental analysis.

A

PESTLE analysis

50
Q

PESTLE analysis helps a company weigh its performance by looking into the broad political, economic, social, technological, legal, and environmental
factors influencing it. It helps a business gauge the favorable conditions in its launch stage, entry-stage into a new market or during its lifecycle.

A

Evaluation framework-

51
Q

The analytical framework gives a bird-eye view of the company’s
present stance and a sneak peeks into the future trends. These insights also help the
business to make decisions concerning the near future and plan its course of action for
the long term.

A

Mapping technique:

52
Q

The study of PESTLE elements makes the corporations aware of
the environment they are operating in. Better know-how of this environment gives them
a competitive edge over other players and helps in strategic decision-making.

A

Strategic planning tool:

53
Q

environment is the setting in which an
organization locally exists.

As one studies in local environment, there are existing unique and interrelated variables that directly affect any organization or business.

A

The internal environment/the local milieu.

54
Q

is the sole legitimate
institution tasked with overseeing
organizational operations in the country.

A

The Governement

55
Q

exist because there are
individuals who are willing to take the
risks, invest their capital, and engage
in business activities in exchange for a
return.

A

Organization

56
Q

These are individuals that stand to benefit from the investments of the
owners.

A

are employees, the government, and the community.

57
Q

is an economic scenario were nations,
communities, organizations, companies, andindividuals offer and sell their products andservices.

Competitors continuously strive to
outplay and outsmart each other, hoping to get a larger share of the target market.

A

Competition

58
Q

They are companies who sell exactly the same products or offer the same
services. They are direct competitors.

A

Same products.

59
Q

They are companies who sell similar products. Tea and coffee are similar
products.

A

Similar products.

60
Q

Some companies sell substitute products. For example, the
competitors of marketplaces are fast food centers who sell primary cooked food, and
secondly, convenience. Instead of going to the market to buy meat, fish, and vegetables,
they now go to fast food centers for their meals.

A

Substitute products.

61
Q

Still, there are companies who sell different products but market to
the same market segments.

A

Different products

62
Q

Some companies appear to compete with themselves. For
capturing a larger market, they produce the same products, use different brand names,
and target different market segments.

A

Complementary competition.

63
Q

Similarly, there are companies whose relationships among
each other are strategic and cooperative. Examples are the oil companies in the country.
They are in “friendly” competition.

A

Collaborative competition.

64
Q

Lastly, some companies produce “fake” products. They compete with legitimate businesses by boldly and unethically transgressing the intellectual property rights of other companies through plagiarism, duplication, and false branding. They produce and sell these products at low prices.

A

Corrupted competition.

65
Q

make the market. They are the very reason why companies pursue new product developments and differentiate their existing products and services.

are the focus of company’s
business plans and programs and the thrust of their strategies.

A

Customers

66
Q

At the very least, any product or service should provide

A

Customer Satisfaction

67
Q

a condition where customers become excited over the products or the services offered.

A

Customer Delight

68
Q

refers to the
relationship between the company and the customers. This is best described as warm,complimentary, supportive, and “businesslike” personal._________ is manifested in varied forms like sending birthday cakes, cards or sharing one’s expertise with a “customer” who
is in bad financial shape.

A

customer intimacy.

69
Q

refer to individuals and companies
engage in the delivery of raw material, machinery, technology, labor, expertise, skills, and other forms of services.

They are essentially business partners

A

suppliers

70
Q

Organizations, particularly businesses, are …..

A

the lifeblood of any nation.

71
Q

Porter pursued his doctorate degree in industrial economics. He was a
professor at the Harvard Business School. His book Competitive Strategy (1980), enumerated five
forces that determine the intensity, profitability, and attractiveness of an industry:

A

industry:
(1) bargaining
power of suppliers;
(2) the bargaining power of buyers/customers;
(3) ease of entry of new
firms;
(4) availability of substitute products; and
(5) rivalry among existing firms within the
industry.

72
Q

is vital for any company
seeking to grow its business in a strategic
manner.

It refers to a clear set of plans,
actions and goals that outlines how a
business will compete in a particular
market, or markets, with a product or
number of products or services.

