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HR Technology > Pre Assessment > Flashcards

Pre Assessment Flashcards

1
Q

An organization is conducting a needs assessment to ensure it is staffed to fill functional roles. The organization frequently requires assistance from an employee highly skilled in human resource information system (HRIS) query tools for reporting and advising.

Which position fulfills this requirement?

A

Analyst

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2
Q

A human resources (HR) department recently implemented a human resource information system (HRIS) with employee self-service (ESS). Employees work in multiple countries, so the HRIS is provided through cloud computing.

What is this company using for its cloud computing?

A

Software as a service (SaaS)

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3
Q

What is a strategic organizational reason for reengineering processes when implementing a new human resource information system (HRIS)?

A

To enhance business performance

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4
Q

To align a company with best practices in human resources, a human resources manager (HRM) is preparing a request to purchase the company’s first human resource information system (HRIS).

Which justification will the HRM give for the company needing an HRIS?

A

Enable strategic decision-making by leaders

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5
Q

When was it common for trade unions to win elections that resulted in labor bargaining?

A

Post-World War II era (1945-1960)

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6
Q

An organization purchased a new human resource information system (HRIS) with business intelligence (BI) capabilities. The organization’s president asks the human resources (HR) manager about current workforce demographics and future hiring needs. In response, the HR manager provides reports from the new system.

Which pair of system functions is used for this request?

A

Extract and analyze

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7
Q

A human resources (HR) director is developing a business case for purchasing a human resource information system (HRIS). The HRIS must include support for all HR functions.

Which system provides this full support capability?

A

Employment data system

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8
Q

An organization is in the first stage of conducting a request for proposal (RFP) for a new human resource information system (HRIS). The human resources (HR) director receives feedback from the operations managers that there is a gap between the current HRIS system functionality and what the managers need.

Which part of the change management process is the organization in?

A

Gap analysis

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9
Q

A change leader builds a team with the right mix of skills, job levels, qualifications, power, and influence to provide leadership to the change efforts and to influence stakeholders.

Which stage of Kotter’s change model is the change leader implementing?

A

Creating guiding coalition

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10
Q

Which stage of Kotter’s change model corresponds to Lewin’s stage of unfreezing?

A

Establish a sense of urgency

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11
Q

What is one of the main reasons implementation efforts of a human resource information system (HRIS) fail?

A

Lack of leadership support for the project

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12
Q

Which kind of change creates high resistance within an organization?

A

New technology

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13
Q

What is an indirect cost of a human resource information system (HRIS)?

A

Increased number of applicants

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14
Q

A human resources (HR) director has identified the need for a human resource information system (HRIS) because of complaints received in accessing employee information, performance statistics, and the use of spreadsheets as the primary data tracking tool. The HR director is new to the organization’s process of financially analyzing a capital investment and has been told by the finance director that HR will need to conduct a benefit-cost analysis (BCA).

What is the objective of this BCA?

A

Improve organizational efficiency

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15
Q

What is the first step in seeking approval for a human resource information system (HRIS) project?

A

Assembling a benefits-cost analysis (BCA) team

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16
Q

After reviewing a breakdown of replacement costs based on employee turnover, a chief human resources operator (CHRO) introduces a new employee retention program to reduce employee replacement costs.

How can the CHRO reduce these costs?

A

Through recruiting and training

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17
Q

A chief executive officer (CEO) asks each area’s leadership to propose changes within their departments that will improve their departmental performance, reduce costs by 10%, and add value to the organization. The current human resource information system (HRIS) has created inefficiencies for the human resources (HR) staff. The HR director is creating a presentation for the CEO proposing a new HRIS based on a benefit-cost analysis (BCA).

Which aspects of the HRIS implementation should the HR director focus on to demonstrate that the HRIS could achieve the cost reduction?

A

The metrics supporting improved efficiencies

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18
Q

What is a key difference between using a dataflow diagram (DFD) and a narrative description for a human resource information system (HRIS)?

A

A pictorial can be easier to understand than a written description.

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19
Q

A business analyst is developing a data flow diagram (DFD) to document the human resource information system (HRIS) function of administering job requisitions.

Which symbol should the business analyst use to represent entering job information of a position to be filled?

A

Process

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20
Q

An organization is planning to replace its human resource information system (HRIS). A team created diagrams for the business activities to be used within the new HRIS. During a feedback meeting with department managers, the human resources (HR) director asks the managers to ensure that the activity is accurately described.

Which step in the diagramming workflow is being discussed?

A

Process

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21
Q

An organization requires that all new system proposal requests include how the system will improve processes, increase efficiency, and provide a return on investment (ROI). The human resources (HR) director is preparing a request for a new human resource information system (HRIS).

Which strategy will support the needed focus?

A

Benefit-cost analysis

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22
Q

Which perspectives of a human resource information system (HRIS) represent the system life cycle?

A

Data and process

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23
Q

Which type of requirements should be the focus of the request for proposal (RFP)?

