Preface & Introduction Flashcards

1
Q

The people management cycle
Integration of leadership styles

A

1) take right people on board and pursue continuity
2) inspire people for goals and drive them towards results
3) support & follow them
4) sustainable career
5) balance application of leadership

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2
Q

Current challenges in the organisational context

A

Transactional leader
Transformational leader
Servant leader
Empowering leader
Authentic leader

Diff styles for diff skills and challenges.

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3
Q

What is the iceberg metaphor

A

Visible part : behaviours
Invisible part : people management skills, beliefs and values about management model

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4
Q

Research as a building block

A

Organisational behaviour, sociology, economics, philosophy, psychology & HRM.

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5
Q

Where do we find leader and how to define it in the context of organisation

A

All types of organisations / all levels

Leaders create a positive impact on the wellbeing and performance of people in an organisation by tapping into various motivational mechanisms.

Bad view on them : 40% think leader have interest for organisation / 78% not admit mistake / 33% strong

Companies worldwide spend 40$ billon annually on leadership development

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6
Q

Why is shortage of good leaders a pb VUCA context

A

Volatile (changeable)
Uncertain
Complex
Ambiguous (vague)
Changes

Human skills importance : IA, robotics & automation. Increasing demand for social & cognitive skills
Need for leader w/ ppl management skills

Globalisation : compete / work together = exponential digitalisation.
Interpersonal / relational skills

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7
Q

Effective skills for leaders

A

Technical skills = not necessary but pb for hospital.

People management skills : necessary

Make employee satisfaire and involved = successfull goal + customer & shareholders satisfaction

100% companies to work for // organizational performance + more profit on stock market in long term.

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8
Q
A
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9
Q

Why are leaders lost ?

A

Blinded by gut feeling : many assumptions about leadership & human behaviour.

Mental model : own preferences, values & beliefs.
Make simplified representation of complicated reality.
It is related to current challenges.

Internal process model
Rational goal model
Human relation model
Open system model
Corporate social responsibility model

Narrow-minded ideas : block us from seeing different and new views. Need to be conscious about your own behaviour and mental model.

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10
Q

What is the Peter Principle

A

Good at first job then grow. When stop performing stop growing. Skill overestimated and promoted for level of incompetence.
People growth as manager thanks to technical skill but lack management ones. Lack of training.

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11
Q

Why is there a lack of leader in organisation

A

Imposter syndrome: Believe other think are better. Feel insecure. Not clear communication.
More common for successful women in men fields.

Lack of them bcs ppl don’t have the leadership idd. Friends w/ colleagues etc.

Leadership self-efficacy : beliefs in one’s own ability low = no position.

Childhood + other role models.

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12
Q

Cambridge Analytica case

A

Jump to leadership :
Wylie denounced illegal use of data for Trump elections.
Fired from Facebook + reprisal. Opponent of Putin in coma (being poisoned.

To lead is to live dangerously

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13
Q

People management skills

A

Robert & Lynn case :
Appraisal conversation = risk for lose respect. HRM = necessary competency

Symbiotic relationship between leadership competencies & the leader HRM competencies. Impact on well being & performances.

People management skills = broad leadership skills X HRM skills.

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14
Q

What are the 5 leadership styles and how do you define them

A

1) transactional leaders : order & structure. Internal focus. Monitor employees. They issue contingent pay and emphasise processes and system to control outcomes. Classic efficient manager

Transformational leaders : focus on future, give meaning by envisioning this desired future. True leader.

Servant leaders : positive relationship w/ others by addressing legitimate needs of others. Strong relational leaders but are always seen as true leader by the environnement.

Empowering leaders : focus on creative problem-solving methods by coaching their employees to take their responsibilities

Authentic leaders start from personal values, ideological mission and strong moral compass

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15
Q

What are the skills for each leader styles ?

