Practice some more

Question 1

Which of the following should be used to uniquely identify every piece of hardware installed on the corporate network, including servers, desktops, laptops, printers, and monitors?

Answer 1

Asset ID

Question 2

Your company recently downloaded and installed the latest audio card driver for all of its workstations. Now, several users have had their usernames and passwords for several websites compromised. You believe the two issues are related. If they are, which of the following was MOST likely contained in the audio card driver file that was installed?

Answer 2

Ransomware

Question 3

A macOS user is browsing the internet in Google Chrome when they see a notification that says, “Windows Enterprise Defender: Your computer is infected with a virus, please click here to remove it!” What type of threat is this user experiencing?

Answer 3

Rogue Anti-Virus

Question 4

Which of the following tools in Windows 10 allows a technician to add different utilities, such as disk management, computer management, performance monitor, print management, and others to create a modular and customized tool kit for the technician to utilize?

Answer 4

MMC

Question 5

You are troubleshooting a user’s workstation that is operating extremely slowly. You open the Task Manager and see that only Microsoft Word is currently running, but the CPU and network utilization is consistently running between 95-100%. Which of the following is MOST likely causing this issue?

Answer 5

The computer has become a zombie

Question 6

Which backup rotation schemes requires at least one monthly full backup to be stored safely off-site?

Answer 6

3-2-1 Backup

Question 7

Elizabeth was replacing a client’s security device that protects their screened subnet. The client has an application that allows external users to access the application remotely. After replacing the devices, the external users cannot connect remotely to the application anymore. Which of the following devices was MOST likely misconfigured and is now causing a problem?

Answer 7

Firewall

Question 8

You are a member of a project team contracted to install twenty new wireless access points (WAPs) for a college campus. Your team has already determined the locations for the new WAPs and notated them in the physical and logical network diagrams. Your team is still finalizing the change request documents for the installation. The project cannot move forward with the installation until the change request is finalized and approved. Which of the following is the MOST important thing to add to the scope of work and change request before its approval?

Answer 8

Rollback Plan

Question 9

Windows file servers commonly hold sensitive files, databases, passwords, and more. What common vulnerability is usually used against a Windows file server to expose sensitive files, databases, and passwords?

Answer 9

MIssing Patches

Question 10

A company has had several virus infections over the past few months. The root cause was determined to be known vulnerabilities in the software applications in use by the company. What should an administrator implement to prevent future outbreaks?

Answer 10

Patch Management

Question 11

Which of the following types of wireless encryption uses a 40-bit encryption key with an RC4 encryption cipher?

Answer 11

WEP

Question 12

-
Susan is installing several updates on a Windows computer. Nine of the updates were installed without any issues, but one update produced an error and failed to install. Susan restarts the computer as part of the troubleshooting process, and the computer automatically attempts to install the failed update again. Again, the update fails to install. What should Susan do NEXT?

Answer 12

Research the error number for the failed update and determine if there is a known issue with this update

Question 13

Your company is concerned about the possibility of power fluctuations that may occur and cause a small increase in the input power to their server room. What condition is this known as?

Answer 13

Power Surge

Question 14

Which of the following would a technician use when trying to find the exact steps required to install a custom software package within their organization?

Answer 14

SOP (Standard Operating Procedure)

Question 15

Which mitigation provides the best return on investment by mitigating the most vulnerable attack vector in an enterprise network?

Answer 15

Provide end-user awareness training for office staff

Question 16

A corporate workstation was recently infected with malware. The malware was able to access the workstation’s credential store and steal all the usernames and passwords from the machine. Then, the malware began to infect other workstations on the network using the usernames and passwords it stole from the first workstation. The IT Director has directed its IT staff to develop a plan to prevent this issue from occurring again. What should be done to prevent this from happening?

Answer 16

Install an anti-virus or anti-malware solution that uses heuristic analysis

Question 17

Which tool should you utilize to ensure you don’t damage a laptop’s SSD while replacing it?

Answer 17

ESD strap

Question 18

A password-based authentication and password-authenticated key agreement method used in WPA3 that replaced the 4-way handshake used un WPA-based wireless networks

Answer 18

Simultaneous Authentication of Equals (SAE)

Question 19

-
Your router has been turning itself off and on again for a few weeks. You begin to think back to when these issues began to occur and remember that each time it happened the lights also dimmed momentarily. You hook up a device to monitor the power being supplied to the router and identify that brownouts are frequently occurring, resulting in the router’s power cycling. What should you (a network technician) do to solve this problem?

Answer 19

Install a UPS

Question 20

A coworker is creating a file containing a script. You look over their shoulder and see “net use s:\fileserver\videos” in the file. Based on this, what type of file extension should this script use?

Answer 20

.bat

Question 21

Your companies share drive has several folders that have become encrypted by a piece of ransomware. During your investigation, you found that only the Sales department folders were encrypted. You continue your investigation and find that a salesperson’s workstation was also encrypted. You suspect that this workstation was the original source of the infection. Since it was connected to the Sales department share drive as a mapped S:\ drive, it was also encrypted. You have unplugged the network cable from this workstation. What action should you perform NEXT to restore the company’s network to normal operation?

Answer 21

Restore the Sales department folders from backups

Question 22

You are trying to open your company’s internal shared drive from your Windows 10 laptop but cannot reach it. You open your web browser and can connect to DionTraining.com without any issues. Which of the following commands should you use to determine if the internal shared drive is mapped to your computer properly?

Answer 22

Net Use

Question 23

-
Dion Training’s offices are frequently experiencing brownouts and sags. Which of the following solutions would protect all of their workstations and servers from these under-voltage events?

Answer 23

Line Conditioner