A

Business

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24
Q

What is the main difference between the cost structure of cloud software and locally installed software?

A

Cloud software is one cost for the organization, while locally installed software is per user license.

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25
Q

A customer service manager (CSM) approaches a human resources (HR) manager with a new challenge that was not identified during the needs analysis stage of the project. The CSM informs the HR manager of a new productivity metric that their team is tracking. The metric must be later integrated into the performance reviews.

Which system feasibility should the HR manager check to ensure that the new HRIS will be able to manage this requirement?

A

Operational

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26
Q

A human resources (HR) manager, with only three years of experience, is newly hired. One of the manager’s tasks is to purchase a new human resource information system (HRIS). The manager submits requests for proposals (RFPs) from different vendors. The RFP has two parts: company information and vendor information.

Which high-level information should this HR manager provide to the vendors?

A

Organization goals and requirements

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27
Q

Which guideline leads to a successful human resource information system (HRIS) benefit-cost analysis (BCA)?

A

Estimate the benefits first

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28
Q

A company is conducting a needs analysis for a new human resource information system (HRIS). The human resources (HR) manager observes that operations teams are reporting that too many complicated manual steps are needed for HR processes, reducing their productivity and efficiency.

What is a direct outcome of the new system?

A

Adopted predefined workflows for standardization

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29
Q

Why is a focus group used during the needs analysis phase of the systems development life cycle (SDLC)?

A

To interview a small group of a larger population

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30
Q

After reviewing the composition of a cross-functional stakeholder team, a project manager suggests that an analyst add members from the stakeholder team to the HRIS project team.

Which stage of the needs analysis is this analyst’s team conducting?

A

Planning

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31
Q

While in the observation stage, an analyst spends a lot of time partnering with multiple department heads (i.e., managers) to research and learn how each department functions. This results in a collection of a large amount of information.

What should the analyst do with the data in this stage of the process?

A

Discover trending data

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32
Q

An organization is in the request-for-proposal (RFP) process for a human resource information system (HRIS). The human resource manager (HRM) is meeting with stakeholders to determine whether vendors will feasibly be able to integrate with the needs of the organization. The organization wants to ensure that employee records of transactional activities and documentation are in compliance.

Which feasibility assessment identifies this compliance concern?

A

Legal

33
Q

A company’s chief executive officer (CEO) wants to find a quantitative way to demonstrate the staff’s worth to the organization. The human resource information system (HRIS) analyst is asked to provide a report to help with the analysis. Which metric report should this HRIS analyst provide?

A

Employee capital value added

34
Q

The chief executive officer (CEO) of an organization announces new goals of reducing the organization’s carbon emissions and increasing leadership diversity. In response, the human resources (HR) director has initiated human resource planning (HRP) processes and is in the analysis and investigation stage.

Which component of this stage is the area of focus?

A

Corporate strategy

35
Q

Which manager self-service (MSS) portal feature can managers use to hire team members?
Completing job requisitions and reviewing résumés

A

Completing job requisitions and reviewing résumés

36
Q

A certified public accounting (CPA) firm quickly acquires international clients. The firm wants to create a diversified talent pool to fill leadership roles and provide new perspectives.

How will a human resource information system (HRIS) help?

A

Provide the data used to identify high-potential, underrepresented talent for mentoring

37
Q

What is an administrative compliance function of Equal Employment Opportunity (EEO-1) for a federal contractor?

A

Affirmative action (AA) planning and program monitoring

38
Q

A human resources (HR) director is determining if the organization needs to include pay data in its EEO-1 report.

Which organization size is required to report this data?

A

100 or more employees

39
Q

An employee is injured from a fall off a ladder on the first day of employment. The manager must report the incident to the Occupational Safety and Health Administration (OSHA).

What does a human resource information system (HRIS) provide to help managers notify OSHA of the incident?

A

Reports populated with the employee data

40
Q

Which condition requires federal contractors to implement affirmative action plans (AAPs)?

A

Contracts valued at or over $50,000

41
Q

A training and development director is explaining to a colleague that the training evaluation method used in the organization is a qualitative and quantitative assessment based on whether training content was transferred to a trainee’s performance.

Which type of training evaluation is this director explaining?

A

Learning

42
Q

What is the difference between training and development?

A

Training is for short-term job tasks; development is more long term

43
Q

What is key to a systems-thinking culture?

A

Ability to see the organization as a system, where changes in one part may affect other parts

44
Q

A company uses interconnected learning events between different departments to better support the organization’s objectives.

What is being described?

A

Internal consistency

45
Q

Which human resource management (HRM) approach to creating an electronic human resource management (eHRM) strategy would a human resource information system (HRIS) vendor encounter in a governmental organization?

A

Bureaucratic

46
Q

What is a benefit of a service-oriented architecture (SOA)?

A

Provides human resources (HR) with easy access to data for reporting

47
Q

A company wants to ensure that job postings on its website are easy to locate for applicants.

How should the company implement this strategy?