A

Transactional : managing distraction / job analysis / selecting personal / expectation management / conducting STARR conversations

Transformational : articulating and communicating vision / charisma / goal setting and monitoring / providing strength based feedback/ conducting appraisal conversations

Servant : modesty / emotional intelligence/ communicating effectively / mindfulness / conducting feedforward conversations

Empowering : political skills / orchestrating conflicts / accountability / coaching careers / conducting career conversations

Authentic : avoiding extreme / striving for balance / embracing cognitive complexity

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16
Q

Which skills can share transformational & transactional

A

Setting and monitoring

17
Q

Which skills can be shared by servant & authentic

A

Self-awareness,

18
Q

Which skills can be shared by empowering and servant

A

Feedforward conversation (one is for promote innovation the other for well being)

19
Q

Ultimate objective include wellbeing as satisfaction and health, organisational performance and social impact. What are the vision of each leadership styles ?

A

Transactional : where they stand and feel treated fairly

Transformational : ensure great performance bcs feel committed to their goals

Servant : mentally healthy and feel committed

Empowering : employee finds meaning, intrinsic motivation to dvlp and innovate

Authentic : open & honest, sense of responsibility based on awareness of complexity of contemporary organisational issues.

20
Q

The LMX : Leader-Member Exchange what it is and which value is associated with/ each style ?

A

Extend to which the employee experience a constructive, trustful relationship w/ the leader. Depend on how the leader behaves toward employees.

Core of relational leadership theory

Mutual contributions, affection, respect, loyalty

Trust : cornerstone (ladder métaphore)

Transactional : justice

Transformational : job performance

Servant : health affective commitment

Empowering: innovation

21
Q

How each leadership act w/ employees and how are they perceived ?

A

Transactional : rewards + clear vision = employee feel leader want them to be successful. Safe context. Clarity & justice.

Transformational : inspire & challenge. High performance expectations in safe context. Rely on guidance + benefits performance

Servant : give attention, respect and trust. Feel appreciated. Idd w/ orga and feel part of family. Affectionately commitment

Empowering : find meaning, can have an impact. Competent & autonomous. Safe and motivated to express ideas and pursue innovation.

Authentic : strong confidence bcs of their concern to balance values. Employees feel optimistic hopeful and resilient

22
Q

How to create a psychologically safe environnement and why

A

Performance. Highly-quality relationship.

Research found that: the most the relationship LMX is high to most result augmentation in turnover the company experience.

Leads to hard business results

23
Q

What is the role of HRM practices to motivate people when LMX has so much impact ?

A

HRM affect employee performance

Best effect when challenging job requirements + investment in human capital (job security, training, education, career management)

Important for wellbeing of employees and for innovative employee behaviour.

For both income : impact of leader is stronger than impact of HRM. But both need to invest in the employee.

HRM : offering growth opportunities, career management, training and participation.

LMX compensate for HRM that invest little in the employees.

24
Q

Right to left thinking

A

We are input oriented. Orga often invest in wrong development pathways

A leadership style are situationally effective : can be efficient in one but not in another.

🚨 toxic destructive behaviour exist.
Steve job often portray as examplary leader but dominant. Micro management, isolate employees (divide-and-rule principle)
Work only if push through their vision and if his goal is to put the orga in a specific direction faster.

Empowering = effective if innovation needed

25
26
Why a competency dictionary may be useful ?
Manage range of skill relevant in specific context as there is no normative framework for which leadership styles and skills are relevant. W/ competency profiles orga communicate the skill they expect. Knowledges, competences etc can predict performance. May evolve in generic and specific skills (culture, challenges..) Technical & job-specific skills. Basis to manage & encourage. If orga objective change : competency dictionary must be re-examined to fit.
27
What is Right to left thinking
Start from the desired outcome (right) then arrive in the input through questioning right to left thinking. First assess deliverables : make them explicit and quantifiable. What can we deliver as an orga. 🚨 Lagging indicators : medium-long term. Determine in ppl management skill (leading indicators) = what we can do it short-term. Added-value thinking: applying HRM practices leader can act as engine for employee and orga to help perform better.
28
What is a successful employee value proposition ? Why is it important ?
Employee finding value in their work. Ensure satisfied customer. Result in customer advantage (pricing / quality) & competitive advantage (privilege position) Challenge & orga strategy push choice of indicator and help determine which competency is needed. Meta-analysis : evidence-based value chain. Statistical technique multiples research relationship variable. Systematic review : summarise results of numerous studies. Added value chain start from value pattern. Related to orga strategy. This example = want generate corporate social responsibly. Question : what do we want to deliver for people, society and environnement ?