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Professional Development > prelim > Flashcards

prelim Flashcards

1
Q

4 components of the industry

A

food and beverage component
lodging component
recreation and entertainment component
travel and tourism component

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2
Q

food and beverage component

A

provide food and beverage services, food service establishments are found in park

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3
Q

lodging component

A

provides overnight or even long term services to guest

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4
Q

parador

A

old spanish monastery or castle that was converted to hotel

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5
Q

pension or pensione

A

french or italian home in which guests are provided with a room and board

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6
Q

chateau

A

french castle or elegant country home used as hotel

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7
Q

ryokan

A

japanese inn which traditional customers are observed, and hostel

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8
Q

recreation and entertainment component

A

originated from the traditional duties of a host to entertain his or her guest

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9
Q

travel and tourism component

A

used together as an umbrella term to refer to those businesses that provide primary services to travelers

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10
Q

transportation

A

to make it possible for people to go from one place to another
from primitive and simple to modern and complex

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11
Q

travel agencies and tour operators

A

modern additions to the travel and tourism world
important in the survival of many business

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12
Q

travel agent

A

who sells travel services in travel agency

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13
Q

tour operators

A

wholesalers who make necessary contacts with hotels, airlines, and other providers of travel services

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14
Q

definition of tourism

A

multidimensional phenomenon
travel and stay

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15
Q

tourism

A

distinguished from the concepts of leisure and recreation on one hand, and from travel and migration on the other hand

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16
Q

definition of hospitality

A

hospitality derived from latin word hospitare which means ‘to receive as a guest’

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17
Q

a host is prepared to meaet a guest’s basic requirements while the guest is away from home

A

hospitality

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18
Q

tourist

A

a person who visits the country other than that in which he or she usually resides for a period of at least 24 hours

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19
Q

visitor

A

any person visiting a country other than that of earning money

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20
Q

tourist - temporary visitors staying at least 24 hours, whose purpose could be

A

leisure
business
family
mission
meeting

21
Q

excursionists

A

temporary visitors staying less than 24 hours in the destination visited and not making an overnight stay

22
Q

4 elements of travel

A

distance
length of stay at the destination
residence of the traveler
purpose of travel

23
Q

distance

A

difference between local travel or traveling within a person’s home community and nonlocal travel or traveling away from home

24
Q

length of stay at the destination

A

largely based on length of stay

25
Q

residence of the traveler

A

for business and research purpose, it is important to know where people live

26
Q

purpose of travel can be divided into seven

A

visiting friends and relatives
conventions, seminars, meetings
business
outdoor recreation
entertainment
personal
others

27
Q

nature of tour

A

domestic tourism
international tourism
package tour
independent tour

28
Q

domestic tourism

A

refers to travel taken exclusively within the national boundaries of the traveler’s county

29
Q

international tourism

A

involves the movement of people across international boundaries

30
Q

package tour

A

sometimes called inclusive tour, arrangement in which transport and accommodation is bought by the tourist at an all-inclusive price and the price of an individual elements cannot be determined by the tourist

31
Q

independent tour

A

arrangment in which the tourist buys these facilities separately, either making reservations in advance through a travel agent or en route during his or her tour

32
Q

tourist purchasing package tours may do so on the basis of either

A

individual or group travel

33
Q

independent inclusive tour

A

tourist travel to destination individually

34
Q

group inclusive tour

A

tourist travels in the company of other tourist

35
Q

4 characteristics of tourist product

A

service
largely psychological in its attraction
the product tends to vary in standard and quality over time
the supply of the product is fixed

36
Q

service

A

involves a high degree of trust on the part of the buyer

37
Q

largely psychological in its attraction

A

temporary use of a strange environment plus the culture and heritage of the region and other tangible benefits

38
Q

product tends to vary in standard and quality over time

A

a package tour cannot be consistenly of equal standard

39
Q

fixed

A

hotel rooms cannot be changed to meet the changing demands of tourist during a particular season

40
Q

tourist destination

A

geographical unit where the tourist visit and stay

41
Q

attractions may be site or event

A

site attraction - site itself has appeal
event attraction - tourist are drawn to the destination because of what is takig place there

42
Q

attractions may also be natural or man made

A

natural attraction - mountains, beach
man made - include historical and architectural interest

43
Q

ammenities or facilities

A

principal attraction, when a resort hotal is built to offer other different kinds of entertainment

44
Q

accessibility

A

having a regular or convenience of transport in terms of time and distance

45
Q

tourist services

A
  1. principal tourist services are supplied by passenger transport
  2. accommodation, food and beverages, and entertainment
  3. consists of those provided by the travel agent and by the tour operator
    other tourist services, include currency, documentation
46
Q

travel agent

A

distributor of the product
provides an intermediary function between the tourist and the providers of transport and accommodation

47
Q

tour operator

A

manufacturer of the product
combines the individual components of a holiday into a product, which is then sold directly to the public through travel agents

48
Q

characteristics of tourism and hospitality

A
  1. the product is not brought to the consumer; rather, the consumer has to travel and go to the product to purchase it
  2. not used up
  3. labor-intensive industry
  4. people-oriented
  5. multidimensional phenomenon
  6. seasonal
  7. dynamic
49
Q

importance of tourism and hospitality

A
  1. contribution to the balance of payments
  2. dispersion of development
  3. effect on general economic development
  4. employment opportunities
  5. social benefits
  6. cultural enrichment
  7. educational significance
  8. a vital force for peace

Professional Development (1 decks)

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