A

Provide simple navigation with no more than three clicks to apply

48
Q

An organization looks for strategies to engage a more diverse pool of applicants from various socioeconomic backgrounds. The organization decides to optimize its applicant tracking system for mobile use.

What is the difficulty the organization is trying to overcome?

A

Digital divide

49
Q

What is an organizational benefit of a shared-service center (SSC)?

A

Strategic work focus

50
Q

Why must companies try to achieve sustainable competitive advantage that is both strategic and unique?

A

If innovation is only strategic, other firms can imitate the innovation.

51
Q

A company posted a job for which candidates can apply through an employee self-service (ESS) portal. The company notices that the quantity and quality of applicants have decreased.

What is the most likely cause of this decrease?

A

The system is poorly designed.

52
Q

How should a company use its human resource information system (HRIS) to ensure equity?

A

Look at performance ratings by protected category to check for bias

53
Q

An organization is starting to see an increase in turnover, with employees leaving to work for its competition. Exit interview data shows that employees are leaving for higher wages. Leadership is confused by this because their research shows that they offer employees a better overall package in comparison to their competitors. Leadership plans to provide employees with a report to show the total amount of money the organization spends on them.

Which report generated by the human resource information system (HRIS) should leadership provide?

A

Annual compensation report

54
Q

What does an organization need to capture to construct a merit matrix to calculate merit pay or bonus payouts in a human resource information system (HRIS)?

A

Summary performance

55
Q

What is a challenge that a recruiter would experience with a poorly planned online application tracking system (ATS) implementation?

A

Additional administrative workload

56
Q

How does an applicant tracking system help with increasing diversity in the candidate pool?

A

By reducing adverse impact in recruiting

57
Q

During the recruitment process, an outside vendor is determining an applicant’s job-related skills and knowledge base.

Which tool is this vendor using?

A

Test assessments

58
Q

A human resources (HR) director has prepared a report to understand how a pandemic has impacted staffing in the organization. The HR director is presenting the report to the executive officer.
Which comprehensive list of factors is used to determine turnover costs?

A

Separations, vacancies, recruitment, replacements, loss of productivity, and training

59
Q

A diversity officer pulls a data set from the applicant tracking system to see if the organization has met its goals of targeting a diverse talent pool for leadership roles.

Which data mining characteristic reflects this data set?

A

Variety

60
Q

What are the components of effective historical metrics?

A

Costs and benefits

61
Q

A U.S. company is expanding its business into Europe to obtain new customers and to hire new talent. To comply with data privacy in Europe, the company must know which information can be stored, collected, or disseminated about European citizens.

What should this company reference to comply with data privacy in Europe?

A

General Data Protection Regulation (GDPR)

62
Q

Which nontechnical technique is used for protecting employee data and ensuring data privacy?

A

Providing security education and training

63
Q

Which three parts should an organization include in a contingency plan if security is breached?

A

Incident response, disaster recovery, and business continuity

64
Q

Which human resource information system (HRIS) privacy threat causes concern for human resources (HR) and information technology (IT) managers?

A

Security breach

65
Q

Which national characteristic do countries such as China, Japan, and Taiwan abide by when it comes to privacy laws even though past cultural views and norms of privacy are different?

A

Collectivist

66
Q

Which government agency protects personal data from being used unfairly based on gender?

A

Equal Employment Opportunity Commission

67
Q

A hospital is increasing its information security staff and budget because of a recent incident. The hospital was threatened that the system it uses to schedule appointments and procedures would become unavailable unless it paid an untraceable account of $10 million within three days.

Which type of threat did this hospital experience?

A

Ransomware

68
Q

A global organization is transitioning its learning and development delivery from in-person facilitation to online e-learning and social media platforms.

What is an expectation for this change?

A

Increase in consistent content delivery

69
Q

An organization’s primary recruitment efforts are through social media websites.

Which legal risk could result from this approach?

A

Adverse impact

70
Q

What is a Web 2.0 service that has had an impactful effect on human resources (HR)?

A

Social networking

71
Q

What is the primary focus of the human resource planning (HRP) concept?

A

ensure that an organization has the right people with the right skills in the right positions at the right time.

72
Q

What actions should HR take as part of the analysis and investigation stage of Bramham’s framework for HR planning?

A

The analysis and investigation stage

73
Q

What is a next generation tool that will be used for recruitment in future applicant tracking systems?

A

Artificial Intelligence

74
Q

What is an advantage of e-learning?
A) distraction free b) participative learning c) suitable for all content d) easy tracking

A
75
Q

What is a cutting edge aspect of a learning experience platform (LXP)?

A

emphasis on personalized and adaptive learning. LXPs use AI and data analytics to tailor learning experiences

76
Q

Which step is the beginning of the training and development evaluation process?

A

often begins with a needs assessment, where the organization identifies the gaps

77
Q

What is a main part of the performance management process?

A

corrective feedback

78
Q

How does a performance management system enable employee performance appraisal?

A

HR Technology (4 decks)

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