A

Business strategy

73
Q

is a general term that refers to a sequence of interlinked undertakings that an organization operating in a specific industry engages in.

A

Value chain

74
Q

is the network of those involved with the production and distribution of a
company’s products.

involve a multitude of activities, people, entities, information
and resources.

A

supply chain

75
Q

is the vital process of planning, tracking and perfecting how goods move throughout the system. Maintaining strong links within your supply chain impacts business costs and profitability.

A

Supply chain management

76
Q

is now a popular term used for purchasing which was formerly termed as procurement.

Goal is to obtain the right materials by meeting quality requirements in the right quantity, for delivery at the right time and the right place, from the
right source, with the right service, and at the right price.

A

Supply management

77
Q

are processes that transform operational input into output to satisfy
consumer needs and requirements. This transformational process consists of manufacturing and
assembly.

A

Production and operations

78
Q

is the process of producing goods using people or machine resources. It
commonly refers to industrial production where raw materials are converted into finished goods.

A

Manufacturing

79
Q

is the process of putting together raw materials into a desired output. Quality raw materials and parts, efficient production layouts and processes, and employees with skills and
motivation are essential to effective transformational processes.

A

Assembly

80
Q

is a popular term in supply chain management,

A

The logistics

81
Q

includes the supervision of certain sequential processes.

A

logistics management

82
Q

It is the function of physical packing finished goods or merchandises in a building,
room, or any space for temporary storage. While these items are stocked in
storerooms, they are timetabled for release to customers or buyers.

A

Warehousing

83
Q

It is the act of organizing these inventory units and booking them for delivery

A

Scheduling

84
Q

Products are for transfer; this may include posting, mailing, shipping out, transmitting,
forwarding, or releasing commodities.

A

Dispatching

85
Q

scheduling and other logistics are necessary to make dispatching cost efficient.
The goal is to minimize transportation costs. Therefore, considerations have to be prioritized
in terms of location site, ease, or gravity of traffic, safety, and labor requirements.

A

Transportation

86
Q

______ to the specific site is undertaken. It closes the entire logistics circle.

A

Delivery

87
Q

Often implemented as a key marketing strategy,have proved particularly successful
in helping companies attract new customers, retain existing clients, try out new product
concepts, and respond to the ever-changing demands of the consumer.

A

Promotion

88
Q

It has broad meaning in supply chain
management, in which include the activities such as selling goods, identifying potential
customers, creating demand, providing information and services to buyers. The goals of selling

A

Selling

89
Q

are carefully studied and
deliberately carried out by organizations

A

growth strategies

90
Q

suggests that for an organization to increase its growth, __________can be actualized by selling more of its current products/services to its
current customers or buyers. It is the least risky for any company to pursue. For example: if we are selling a six-pack of coca – cola, then we can push for a 12-pack, 24-pack, and so
on.

A

Market penetration

91
Q

is the process where a company can sell more of its current
products by seeking and tapping new markets. It is a little more challenging.

A

Market development

92
Q

is an internal growth strategy where the company sells new
products to an existing market. In this strategy, there is a need for the organization to be
more creative in coming up with differentiated products and services.

A

Product development

93
Q

is a product/service mix growth strategy that involves creating
differentiated products for a new customer. In short, it is new products for a new
customer.

A

Diversification

94
Q

cycle refers to the length of time a product is introduced to consumers
into the market until it’s removed from the shelves.

A

LIFE CYLCLE STRATEGIES

95
Q

is the period of launching the product for acceptance. In this phase,
the product is new; hence, there is a need to create awareness. Strategies include
promotions, giving discounts, and market development.

A

The introduction stage

96
Q

is the phase where the product gains acceptance by the consumers. In this
stage, sales and profit slowly increase and emphasis is now on continuous market
development and improvement. Competition is more challenging at this stage.

A

The growth stage

97
Q

is the period where the product has reached its penultimate level. Here,
the established product trends to remain steady and the number of competitors increases.

A

The maturity stage

98
Q

is the period where the product begins to reach or is reaching its lowest point. Here, sales and profits decline and price competition is intense.

A

The decline stage